CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.
I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions, (moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit, my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be
Good day I own a precious 04 Dodge Durango I've been maintaining well over the years. But as of late some issues arose with my air bag sensor and oil light flickering on dash when brake at idle. I don't drive too frequently except the normal work schedule mon-fri so I dont go far especially since these problems arose never been in an accident nor intergrated parts
The contact owned a 2004 Dodge Durango. The contact crashed into another vehicle and none of the air bags deployed. The vehicle was going down a gravel road and the brakes malfunctioned. As a result, the contact's vehicle did not stop and T-boned the other vehicle. The entire front end of the contact's vehicle was damaged. The vehicle was totaled and the frame was fractured in half. The driver of the vehicle sustained whiplash and injuries to the neck and back. One passenger was transported by to the hospital via ambulance and another passenger was driven to the hospital. A police report was filed and the vehicle was towed from the scene. Tri lakes Ford (180 state hwy F, branson, mo 65616, (417) 334-7543) acknowledged the air bags being replaced on October 22, 2019, but denied any responsibility for the air bags not deploying. The contact called an attorney who advised her to call NHTSA. The failure mileage was 250,000.
The contact owns a 2004 Dodge Durango. The contact received a post card in the mail for an unknown recall. The contact took the vehicle to grava Chrysler Dodge Jeep Ram srt (29 mystic ave, medford, MA 02155, (781) 391-8950) to have the vehicle repaired. Prior to the recall repair being performed, the air bag warning indicator illuminated and remained lit after the remedy was performed. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 146,000.
- Malden, MA, USA
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There was a recall on my driver and passenger airbags. I took it to salsbury's Dodge city dealership in baton rouge, la on September 23, 2017. My driver airbag light is on again. What should I do.
Takata recall. The contact owns a 2004 Dodge Durango. The contact stated that the air bag warning indicator randomly illuminated on the front passenger side. The vehicle was included in NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags), but the contact did not receive a notification. The previous owner had not had the recall repairs performed prior to selling the vehicle. The manufacturer was contacted. The dealer was not contacted. The failure mileage was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Dodge Durango. The contact received notifications for NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags). The contact took the vehicle to star Dodge Chrysler Jeep Ram (5101 S 1st St, abilene, tx 79605, (325) 698-2222) and they claimed to have repaired the vehicle; however, the air bag indicator illuminated afterwards. The contact took the vehicle back to the dealer who stated that there was no failure with the air bags. On one occasion, while driving, the air bags deployed without warning or impact. The deployment injured the contact's left ear, which required hospitalization. A police report was filed. The vehicle was able to be driven to a friend's house. The vehicle was not repaired. The failure mileage was 174,000.
Takata recall and electrical interior lights stay on dimmer don't work needs cluster replaced dealer says that it may not be available after keeping my car for 5 days as of today 12 -31-18 they say they can't give it back to me because of the electric recall!?
Takata recall I was driving around all day and everything was fine, after I stopped at a shop and returned to my vehicle my airbag light on my dash came on, I immediately looked up any active recalls and discovered that there were 2 on my vehicle according to the VIN. Upon taking the vehicle into the dealership for the recall repair the dealership repaired the 2 recalls, however the airbag light remained on. When I asked the dealership about this they claim it is a separate issue and wanted to charge me $150 just to diagnose the issue. They released the vehicle to me, still with the airbag light on. When confronted in regards to the light being on the dealership had no concern about the light unless I paid $$$. being a recall with the airbags I would think that the light remaining on and repairing what has triggered the light to be covered under this repair.
Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The dealer (schumacher Chrysler Dodge Jeep Ram of delray), 2102 S federal hwy a, delray, fl, 561-935-4210) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that the expected date for part availability was July 24, 2018. The contact had not experienced a failure. Parts distribution disconnect.
The transfer case will make noise when unlocking the doors, it will also engage and change the AWD by itself to 4lock when driving on the road. It can cause seriouse hard or accident. The airbags on both driver and passenger side light will engage and can cause seriouse harm. The fuel pump seems like it has an air bubble inside and shoots out gasoline and also can cause seriouse harm. All of these problems occurs when the vehicle is in motion and stationary. Please fix!!! recall!!! you have to hear the noise and drive when it happens.
Takata recall. I had the passenger side airbags repaired on 3/2/18 at glenn thomas in signal hill, ca. On this day after I was informed the job for the air bag repair was completed. I signed the papers, and I drove off the lot. I immediately noticed that the airbag indicator light was on the my dash. I was only 10 minutes away, so I immediately called the service advisor and left a voice message. But I went ahead and drove back to the dealership so they could see that the light was on. I brought the car back in and the service advisor put the diagnostics tool on the car and it gave him a printout of possible issues. He then had a technician look at the car. I waited in the customer waiting room. Within 30 minutes, the advisor came into the waiting area and told me it was the seat tracking sensor ? (I may have the correct wording incorecct). I was then quoted a repair price of $270 for one seat (driver's side). I was told they only have 1 part in stock at the time and that it would be 3 hours to repair. I did not have the time to wait for this repair nor did I have the $270 for the repair. I then asked can the car be driven with the airbag indicator light on, and I was told yes, but the airbags may not work properly if involved in a accident (crash). My question... is if this seat tracking sensor is important to the functionality of the air bags why is this not covered under the takata airbag recall. And why is it not free to the customer. I should not have to pay for this repair if there is a open active recall and this repair for the seat tracking is directly related to the airbags. I would appreciate it if this can be looked into further. Takata airbag repair performed by: Glenn thomas Dodge Chrysler Jeep 2100 East spring St signal hill, ca 90755 562-426-5111 service advisor: Korey wong repaired: 3/2/2018
2004 Dodge Durango. Consumer writes in regards to electrical issues with vehicle. The consumer stated had a recall for airbags and the instrument cluster. The consumer stated battery discharged in a very short period of time after the ignition switch was moved to the of position. The consumer stated it was over 2 years and the recall repairs still had not been completed.
Takata air bag light's appeared on when we purchase the vehicle. We searched the manual to see if there was a reason why the lights would be on. Months later we received in the mail a recall for the inflator air bag on driver and passenger. I dropped vehicle off for service were I was referred to Dodge/Jeep/Chrysler and was told I would receive vehicle before the end of day picked vehicle up next day. Drove of lot the light was off. Few days later the light on passenger side comes on and off. I have contacted place were I had airbags replaced and have not gotten a call back to take it back to be serviced. The the air bag light comes on when you hit the brakes and driving always stays on.
Called dealer on 10 or 12 times in zip code 30067 over pass 2 years to take care of recall never had parts, always asked me to call back ask me to pay for airbag recall then apply for someone to sent me money back. All the written docs I have received from tk holdings Inc it clearly states free repair replaement of airbag
1. recall failed to repair air bag failure. Currently - airbags are not functional (dash warning light). 2. at approximately 72,000 miles - vehicle began to show signs of rust through at both rear quarter panels and both rocker panels. By 85000 miles - complete body rust through failure was irreparable - vehicle was maintained exceptionally clean. 3. at 100000 miles - noted by way of mechanic that the engine was 'sludged up' to the point that the valve train was starved of lubrication and subsequently - the engine has encountered what appears to be a total catastrophic failure. Valves, lash adjuster, piston rod or bearings may all be destroyed directly due to poor design and low quality components from fca. There are hundreds (thousands) of similar complaints across multiple media regarding this 'familiar' Dodge engine breakdown. Fca - of course - denies culpability citing poor user maintenance. I have records of all oil changes for the subject vehicle at 3000 mile intervals consistently from the date of purchase (5/2004), I say - 'fca? time to own up to this problem and do the right thing.
Takata recall. The contact owns a 2004 Dodge Durango. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (larry H. miller Dodge, in ogden, Utah) and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Yazoo City, MS, USA