This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The first time I was coming down hwy 17 from wilmington when the right front tie exploded and also messed up the rim. Total cost tp me $578. The second time I was coming from murrell inlet, SC and the same tire blew out again. Total cost $134. I had took my car in to get the second tire fixed and told the service advisor that the front end had a popping noise and to have someone drive the car to see what was going on. I picked the car up on 6/3/2014 and asked if anyone had drove it for the noise. Come to find out nobody test drove it after it sat out at addys for 7 days. The whole front rack needs to be replaced.it now been 10 days and my car is still at addys waiting on parts. Looks like to me someone should have found this problem while it was sitting at addys for 7 days. Service mgr was a real [xxx] and was yelling in my sister face. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Avenger. The contact stated that the tire monitoring system failed. The tire low pressure warning light was illuminated constantly. The vehicle was taken to the dealer numerous times and the dealer advised that there was nothing wrong with the tire monitoring system. In addition, the check engine warning light recently illuminated. The vehicle was taken to an independent mechanic where a diagnostic was performed which located the failure at the electronic control module. The contact was also advised that the evap canister was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8 and the current mileage was 2,540. Updated 5/15/14 the consumer stated the vehicle would pull to the side, jerk, drive rough/ loud, and had a difficult time gaining speed. The vehicle had a bad odor (comparable to rotten eggs), and the rpms rise to 4,5, or 6. the rotors, brakes, calipers were replaced. The dealer advised the tire pressure fluctuates in very cold/hot weather cause the tire pressure light to illuminate, this is normal. The consumer stated this is false that is not the only time the tire pressure light illuminated. Updated 05/27/2014
- Baltimore, MD, USA
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- North Myrtle Beach, SC, USA