This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear tail light has got water in the rear deck led lights. Sometimes call the racetrack lights, and caused the led to burn out not he bottom side of the passenger side light. Many have complained about this. Dodge wants $1000 to repair. This is the second one that it has done it to. Dodge replaced the first one under warranty at this 22,000.
The rear tail light located on the tail gate of the Durango collects a large amount of water during any rain. This happens if the vehicle is stationary and/or in motion. Bolts in the tailgate have to be removed to drain the water. If the water stays it will short out the lights and they will no longer illuminate.
The passenger side headlight lens fogs up with excess moisture/water and decreases visibility. The only way to temporarily fix it is to remove a bulb and let it dry out. This occurs when the vehicle is stationary and/or in motion.
On the rear center light aka"race track light". the light gets water into it and burns out the leds. This happens whenever you drive in the rain or get a car wash. There is no recalls on this and many others have the same problem.
- Alliance, OH, USA
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Water leaks into the tail light housing causing it to pool up in the bottom and kill the led's. really bad in the snow. You can see where the led's have started to die in the attached picture, the bottom most led's on the tailgate.
My 2014 Dodge durange center racetrack lighting took on water and cause an electrical smell throughout my vehicle. I couldn't locate the trouble area until this light burned out. At 46,000 miles, I feel this is an unacceptable issue to be facing. I wasn't aware of this is until researching just last night. If it is a known issue, I would have watched the trouble area or been proactive to reduce the possibility of reaching this point where it doesn't work with an estimated $1,000 to fix.
I have water pooling in both sides of my racetrack tail lights which is causing sections of light to fail. On top of that they have gone out completely at times but one small section has never come back.
The contact owns a 2014 Dodge Durango. The contact stated that the rear passenger side brake lights failed to illuminate. Upon inspection it was discovered that the led light bulbs were blown due to water intrusion of the taillamp assembly. The vehicle was not yet repaired. The local dealer was not notified. The manufacturer was notified. The failure mileage was 20,000.
Water pooling inside the led tail light housing. Light has already been replaced under warranty once and now the replacement light has the same issue. Internet show this is a wide spread issue with 2014+ Durangos but no recall or action from Dodge.
Portion of brake light (known as race track lighting) that is located on rear hatch portion of vehicle has been infiltrated by water due to faulty gasket material and rendered portion of light inoperable. Entire assembly must be replaced at a cost of $1100 at dealer. Have mopar maxcare warranty and will not be covered. Also spoke to Dodge customer care and they could not open a case on it due to the age/mieage on the vehicle. This has been a reoccurring issue on 2014+ Dodge Durango's as well as other models that use this racetrack lighting. To reiterate, the light is not damaged on the exterior in any way, was not modified by anyone in any way.....it is an inherent flaw in the design of he lighting and gasket used to keep it water proof that caused this failure.
I am writing to you regarding what I consider to be a safety issue with my 2014 Dodge Durango. I got into my car to go to work, started the car and as it was running I smelled electrical burning. I looked around the inside and outside of the car. I noticed the rear track lights had parts of the lights that weren't lit up. I looked closer and there was water in the lights. When I first viewed the vehicle, I liked the added safety feature of the back being lit. I am experiencing condensation and water collecting inside the lights, resulting in the lights failing. I know that many other Durango owners are experiencing this same issue and have similar concerns. Please see carpcomplaints.com. I am asking that Dodge recognize this manufacturing issue and design flaw, and have the tracking lighting fixed, at no cost to the vehicle owner. I had first contacted mopar/Dodge customer care. The response was that my vehicle was out of warranty and also past some undefined 'small window' when Dodge would assist with the cost of repair. Customer care reference #74976328. Apparently Dodge does not consider this to be a manufacturing defect. Again, I refer to the high number of complaints regarding this issue that are easily accessible on-line. And I have only mentioned one site. I would be interested to know how many such complaints Dodge has directly received. The customer care email indicates that if Dodge's 'on-going internal investigations' show this to in fact be a manufacturing defect, they will contact me. I have no reason to believe that general 'on-going internal investigations' will include an investigation into the rear external light issue. I am hopeful that this safety issue will be looked into. Thank you very much for your consideration
The contact owns a 2014 Dodge Durango. The contact stated that for the sixth time there has been water entered the taillight on the rear tailgate of the vehicle. The dealer dick's country Chrysler Jeep Dodge 767 sw baseline St, hillsboro, or 97123, (503) 746-9621, replaced the lights for the sixth time. The dealer stated that the parts were covered under a 24 month warranty. The issue recurred again and the vehicle was taken back the dealer. The contact was informed that permission from the manufacturer was needed from the manufacturer to replace the taillight a seventh time. The manufacturer was contacted and informed of the failure. The failure mileage was 9,000.
A section of the lift-gate racing lights is out. It is a sealed unit so you have to purchase the entire racing light assembly. It is extremely expensive, approximately $1200 just for the assembly itself. After some investigation it appears this is a common problem with Dodge Durango's. water enters the sealed unit (apparently because it is not sealed properly) and causes the led light to burn out. Given the common occurrence of this issue Dodge should issue a recall to fix this problem.
The contact owns a 2014 Dodge Durango. The contact noticed a puddle of water underneath the rear passenger side of the vehicle. The contact discovered that water had leaked into the rear race track light assembly. After removing a bolt from the assembly, the water was drained from the vehicle. The cause of the failure was not determined. The dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.
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- Topeka, KS, USA