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really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
65,493 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Dodge Durango suspension problems

suspension problem

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2001 Dodge Durango Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Oct 012003


  • 46,463 miles


Problems with lower ball joints, shocks, lower control arms, etc. The front-end began to fail. The lower ball joints had degraded. The vehicle had to go back in for repairs due to the noise in the front-end, the repair shop assumed that the shocks were bad and replaced them which did not correct the noise. The lower control arms had to be replaced. The vehicle continued to experience problems. The consumer was informed that the upper control arms had to be replaced as well as the right side hub bearing. The window's plastic casing inside of the window completely broke in two pieces. The plastic was brittle. The consumer requested reimbursement for all the expenses incurred. The consumer also experienced unspecified problems with his 2000 Dodge Durango.

- Las Vegas, NV, USA

problem #10

Feb 052004

Durango 4WD

  • Automatic transmission
  • miles
I have a 2001 Dodge Durango. After seeing a report on the ball joints on tv I took my vehicle in to be checked. Good thing I did because the right ball joint was about to break and had to be replaced. The left ball joint has some wear but was not replaced at this time. There is a definite problem and it needs to be addressed.

- Elizabeth, CO, USA

problem #9

Aug 232002

Durango 8-cyl

  • Automatic transmission
  • 20,000 miles
While driving at 40 mph, the consumer heard a clanking sound coming from the front end. The vehicle has been to the dealer three times for this problem. The consumer felt that the ball joints wore out. The dealer examined the vehicle, but could not diagnose what was causing the noise. The engine light had come on, the vacuum hose leaked, and there was a knocking noise in the rear compartment. It was later found that the rear door latch rattled due to internal damage.

- Lubbock, TX, USA

problem #8

Mar 012004


  • 80,000 miles


When turning either direction the vehicle's front end produces a knocking noise. The cause has yet to be determined. Please provide additional information.

- Richmond, TX, USA

problem #7

Feb 142004

Durango 4WD

  • Automatic transmission
  • 54,000 miles
I bought my Dodge Durango in October 2002. I heard a clunking noise & felt like someone hit me from behind when I would stop. Had checked at Pontiac dealership where I bought it, they said there were no problems. I saw cbs news story on Durangos and realized that the ball joints may be the issue with my vehicle, it still makes the same clunking noise, and I still feel the vehicle push forward when I am stopping my vehicle. On February 14th of this year, I was driving and lost my brakes, found out that the cylinders were bad. I will put this down as an incident, but the noise is still ongoing, and so far I haven't had an incident & would like to prevent one.

- Pittsburgh, PA, USA

problem #6

Feb 202004

(reported on)


  • Automatic transmission
  • 54,000 miles
When braking vehicle pulled to the right. Vehicle was taken to an independent repair shop where the mechanic could not resolve the problem. Also, vehicle was taken to the dealer, who found no problem. Vehicle was aligned, balanced, and the tires were changed.

- Chester, VA, USA

problem #5

Jan 152004


  • Automatic transmission
  • 44,000 miles


While driving the consumer heard a loud noise coming from the front end. The dealer determined that the ball joints wore out prematurely. The dealer replaced the upper arm and the ball joints.

- Dacula, GA, USA

problem #4

Jun 182003

Durango 4WD

  • Automatic transmission
  • 18,200 miles
Consumer states while traveling at 60 mph, consumer hit a dip in the road, lost control of vehicle, and hit a wall. Upon impact, none of the air bags went off. Both airbags deployed tow truck driver informed consumer that the tie rod end failed to cause such accident.

- Toledo, OH, USA

problem #3

Jul 052003

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
I have 2001 Dodge Durango and recently heard noises in the front end, and the vehicle seems to skip across the road when going over bumps. In addition, the right side tires both front and back are wearing on the outside. The left side is wearing normally. While going over bumps, the steering wheel at times, is almost thrown out of your hands. Vehicle also seems to be riding very rough than when first purchased. Dealer inspected front end and claimed there were no problems.

- Pittsburgh, PA, USA

problem #2

Oct 212002

Durango 4WD 8-cyl

  • Manual transmission
  • 51,090 miles
The control arm and ball joint experienced premature wear.. the dealer refused to replace under warranty. The spark plugs were replaced.

- New Cumberland, WV, USA

problem #1

Jun 122001


  • miles
Steering wheel pulled to right (as if someone grabbed it and pulled). Steering pulled same way again (within seconds) and Durango went into spin, then into ditch, then rolled. Road conditions were excellent, no other traffic, weather was dry and clear.

- Broken Arrow, OK, USA

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