This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chrysler Town and Country. The contact stated that the locking mechanism of the driver's side rear sliding door had failed and the door could not be opened remotely or manually. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 62,000.
The contact owns a 2016 Chrysler Town & Country. The contact stated that the rear passenger-??s side sliding door would not open and the rear driver-??s side sliding door was making a grinding sound. The vehicle was taken to the dealer and diagnosed with door axle failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 115,500.
The contact owns a 2016 Chrysler Town and country. The contact stated that the rear was stuck in the locked position and could not be opened electronically or manually. Bakersfield Chrysler Jeep Fiat (3101 cattle dr, bakersfield, ca 93313, (661) 832-3000) stated that there were no recalls. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
- Mcfarland, CA, USA
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- Saint Joseph, MO, USA