This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.
The brake warning light came on and stated low fluid. I topped off the fluid. I checked all wheels for leaks and found none. Several weeks later, the same warning appeared and break fluid was low again. I scheduled an appointment with apple Dodge in hanover, pa. They found that the brake line had been rubbing on the steering column and rubbed a hole in the metal brake line causing the leak. This vehicle has never been in an accident and has never been "off-roading". I contacted Dodge to request a refund of the brake system repair as I feel that this was a manufacturing defect and the vehicle left the factory with the condition of the brake line rubbing the steering column and this should be treated the same as a recall. Dodge case management # 59431690. I was notified by phone today, 9/6/19, that Dodge would only refund 50% of the repair cost. This brake system failure could have caused a very serious accident and even death. Attached are copies of the invoice (2 pages), and pictures of the damaged brake line and worn area on the steering column. The vehicle has 50,084 miles on it.
I'm receiving a brake booster warning light but the dealership says my particular VIN wasn't one involved in the nationwide recall for 2011-2014 Dodge Durango's, although I have the same proble.
- Springfield, VA, USA
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I have 2 active recalls on this vehicle, they are T59, brake booster water shield may have been incorrectly installed, and P67, occupant restraint control (orc) module may develop an internal fault. I have 1 active campaign on this vehicle, it is U06, autopark functionality. I just purchased this vehicle on June 23rd, 2018 at performance Dodge la vista, Nebraska. I was informed by the performance Dodge la vista, Nebraska service department that the recalls were performed, and not reported, due to lack of personnel in the recalls reporting department. Meanwhile, I drive a new/used vehicle, wondering if the dealership actually addressed the open recalls, and campaign on my vehicle, with my safety at risk. This is highly unacceptable, it is now September 16th, 2018, and the recalls, and campaign are still outstanding on my vehicle. I am looking to you for assistance in this matter. I am also worried if the work was not actually completed, and just reported as complete by the dealership, the thought of this is frightening, again, since my safety, and that of my family, is at risk when operating this vehicle. Thank you for listening, and I hope to hear from you regarding a resolution to this matter soon. Good day, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
First issue is sometimes when driving the car appears to be accelerating and the speed mph gauge will go up but the car is actually not going past a certain speed and is stuck in second gear. Second sometimes while driving the car feels like the brakes are being applied on their own third if the passenger door is opened and closed while the vehicle is running the prompt 'the fob has left the vehicle' appears when you start driving. Battery in the fob has been replaced multiple times fourth the ac and heater do not work just circulates air. Never ever worked!!! thought I was maybe using the wrong controls but I've read that manual a million times and it's not human error
My car presented a safety related defect recently. I was driving in a city street taking my kids to school when a sign of service brakes appeared in the screen. The brakes stooped working properly and I almost had an accident putting my entire family in a very unsafe condition. When I took it to the kendall Dodge dealer they told me that the car had hydraulic power assist problem or brake booster faulty. I paid the repair out of my pocket. Later, I found out that Chrysler had a recall in 11/2017 for the same problem I had hydraulic: Power assist, recall number T-59. I need to include my car in the list of the cars affected by this issue. When I called Chrysler they told to reported it to you so my car can be included in the recall list because at this time it is not included it in. I really need your help because due to the limiting breaking ability of my car my entire family was exposed to a very dangerous situation.
My brake pedal is hard after sitting for a couple of days. After starting it goes back down. I brought it to the dealer and the found a small vacuum leak from the brake booster and they said it was an acceptable leak. Is this true" or should there be no vacuum leak at all" I want to make sure my car is safe. Please let me know if I should bring it back to dealer and have them replace the brake booster. Thanks
Rollaway accident. In 2015 I had an accident where my vehicle rolled out of my driveway. I was not in the vehicle. The vehicle was in park and emergency brake was placed on. I contacted fodge about the issue and they said that althiugh the parking brake lighy may have been on that if the brake was not depressed.completely to the ground the brake was not engaged.
I stopped a the light with no issue and once traffic begin to move the car in front of me placed their foot on brakes at about 20-25. In the middle of the next block and I did as well but the brakes did nothing but went straight to the floor. My foot is all the way down and still no stopping. I hit the car in front of me and as she moved to the left my truck was still in motion and ended up hitting the car in front of her as well which is what actually stopped my truck. The airbags also never deployed in the truck. The were thankfully no physical injuries but damage to the cars I hit as well as my own. This was a mechanical failure that could have been deadly had I been on the expressway where I was indeed headed.
1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect. 2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service. 3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part to arrive. Then 2 weeks later, it broke. In service - wiring defect.
First incident was trying to back out of driveway. Felt like brakes stayed applied and would not move, and had to be forced. Second incident was the next morning the brake peddle would not depress causing loss of brakes, and going right through a stop sign. Third incident was on the way to dealer. Stopped at a light two miles from dealer and brakes stayed completely locked up. I had to rev the motor to be able to pull off into a parking lot. Called for a tow, had an hour and a half wait to go a mile up the road. Finally, after sitting for an hour, the brakes released and we were able to get it to dealer. During this incident the park lock out did not work and the peddle had no downward movement. However, the dealer could not recreate any of the complaints leading them to try and send us home in it. I refused and insisted more be done to diagnose due to the unsafe possibilities.
I received a recall from Chrysler on the brake booster possible failure several months ago. When I called my dealer, diehl Chrysler in butler pa I was informed they did not have the part for the repair and as of this date still have not received the repair parts from Chrysler. I received a second recall last week for sun visor wiring and once again I was informed by the same dealer they have not received the parts.
The brake pedal do not realize, the car still braking without touching the pedal. Almost crash from behind the car stop hard just put a small touch in a descending street. The car almost brakes totally and realized in any moment when accelerate, also crash because I was acceleration and realized, the car go so fast almost crash.
We pick up our new car on December 2, 2013. The following morning - December 3, 2013 - Tuesday" 8:30am we turn car on and all indicators and lights start flashing and ringing. We were unable to shift car out of park. Car is flat bedded and towed to Chrysler. Car stays at Chrysler until Friday December 6, 2013 December 6, 2013 - Friday " pick up car at 3:30pm after installation of new ABS module. Driven 2 miles and same problem as 12/3/13 occurs. Car is then driven back to Chrysler. Car kept until Monday, December 9th, and was informed that there was a loose bolt.
The contact owns a 2014 Dodge Durango. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would arrive. The manufacturer was notified. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Langhorne , PA, USA