This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger headrest deployed/ snapped forward on its own while driving. There was no passenger, therefore no injury. I had this vehicle at Dodge Liberty in rapid city, sd last week and requested this be checked, the technician that checked it said he "had no idea, stated it looks like the plastic broke" when I got home I called the dealer back and spoke to the parts department, he said, "I have seen this before and that the part would cost $454. Is there a recall of any kind by Chrysler?
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign numbers: 16V668000 (seat belts, air bags) and 17V640000 (seats, air bags). The contact was unable to get the recall repairs completed due to lack of communication from the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that parts were unavailable and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
This car is a 2013 Dodge Avenger this car has given me more problem then enough I have repaired about everything on this vehicle now there is a recall on the airbags this car air
My airbag sensor has been on had a mechanic hook it up to the daignostic machine and was told it still had to do with the airbag in the head rest which was already supposed to be taken care of. Now I see there is a recall on the control/ sensor but my care is not on the list. Recall notice air bags:frontal:sensor/control module 12/4/2017 affecting 363,930 vehicles summary Chrysler (fca us llc) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (orc) may fail and prevent the active headrests from deploying in the event of a rear-end crash. Consequence if the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury. Remedy Chrysler will notify owners, and dealers will replace the orc as necessary, free of charge. The recall began on December 4, 2017. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is T56. Details issued 12/4/2017 recall id 276176 NHTSA campaign # 17V640000 vehicles affected 363,930 component affected air bags:frontal:sensor/control module note owners may also contact the National Highway Traffic Safety Administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. what to do after a car recall?
- Kennewick, WA, USA
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Good afternoon, to whom this may concern. My vehicle has the air bag light on and I have been going to the dealer ship to get this taken care of and every time I have gone to the dealer they are telling me I have to pay for them to remove the air bag light when a recall was in place for the occupant restraint controller, they fixed that issue but the issue of the air bag still remains. They are asking me to pay $139 for them to find the issue and then pay another extra amount to resolve this matter. They are refusing to fix this issue without a cost and it has been way too long trying to get this resolved.
The passenager head restraint system is throwing an error they cannot figure out. The local service department, and Chrysler's star team (engineers) cannot figure out the problem. They have had my car for five weeks. It's time for them to replace the defective vehicle.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sam leman Chrysler Jeep Dodge Ram bloomington (1602 commerce pkwy, bloomington il) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
I have had an airbag problem indicator light and significantly increased risk of injury in my car for over a year now. This needs to be fixed asap in order to prevent catastrophe.
The contact owns a 2013 Dodge Avenger. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic who found code: B1C14, indicating that the front driver's head rest circuit control was defective and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure. The contact was informed that a case worker would call her, but she received no response. The contact was advised to take the vehicle to a dealer. The approximate failure mileage was 50,000. Updated 8/7/18
I have reached out to the dealer twice in the last year. I have been told twice that they will correct it in 30 days parts are coming in. They have not contacted me yet that they are ready to repair it.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact stated that there were several failures that progressed, such as the front passenger side door handle fractured. The dealer replaced the door handle. The brake system was serviced several times and, while driving, the vehicle overheated and was pulled into a refueling station. The contact looked under the hood and noticed that the hose fractured from the radiator. The vehicle was unable to be driven due to the failures and had to be towed to a dealer. The dealer (kendall Dodge, 786-231-2120, 13355 137th ave, miami, fl 33186) was notified of the failure. The contact was uncertain as to when the vehicle would be repaired. In addition, the contact received notification of a manufacturer's recall more than two years ago. The remedy and part were not available to receive the repair within a reasonable time frame for NHTSA campaign number: 16V668000 (air bags and seat belts). The manufacturer was notified of the failures and the contact was waiting to determine when the recall repair would be completed. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated and the seat belt failed to remain locked into the latch in the event of a crash due to the otc failure. The contact called the anderson Dodge dealer (5711 E state St, rockford, il 61108; 815-229-2000) and was informed that due to the air bag warning indicator remaining illuminated, the entire air bag system would fail. The dealer stated that the parts for the recall repair were unavailable. The manufacturer was made aware of the failure and informed the contact that they were expecting parts around August. The dealer was not aware of parts being available around that time or at all. The approximate failure mileage was 42,000.
The contact owns a 2013 Dodge Avenger. While attempting to start the vehicle, the contact placed the key in the ignition and was able to turn the key to the start position, but the vehicle failed to crank. The air bag warning indicator illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed as having a faulty air bag, which needed to be replaced. The mechanic stated that a recall was associated with the vehicle for the air bag, but the contact could not determine which air bag or the recall details. The vehicle was taken to blake fulenwider Ram Chrysler Dodge Jeep (3000 N saint marys street, beeville, tx 78102 (855) 996-5681) where the air bag was replaced. The contact assumed that the vehicle was repaired, but the failure recurred. In addition, the seat belt indicator illuminated on and off. The contact called lithia Chrysler Jeep Dodge of corpus christi (4313 S staples St, corpus christi, tx 78411 (361) 288-2510) where the dealer stated that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 13V282000 (electrical system, air bags). The manufacturer was notified of the failure and stated that the vehicle was not included in a recall and did not offer any further assistance. The failure mileage was unavailable.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (roseville Chrysler Jeep Dodge Ram, 2805 long lake rd, roseville, mn 55113; (877) 588-4164) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The landers Chrysler Dodge Jeep Ram dealer located in southhaven, ms was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that she no longer wanted the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2013 Dodge Avenger. While driving 30 mph, the contact's son crashed into a tree. The air bags failed to deploy. The contact sustained chest injuries that required medical attention. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. After the crash, the contact learned of NHTSA campaign number: 16V668000 (seat belts, air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 86,000....updated 08/29/17 updated 09/06/17 updated 09/18/2017
The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer jim olson motors located at 632 green bay rd sturgeon bay wi 54235, phone number: 920-363-4060 where it was informed that the recall remedy parts were on back order. The manufacturer was not notified of the issue. (parts distribution disconnect).
A D V E R T I S E M E N T S
- Rapid City, SD, USA