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Chrysler TSB #9002718
2016 Chrysler Town & Country
TSB Document:
Affected Component: ELECTRICAL SYSTEM:SOFTWARE
- Summary
- Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
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