CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the multifunction turn signal switch is used, the vehicle intermittently activates the opposite direction instrument cluster light and exterior turn signal lamps. The exact same problem, symptoms and part number involved for the 2004 Dodge Durango slt exhibits same symptoms and involves the same part that NHTSA action number PE08059 report date of November 12, 2012 references which has resulting in an factory extended recall for Dodge/ Ram 3500 which use the exact same turn signal multi switch part number involved in the above stated recall. With countless reports of this multiswitch incorrectly illuminating the opposite intended turning direction. This defective switch creates a great danger and potential disaster for many on the roadway.
- Lompoc, CA, USA
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- Lompoc, CA, USA