really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,401 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Durango miscellaneous problems

miscellaneous problem

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2014 Dodge Durango Owner Comments

problem #12

Sep 112016


  • 0 miles


After starting the vehicle in my garage, I needed to go back into the house to get something. I shifted the car to park to exit the vehicle, the vehicle was still running. When I exited the vehicle the car proceeded to roll backwards out of the garage. The garage is on level ground. I attempted to get back into the car to press the brake. I was unsuccessful, and was dragged out of the garage. After being dragged through the garage I ended up partially under the car, I let go of the car and rolled away not to be ran over by the still moving car. I then got up and ran after the car that was going down my decline driveway. When I got into the moving car I applied the brake and shifted the car from "drive" to "park". there was significant damage done to the drivers side of the car. The garage door/frame was damaged as well. I had injuries that required an ambulance.

- Millville, NJ, USA

problem #11

Aug 282016


  • 35,000 miles
This actually happened about 4 months ago. I was at the post office dropping off mail outside in the mailbox in my car. I dropped a piece of mail on the ground. I put my car in park and got out of my car. My car began to roll forward, I was able to get in and place my foot on the brake. My door hit the mailbox. Later I went to the dealer to get a quote to fix my door and told them what happened. They said I must have never put it in park. They wanted $1000 to fix a little scratch and dent on the door. I decide not to fix it. Today I noticed the possible recall, thought I should mention this. I'm not looking for a response. Than you for your time.

- Syracuse, NY, USA

problem #10

Apr 152015


  • miles
Rollaway accident. In 2015 I had an accident where my vehicle rolled out of my driveway. I was not in the vehicle. The vehicle was in park and emergency brake was placed on. I contacted fodge about the issue and they said that althiugh the parking brake lighy may have been on that if the brake was not depressed.completely to the ground the brake was not engaged.

- San Antonio, TX, USA

problem #9

Oct 122016


  • 39,000 miles


Electronic shifter/ placed in park while engine was on / was in the driveway of our home and shifted into drive automatically moved forward and caused damage to vehicle and garage. ( was reported to the insurance company/ adjuster has completed the damage to both vehicle and home).

- Del Rio, TX, USA

problem #8

Mar 122016


  • 45,000 miles
Our Durango will just completely go haywire (display screen, lights - interior, dash, and exterior lights, the 3rd row head rests will automatically go down, doors lock/unlock) and shut down while in motion. All power goes out and the vehicle becomes impossible to regain control.

- Parkersburg, WV, USA

problem #7

Jan 162016


  • 20,000 miles
Vehicle rolled out of park on boat launch, totally submerging vehicle for a total loss.

- Lake Villa, IL, USA

problem #6

Jan 272016


  • miles


On Wednesday, January 27, 2016 I backed our newly purchased used 2014 Dodge Durango into our garage, turned it off and went into my house. The vehicle then started on its own so I went out and pressed the button to turn it off. When I returned inside my house, this occurred two more times (the vehicle started & I went out to the garage to turn it off). This is particularly troubling as the vehicle does not have remote start. I immediately contacted the dealer service representative and scheduled an appointment. I have been informed that while many software issues were updated and corrected, no definitive cause as to why the vehicle self started was found. Now I am afraid to park in my garage, because what if we failed hear this Durango self start & ended dead from carbon monoxide poisoning" have other similar complaints been reported and investigated? what is our recourse to fix this problem"

- East Peoria, IL, USA

problem #5

Jun 012015


  • miles
The gps system on my vehicle provides inaccurate information that may cause accidents easily. The first time I noticed this issue, I was using the vehicle gps and it asked me to turn right when I turned, the was no road so I nearly hit the curb. Even though I have never being to Texas before, my vehicle has resisted locations in Texas and other location that makes this issue outrageous. I have seen several report of this online with Dodge and Jeep but fca seems not to do anything about it as their analyst did not have any idea what I was talking about. The gps information provided on my vehicle is totally wrong and for that matter I have stopped using it. I called Dodge once and they tried to reset the gps which did not work and so they advice me to go to the dealer to have it checked but the closest dealer to me told me that they cannot look at it because the vehicle was not purchased from them. One other thing is that the issue affects the time on the vehicles making the time literally go back sometimes. Once, I observed the clock move back from 12:05pm to 11:49am. After reading several reviews online, it was realized that the issue was with the uconnect system meaning that the issue is affecting all or some vehicles from Fiat Chrysler of America. Please investigate this because this can easily cost someone their life for a gps to assume wrong location. This issues is an ongoing issue so I just placed a date in the when it happened field.

- Clinton, MD, USA

problem #4

Jun 012015


  • miles
The car is making an annoying "whining noise/hum" when driving. As the speed increases so does the noise. I have had the 2014 Durango citadel (V6) 2 years and have approximately 16,000 miles on it. I started to notice the noise around 12,000 miles. The tires are inflated at the recommended tire pressure and have been recently rotated. This has had no effect on the level of noise. I spoke to another owner of the Dodge 2014 Durango citadel and he is having the same problem. He mentioned that on a recent service at the Dodge dealer they asked him if he was experiencing any noise in the drive train. I will be following up with my dealer tomorrow.

- Jackson, NJ, USA

problem #3

Aug 212015


  • 6,000 miles
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area. Dash display indicated that "key fob not recognized". car has keyless start button and could not be started. All functions on key fob were not operational. Roadside towing assistance had to be requested.

- St. Charles, MO, USA

problem #2

Mar 012014


  • 10,100 miles
Shortly after 1st acquiring the 2014 Dodge Durango R/T AWD an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the Durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The Dodge Durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a "smell". a non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review. The Dodge Durango has not been modified.

- Lake Mary, FL, USA

problem #1

Dec 042014

Durango 4WD 8-cyl

  • 149,708 miles
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.I came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.I looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but I suspect connecting rods bent on start up. I need to know if Dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.

- Fairfield, CA, USA

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