This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Dodge Durango that I purchased about seven months ago, it had 69,000 miles. About a month later the front ball joints, upper & lower, were bad also the control arm bushings are bad. I believe this is a manufacturer defect. I tried to find these parts to repair my vehicle, but there are no replacement parts available at our local autostores. I believe these parts should be recalled... thank you very much... steve kennett.
While driving driver heard a grinding noise in the front end. When turning left or right vehicle shimmied. Took vehicle to the dealer, and they replaced the ball joints on the left and right sides.
Have clunking in steering, jacked passenger side up to find right front wheel somewhat lose on vertical plane. Removed tire to find excessive slop in lower ball joint. Only at 47,000 mainly highway miles. Unsure of what to do, curious of who is responsible for poor design, and little help. I will be replacing lower ball joint but still feel unsafe driving vehicle.
A block after I changed from full-time 4 wheel drive to 2 wheel drive, I heard a loud pop in the area of the front right wheel and it started pulling hard to the right as a result of the front right tire dragging. I took it directly to the dealer (mark roberts motors). They took 2 to 3 days trying to figure out why the front end was binding up but not when it was on the lift. I mentioned I heard reports about problems with the ball joints and the next day they told me that both the upper and lower ball joints on the driver and passenger sides needed to be replaced as well as the driver side tie rod. The repairs and alignment cost $1026 and appear to have resolved the problem. The mileage at that time was 63551.
The upper and lower ball joints wore prematurely. The cause has yet to be determined. Dodge refused to pay for the repairs. Most of the vehicle's repairs were covered under the extended warranty.
Upper control arm bushings and ball joints started making noise after 12,000 miles and had to be replaced by 50,000 miles. The cost of replacing these components was over $750.
A D V E R T I S E M E N T S
- Chicago, IL, USA