This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With out any warning while driving my vehicle on a city street my entire electrical system shut done very rapidly. Beginning with the radio shutting it self off, the vehicle then displayed indicator lights saying that my ABS system was bad followed by a check engine light indicator. Shortly after the check engine light indicator came on a service transmission indicator light displayed followed by all electrical systems shutting down completely. Once I was able to pull over the car would not shift into park. I then tried shutting the car off and the car would not turn off. The windshield wipers and other car accessories began to turn on and off on their own. At that time a strong plastic burning smell began followed by smoke from the engine compartment. In order to shut down the vehicle I had to disconnect the battery. The next morning I reconnected the battery to see if the problem had fixed itself. At that point the vehicle started, but still had the same electrical issues from the night before. The only difference was this time the vehicle shut itself off and will no longer start. Upon having the vehicle problem diagnosed it appears that the alternator failed without any prior warning causing a complete electrical shutdown of the vehicle. Upon further research, there has been a recall for the 2012 Dodge Charger vehicles concerning faulty alternators in vehicles that are equipped with 160 amp alternators. Mine has a 180 amp alternator, but still experienced a short in the alternator as described by recall P60 issued in 2014. Upon calling our local Dodge dealership we were told that our vehicle was under recall. After towing the vehicle to the Dodge dealership we were told that the car was not under the recall list and we would be responsible for paying the towing fees a long with repair fees for the replacement of the alternator.
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V467000 (air bags, seat belts). While driving at any speed, there was an abnormal noise coming from the dashboard. Additionally, the engine stalled and failed to restart. The vehicle was towed to the contact's residence. The contact stated that the vehicle was later diagnosed by a mechanic who stated that the battery failed. The vehicle was not repaired. The approximate failure mileage was 80,000.
The contact owns a 2012 Dodge Charger. While driving at approximately 20 mph, there was an abnormal noise coming from the front of the vehicle as the ABS, battery, and traction warning lights illuminated. In addition, the vehicle stalled and failed to restart. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 80,000.
I smelled smoke as I was pulling into a convenience store. I stopped the car beside a gas pump. At that time I saw smoke coming from under the hood. I popped the latch to look under the hood. I was trying to find the latch to open the hood and could not find it, so I looked under the unopened hood and saw a fire. I then got back into the car and moved it away from the fuel pumps and away from the building. I gathered up my phone and phone Charger, popped the trunk to see if there was anything I needed to get out. I then backed away from the vehicle at a safe distance and called 911. The police and the fire department came and put the fire out. The car is totaled. The interior is burned up, the 2 front tires are burned up, the wind shield and both front windows shattered, the engine is burned up and the front half of the cars paint has been burned up.
The contact owns a 2012 Dodge Charger. The contact stated while driving approximately 15 mph, the push button starter activated intermittently as making a turn. In addition, the window wipers and the entire power windows activated independently. The failure recurred three times. The vehicle was towed to the dealer bur was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.
- Warren , OH, USA
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The contact owns a 2012 Dodge Charger. While driving 40 mph, a metal sound could be heard coming from the vehicle. The contact noticed steam coming from the vehicle and oil leaking. The vehicle was towed to the contact's job where he observed a hole in the engine near the piston area. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 52,000.
2012 Dodge Charger//was sitting stationary when I heard a loud bang come from the engine compartment. Exited the vehicle and radiator fluid was pouring out from under the vehicle. Further investigation led to the passenger side fan had broken apart and seized. Also it came in contact with the radiator, splitting tubes on the aluminum core. Have read in forums that other consumers have had the same problem on early model Dodge Chargers 2006-2008....updated 11/13/15
I was driving my 2012 Dodge Charger SXT (blacktop edition) approximately 45 mph on a highway when suddenly the car's electronic system starting going haywire. The ABS light when on, then the red brake light, then the engine light and so forth. The electronics started flickering on and off. I headed for the nearest exit and just I was exiting the car's steering ability locked up and coaxed it to the middle meridian of the road when it then suddenly lost power, narrowly avoiding an accident in a busy NY intersection. The vehicle would not turn on and I called aaa. They tried to give the car a boost but it only powered the electric system and it would not start. Once they took off the cables it had no power. The car had to be towed and is awaiting repairs.the car has never had any previous issues and I have maintained all regularly scheduled maintenance work with the dealer where I purchased the vehicle.
Driving 55 mph on highway in my 2012 Dodge Charger, I began to smell oil burning, looked down and noticed that the car was running at the highest temperature, 264 degrees. Thankfully I was close to a reputable garage close to my home. I parked the car there, asked for a gentle man to assist me, and once the car cooled enough to open the hood, he took a look. He noticed that the hose leading from the coolant reservoir to the engine was completely sucked in, and the coolant reservoir was filling with oil. Upon inspection from dealership I was informed that the engine needed to be completely replaced due to metal shavings and debris found in oil pan.
P60 - recall / NHTSA 14V-634 (alternator) on Sunday 01/11/14 at 7:00pm at night my 2012 Dodge Charger with only 39,000 plus miles, (basically brand new) completely shut down in san andreas California on a back country road in the middle of the road at night, with my fiance driving and our two minor children in the back seat. All electrical systems shut down completely and the car actually put itself into park in the middle of the road at a stop sign and busy intersection. No hazard lights were available or working and this became an extremely dangerous situation.. chp was dispatched right away. (evidently by a passing driver who called 911 emergency). Chp arrived at the site, parked their patrol car behind our car and used its hazard lights to warn oncoming drivers of this hazard. Chp immediately called aaa, (for an emergency hazard situation), to remove our car off the road and out of traffic. Chp stated our car, being in the middle of the road with no hazard light capability, was an immediate life threatening danger to my fiance and our two children and all other passing motorists. Aaa arrived right away and towed our car approx. 40 feet off to the side of the road and immediately charged us a $200 hazard vehicle towing fee. Aaa dispatched another tow truck as this tow truck driver was off duty and he only responded due to the emergency of the situation, (the call by the chp for a hazard vehicle).we had no alternative but to have the car towed to our residence in columbia California. The next morning, Monday, 1/12/14, century service extended warranty administration requested the car towed to a full Dodge dealership. I had the car towed from columbia California to modesto California Dodge Chrysler for $110. (the closest full Dodge Chrysler dealership). The dealer diagnosed the car. The alternator had gone out and shut down all electrical on the car.
I was driving and suddenly began to fail the entire board and heating alone is lit it and I could not lower the windows and power was shut down and the lights went out and it was night the wheel was hard and clean breezes seized my car manometers went crazy started going up and down as I could until I stop my car and refused to ensender risked my children.
The contact owns a 2012 Dodge Charger. The contact stated that while driving approximately 35 mph, the vehicle stalled as the ABS and traction warning light illuminated. The vehicle was taken to a dealer. However, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.
Hello. Yesterday, I was driving on a city street 35 mph and I received an error message battery saver mode. I had never seen this before, all of a sudden my car starting going slower and slower. I was very lucky that I was at my destination before the car finally shut off. I could not do anything. My car would not do anything. I called aaa, I could not access the trunk. I am so glad my car doors were not locked. I had my daughter climb behind the back seat to lift the trunk. Aaa checked my battery through the trunk and kept saying something is still on. My car was still in start although the car was completely shut off. Then when he tried charging my battery, it was still draining. I am so glad the car did not shut off while I was on the highway (which I travel frequently with my children). I have learned that my alternator is bad. Now I have to pay out of pocket for an alternator for a 2012 car, a 2012222222222 car! I can not even believe it! contacted Chrysler and the rep told me if I take it to an independent shop there is not a guarantee I could receive my money back soooooo now I have to tow it to a dealer, which means there is more out of pocket expense. This is crazy and I expect so much more from such a long term company. I am livid that my car completely shut down on me and am thankful that my children and I are safe.
I was driving on the freeway going about 55 mph and all of a sudden I noticed a message appear on my car stating "battery on safe mode". a few minutes after that message appeared I noticed the brake light popped up, along with the battery sign, and fuel light. As I exited the freeway I started smelling smoke so I pulled into a gas station. My car completely shut off. All power was gone. I tried jump starting the car a few times. The first time I never got a charge. The second time I let the car sit 5 mins to charge and was able to get power but the same messages appeared and the car would not start. The 3rd and finally time I tried, the power cut on but once I disconnected the cables the power shut down again. I ended up getting the car towed and later found out the battery was drained due to the alternator being bad. So the alternator went out. I'm glad I was able to pull into the gas station that day, instead of the car shutting down on the freeway. I could have been in a serious accident.
I was traveling around 30 mph and as I was braking to stop for a traffic light the car turned off by itself. I was able to re-start after a minute. I almost rear ended the car in front of me as my brakes were disabled when the car shut off abruptly.
The contact owns a 2012 Dodge Charger. The contact stated that while driving 40 mph, the vehicle stalled. The contact mentioned that the engine and the battery safe mode light illuminated. The vehicle was towed to the contact home. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 51,000.
First of all the customer service at the local dealership! sucks! when you called they (it's a call center), and they transfer where no one ever picks up. My problem occured on 8/6/2014. My car was driving in battery mode (which is not listed in the manual by the way). So, I called the Dodge chyrsler customer service to find out what was going on 1-800-423-6343. Only thing they advise was take to the dealer for diagnostic testing (which you the consumer have to pay for). Now remind you I have only had this car for one year and I am the second owner. I have kept up all my oil changes and regualr maintenance required for mileage, but all all of sudden the freaking alternator goes out on a 2012 Dodge Charger. Of course this does not sound right. So, I get a call back from the local dealership and they advise me that it will be $655 plus diagnostic. I have beed advised by the dealership as well as the chysler group llc customer center they can not assist with cost due to decline matrix and the history of the vehicle. I have gotten nothing but bs from everyone in regards to the so called case no. They gave me. The cutomer service representative have been extremely rude. I ask for a manager which they advised me they could not give me. (remind you again I use to work for a call center) I have not never heard a rep telling a customer you can not speak to a manager. Bull crap! also, I was told they are not allowed to give out headquarters numbers or information of address (which I ended up google the information). I planned on taking this matter up. I have electric issues, airbag issues, and more since I got this vehicle. Everyone tried to warn me about buying a Dodge, but I guess they were right ang I was wrong. Thanks, a concern owner of a Dodge Charger.
Ac, speedometer, radio, all stopped working. Icons on the dashboard kept flashing out of control. The vehicle became difficult to steer, windshield wipers started on their own, windows locked. Then car just stopped working all together while I was driving. I thought maybe it was the battery so I attempted to get a jump. The vehicle turned on while it was being "jumped". as soon as the cables came off the strange behavior started again.
Leaving work I noticed my radio suddenly turned off, display showed power saver mode. I contacted my husband by cell phone and he advised me to stop driving it because there had been reports of fires, crashes and loss of control. I was turning on to my street and I lost control of steering, brakes, and all power in the car. I was coasting to park and noticed that there was smoke coming out from under the hood. My husband came down to look at the vehicle and could not turn vehicle on at all. Now, I drive our car to and from work, a 15 minute trip 6 days a week. We regularly keep our vehicle serviced. This car is coming on a 2 year anniversay and I have paid for a new battery, parts/labor and diagnostic test. Dealership says that my car is safe to drive but the alternator is making a noise and that it can last from 6 months to a year or die a week from now. How dramatic is that? Chrysler gave me a case # and adivsed me that they needed to know what was wrong with it before they offered cost assistance. There is no amount of money that either company can give me to replace the loss of a life in my family. Please keep us safe and fix these defective vehicles off of the road to prevent even more unnecessary collisions.
The contact owns a 2012 Dodge Charger. The contact stated that while driving at various speeds, there was a sudden loss of engine power and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,000 and the current mileage was 22,000. The VIN was not available.
A D V E R T I S E M E N T S
- Saginaw, TX, USA