Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango accessories - exterior problems

accessories - exterior problem

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2004 Dodge Durango Owner Comments

problem #2

Jan 062015


  • 160,000 miles


The contact owns a 2004 Dodge Durango. While driving 65 mph, the exterior rearview mirrors failed to function. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.

- Lathrop, CA, USA

problem #1

Nov 102004

Durango 8-cyl

  • Automatic transmission
  • miles
I own a new 2004 Dodge Durango limited. It has a dealer activated feature that tilts the outside rear view mirrors downward for greater visability when in reverse. I had that feature activated and found that the mirrors did not tilt downward sufficiently for increased visibility as described in the owners manual. After activating the feature on another Durango, the dealer's sales and service personnel all agreed that it did not work as described and was ineffective. The dealer's service manager promised to initiate and forward a defective engineering report to Dodge.

- Virginia Beach, VA, USA

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