This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. When attempting to engage the push to start button, the vehicle failed to start and required multiple times attempts. The contact also noticed when the vehicle was shut off, the interior lights and the radio would shut off after a longer period of time. The contact had received NHTSA campaign number: 15V115000(electrical system) and stated that the parts needed were not available. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was also uncertain when the parts would become available. The approximate failure mileage was 25,000. Updated 12/21/15
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My vehicle has been in the shop multiple times for electrical problems. A list of the problems include: Tail lights burning out, seat heaters not working, rear ac not working, sunroof not working, side mirrors not working, seat adjuster not working, and some of the issues have happened more than once. Every time they tell me it is a short that caused the problem. There is something wrong with their electrical system as I have seen many other complaints that match mine.
The contact owns a 2013 Dodge Durango. While attempting to start the vehicle, it was inoperable. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer where it was later diagnosed that the horn relay system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 56,000.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/21/15
The contact owns a 2013 Dodge Durango. While the vehicle was parked, it failed to start and the engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 65,000.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers:14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/10/15
The contact owns a 2013 Dodge Durango. While driving approximately 45 mph, the vehicle hesitated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 18,000.
The contact owns a 2013 Dodge Durango. While driving at 25 mph, the vehicle jerked and lost power. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign numbers: 14V634000 (electrical system) and 15V11500 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 47,000.
2013 Dodge Durango. Consumer writes in regards to brakes and dashboard light issues. The consumer returned to the dealer six months after purchasing the vehicle, because the lights on the dashboard illuminated periodically. The dealer purged the system according to the service invoice and the faulty lights did not illuminate again. Then, intermittently the consumer noticed the vehicle felt as though it was going to accelerate or even drop down in gear. The consumer received recall notice 14V154000 (service brakes and service brake hydraulic). However, she was informed the parts were not available. The consumer then called other dealers within a 100 mile radius and found a dealer who ordered the part on 06/17/2014 and installed it on 07/02/14. In October 2014, while driving the vehicle felt as though it was going down in gear on its own. Two months later, the consumer received recall notice 14V634000 regarding the alternator. However, the parts were not available. While the consumer was waiting on the parts, she continued to drive the vehicle, until one day while driving on the interstate, the vehicle just stopped.
After notification of a recall P60 regarding faulty alternator some 4 months ago my dealership advises me that no parts are yet available to implement this safety issue repair. Dealership: North West Dodge Chrysler Jeep, North West freeway, houston, Texas as this is a safety issue it concerns me greatly that these parts after 4 months are not yet available...updated 07/08/15
The contact owns a 2013 Dodge Durango. The contact stated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in December of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number:15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Glassboro, NJ, USA