This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light was on. Took vehicle to dealer and they replaced clock spring. Consumer states that other vehicles are included in a recall, however this vehicle is not included due to the VIN. Consumer stated that the air conditioner was leaking, dealer could not duplicate problem.
I noticed my airbag light staying on and the horn not working. I called a dealer and was told that it was probably a clockspring. She said they go out regularly. It evidently affects the airbag, horn and other components. Not long after mine went out, my mothers started doing the same thing. She also has a 1997 model Dodge, but hers is a Grand Caravan. I then went to my mechanic to ask him if he could fix it and he said he had just had someone else come in with the same problem. It seems to me that this is very unsafe.
Ea 01 007/air bag clockspring, air bag light remain on while driving and horn is inoperative. Dealer contacted.. the engine blew at 73000 miles according to the technician and advisor at the Dodge dealership.
First the air bag light went on and did not go off. Then the horn stopped working. Then the cruise control did not come on. I took the van to the local Dodge dealer and the diagnosis is that clock spring in the steering wheel needs to be replaced. In the current condition the air bag will not deploy on the driver side in the event of an accident. The estimated cost is ~ $300. I have scheduled the work for next week. I called Chrysler and was told that since there is not a recall for this they will not participate in the repair cost. This is a safety issue if the air bag will not deploy. Per articles on the internet Chrysler has replaces over 124,000 clock springs, on their own admission!
Dodge Caravan safety issue with the air bag. The air bag light stays on, the horn does not function and the cruise control does not work. My mechanic and the dealer both found this to be a defective clock spring in the steering wheel.
- Lake Forest, IL, USA
Search CarComplaints.com for these popular complaint phrases...
My airbag light came on, cruise control was lost and horn does not work. I understand there have been other complaints regarding the clock spring failure on Dodge Caravan.
Ea 01 007/air bag clockspring: Air bag light remains on while driving. Horn and cruise control are inoperative. Dealer and manufacturer were not notified at this time.
While driving, the air bag light illuminated. The dealer has been notified, and the mechanic stated that the clock spring needed to be replaced. The consumer also stated that the cruise control works part time, and the check engine light stays on.
Ea 01 007/air bag clockspring: Air bag light remains on while driving. Horn and cruise control are inoperative. Dealer was notified.. consumer stated the clock spring was replaced.
Clock spring failed, causing cruise control/air bags, and horn not to work. Chrysler said part not covered under warranty. If part is considered a wiring harness then it should be covered under warranty that we purchased.
Air bag light remains illuminated due to a malfunction within clock spring which could also cause a problem with horn and cruise control. In an collision the air bag will not deploy.
"clock spring" defective. Under NHTSA recall no.: 98V046, earlier Dodge models showed similar problem and were subject to a recall. I want to see a recall issued for this model
A D V E R T I S E M E N T S
- Baltimore, MD, USA