This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states that the air bag warning lamp illumination due to clock spring, which could result into driver's air bag open circuit. Make model year is under recall consumer VIN number does not comply.
Consumer states intermittenly air bag lights become innoperable obstructing the drivers view. Dealer has not been notified. Please provide further information::
Consumer states that while driving at any speed the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified.
While driving vehicle on the road, the air bag light suddenly came on for no reason. This caused the horn and the cruise control to not work properly. Have taken to dealer to have it repaired. Was informed that the clockspring had broken.
The airbag light came on and never went out. The horn didnt work, cruise control didnt work, and dealer said the airbag would deploy while driving. I have 2 Caravan and the other is a '96 and that one was diagnosed at the dealer for 35 dollars and they told me it needed a new airbag and a clockspring for over $1,000 dollars. Later finding out they lied saying it need the whole airbag in reality it only needed the clockspring, I replace the clockspring on both my vans. The dealer wanted 250 dollars a peice to install it. This is a safety issue. The horn doesnt work and the airbag could deploy at anytime.
- North Versailles, PA, USA
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Consumer states that the clock spring has been replaced on three separate occasions. Consumer states each time the horn stops blowing, air bag light illuminated. Consumer feels there is a defected in the clock springs. Mr problem was taken care of through Chrysler. 09 Dec 2002.
Ea-01007 consumer states the airbag light illumniates continuously which means the air bag has a malfunction. The problem has effected the horn not to alert others. The dealer is aware of the problem.
The air bag light illuminated as an indcation that a malfunction had occured. The steering clock malfunctioned that caused failure of the air bag, horn assembly and the cruise control.
Air bag light came on while driving. Owner then took van to the dealership. They informed her that air bag needs to be replaced with no further explanation or cause.
The air bag indicator light came on and stayed on and now the cruise control and horn do not work. I have researched this problem and it seems that this is a very common problem. It is stated that the "clock spring" is the part in question, this seems to have been a safety issue at one time (NHTSA# 98V046) for a different model, why is it not a safety recall item now? it is my understanding the the air bag will not perform with this particular part defective, which would lead me to believe that this could cause serious damages or worse yet "death ". if we get a reduction in our insurance premiums for purchasing restraint systems such as this, it should be upon the manufacturer to stand behind the product.
Airbag, horn, and cruise control all failed at the same time. Cause is the clockspring module behind the steering wheel. This is a safefy hazzard and Chrysler should pay the repair. This is a common problem on this mini van.
A D V E R T I S E M E N T S
- Detroit, MI, USA