This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Avenger. The contact stated that since 2010, both lower ball joints failed. The contact was driving 35 mph when the driver side ball joint failed and the tire began to lean. After having the driver side repaired, the passenger side failed when the contact was driving 45 mph, causing the contact to spin around and end up facing oncoming traffic. The contact referenced recall 00V421002 (suspension: Front: Control arm: Lower ball joint) but had never been notified. The failure mileage was unknown. The current mileage was approximately 140,000.
The contact owns a 1998 Dodge Avenger. While the contact was driving 55 mph the vehicle hit a bump causing the lower control arm to snap and the suspension to hit the tire and the fender. The vehicle was towed. The vehicle was not inspected by a dealer nor was it repaired. The failure mileage was 114,000. Updated 01/14/11
The contact owns a 1998 Dodge Avenger. While driving approximately 70 mph on normal road conditions, the engine stalled without warning. He was able to coast onto the emergency lane. The contact was able to restart the vehicle. The vehicle was taken to an authorized dealer for diagnostic testing. The technician was unable to duplicate the failure. In addition, both front tires required three replacements as a result of a defective lower ball joint. Although there was a recall under NHTSA campaign id number 00V421002 (suspension, front control arm, lower ball joint), the dealer stated that the recall repair was previously performed on the vehicle. The manufacturer would not offer additional assistance. The failure mileage was 86,000 and the current mileage was unknown.
While driving on wet pavement 50-55 mph, felt car pulling to the left, pulled over, tire was completely flat and pulled away from the rim, no previous warning or indication of incident. Dealer contacted and will investigate. Provide further information.
- Harrison Twp, MI, USA
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- Leesville, LA, USA