This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at various speeds and without warning head gasket blew, causing anti freeze to leak. Had notified the dealership, but the problem had not been resolved.
On my way home from the dealership I heard a noise in the front end when I arrived home I called a mechanic the next day. He looked at my van on that Monday to find the stabilizer bar broke and zippity strip to the strut which was also bad. The dealer let me drive 180 miles with my son in the vehicle, and the front end was like this. The following week I was driving down the road and white smoke started to come from the vents so I returned to the mechanic and paid $105 to have freon with dye ran through my system to find the evaporator was bad and needed replaced, which would cost at least $860. Then at 36 days of ownership and only 64000 miles the constant velocity joint is bad and a new transaxle is going to have to be put in this week. I have called the dealership where it was purchased and all they can say is were sorry we got the vehicle in 2 days prior to my purchase and was never inspected, there money was more important than me and my son. I then called the daimler Chrysler corporation where they were rude and said there is no recalls on your vehicle theres nothing we can do for you. I know from some research there has been a big problem with the evaporators on Chrysler products. Please help me I do not know what else to do. This is the van I will be driving my two sons to school in, I starting to wonder how safe we will be.
A D V E R T I S E M E N T S
- Staten Island, NY, USA