Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango seat belts / air bags problems

seat belts / air bags problem

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2004 Dodge Durango Owner Comments

problem #1

Aug 012005

Durango 4WD 8-cyl

  • Automatic transmission
  • 12,000 miles


The contact stated while driving at normal highway speeds the vehicle stalled without warning. When the stalling occurred the vehicle lost power. The first time this happened the vehicle was taken to the dealership for diagnostic testing. The dealer flashed the computer, and determined this would fix the problem. The vehicle operated normally for one and half months. The stalling returned suddenly without warning, and the vehicle was returned to the dealer a second time. The dealer determined the computer was bad, and it was replaced. Again the vehicle operated normally for two to three months, then the stalling returned the vehicle was taken back to the dealer a third time. This time the dealer determined the egr valve was stuck. Also, there was a short to the ground on the engine. The vehicle had the same type problems once again. Also, dealer replaced seat belt anchorage.

- Bridgeville, PA, USA

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