10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,865 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Dodge Durango electrical problems

electrical problem

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2017 Dodge Durango Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Jan 012020

Durango

  • 49,000 miles

A D V E R T I S E M E N T S

Water pooling in taillights causing corrosion to led's and burning them out - can lead to short circuit and possible fire.

- Great Neck, NY, USA

problem #19

Apr 012020

Durango

  • 37,000 miles
The lights in the car are going off and on by themselves, the passenger window goes down without the window being touched. And the car will turn off when idling in the park position and the automatic shut off is not on or off.

- Oxford, AL, USA

problem #18

May 272020

Durango 6-cyl

  • 32,000 miles
Leaving a friends house my '17 dd with 32K miles stalled out while I was in a turn lane on a busy street just at an intersection leading to the highway. The dash lit up with several likes and the only light I could catch was 'power steering issue car will cut off soon' the car was still in the 'run' position and turning to 'off' or 'acc' was not engaging. I could not move or push the vehicle as engage the neutral position was not happening. After calling the tow truck and sitting for about an hour (scared I'd get him by oncoming traffic) I looked in the manual and online to see how to manually engage the neutral position. After a few failed attempts I was able to engage it and move it safely from the street. Tow truck arrived an hour later and now no buttons worked. He had to use the manual key to unlock doors and the dash was lighting up with several warnings. Going too fast to see or describe. Appt is scheduled for 5/28 previously scheduled because two days prior to this event gas gauge indicated almost empty. Went to fill up and was only able to fill 7.7 gallons before gas pump indicated the car was full. After I stopped pumping the needle only read half a tank but would not let me continue to fuel as it indicated it was already full.

- Portsmouth, VA, USA

problem #17

Sep 012019

Durango

  • 45,000 miles

A D V E R T I S E M E N T S

The rear lights fill up with water when it rains and makes the lights in operable, it's a known issue that is affecting several model year Durango's but Chrysler refuses to do anything about.

- Waldwick, NJ, USA

problem #16

Nov 222019

Durango 6-cyl

  • 60,000 miles
The contact owns a 2017 Dodge Durango. Approximately four hours after parking the vehicle in the driveway, flames appeared from the rear passenger side quarter panel of the vehicle. As a result, the rear windshield shattered and rear passenger side tire exploded. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the failure was not determined. The manufacturer and local dealer were not notified as of yet. The failure mileage was 60,000.

- Lake Havasu City, AZ, USA

problem #15

Oct 102019

Durango

  • 45,000 miles
Rear tail lights (Dodge calls it the 'race track') had water intrude into it and caused them to burn out. I ended up buying a used one from a junk hard and fixed where I feel the water was getting in. So far so good but it's a required by law to have it working as it's the only parking lights on the back. L would have rather had mine replaced with a new oe but not for $1500 for a new one.

- Rosemount, MN, USA

problem #14

Oct 032019

Durango

  • 42,000 miles

A D V E R T I S E M E N T S

Front driver side turn signal intermittently stopped working a couple months ago. It eventually stayed out. Thinking the bulb was bad, both front turn signal bulbs were replaced with leds. A few days ago, the issue resurfaced and continues to intermittently work. This happens randomly while moving or stationary. I have seen others post of this same issue and I feel it is a safety issue and should be recalled for repair at no owners expense.

- Hedgesville, WV, USA

problem #13

Sep 202019

Durango

  • 57,500 miles
For the past 2 weeks the lift gate will open on it's on unless doors are locked. Lately the doors will unlock own their own and the lift gate will open immediately. Today the hood ajar alert is on my dash which is a security guard for the remote start.

- Carrollton, KY, USA

problem #12

Sep 242019

Durango

  • miles
Deer was struck by vehicle while traveling about 50 miles per hour on a city road. Severe damage to front driver side to include undercarriage and electrical parts. Air bags did not deploy and I feel like they should have. I was informed by the tow truck driver that the airbag sensors were destroyed and the bag should have gone off.

- Elizabeth, CO, USA

problem #11

May 012019

Durango

  • 50,000 miles
The turn signal stopped working for a few days; then it started back working for about a week. The first time it happened I was stationary at a light waiting to turn. Then it stopped working again, so I took my vehicle in to get it fixed. The front part of my air conditioning stopped working on numerous occasions. It stops, then I drive and happen to hit uneven road and it would jump back on. At the moment it is not working. The front section of the air conditioning breaks down out of nowhere, but this has never happened to the back portion of my air conditioning. This occurrence happens when stationary, or when the vehicle is in motion.

- Ft. Sill, OK, USA

problem #10

May 152019

Durango

  • miles

A D V E R T I S E M E N T S

Went to head home from vacation and stopped at a store with the engine running. Vehicle engine sputtered then cut off. Tried to start vehicle and vehicle would not start. Sounded like it was turning over.had to have car towed 2 1/2 hours to our dealership. Once in dealership found tipm to be defective which caused the fuel pump to break. 16 days later the water pump failed. At 28,000 miles 3 major engine parts have been replaced. Not to mention all the other flaws in this vehicle. Passenger side window also works intermittently. Vehicle is still in service department for the second time in less than a month.

- Minneola, FL, USA

problem #9

May 032019

Durango

  • 2,600 miles
A vehicle that was previously bought back due to the engine and console shutting off while in operation was sold to me by bill luke Dodge in phoenix, AZ. I was informed that this problem was fixed and that it had been analyzed at a facility for months prior to being put back on the market. When we went to test drive it the salesman did explain that it had been difficult to start, but further explained that the shop would fix any issues prior to it being turned over to us. He stated it was a dead battery problem. The engine light was illuminated. Later that week we were delivered the vehicle and insured that they could not find any problems. This was May 1. on May 3, my wife drove to a local business, and when she returned to the vehicle, it would not start. When it would finally start the engine light was on, and it stayed on for two more cycles of the engine. This happened on two more occasions. On May 6, when the problem occurred again we were able to drive it to a local auto shop and have them run the code. The reader diagnosed that there was a U0100- "lost communication with the engine control module". I drove the vehicle for service on May 7. over the course of the next several weeks the service personnel have discovered numerous loose wiring harnesses, though they still have been unable to completely remedy the issues. This issue has also been referred to the better business bureau.

- Sahuarita, AZ, USA

problem #8

Mar 252019

Durango

  • 35,000 miles
Water is entering led tail lights on rear hatch causing lights to fail without warning

- Chester, IL, USA

problem #7

Jul 102018

Durango

  • 43,000 miles
Woke up one morning and started my car and a grey screen covered the speedometer. I restarted my car and now half othe screen is grayed out.

- Waynesboro, PA, USA

problem #6

Jun 142018

Durango

  • 3,350 miles
Our 2017 Durango with 3000 miles, had an engine light for overheating, quickly thereafter an engine light popped on, transmission light popped on, all gauges then ceased to operate and the car turned off as we were coasting down hill (luckily into service station). The transmission is a dial and then putting it in neutral becomes an issue for the tow or to push it. The engine starting knocking terrible.

- Fairfield, CT, USA

problem #5

Jun 022018

Durango

  • 26,000 miles
There are currently 2 recalls for my vehicle that I was only made aware of due to me calling the dealship for reporting a noise coming from the rear under carriage of my vehicle. I am a cdl class a holder and after calling the dealership on June 2nd, they told me they can't look at my vehicle until June 27th. Having said that and me being a cdl class a holder, you cannot drive a vehicle that is a possible hazard on the roadway so why is the dealership telling me I can drive the vehicle until then knowing that it poses and immediate threat to me, my family, and other citizens on the roadway?

- North Cape May, NJ, USA

problem #4

Mar 232018

Durango 6-cyl

  • 4,000 miles
After driving home (approximately 25 minutes of driving), when we pushed the button to turn off the car, it stayed on "run". we pushed it again, and the car turned off. After opening the door, the radio and lights stayed on. Even after closing and locking the car, the radio stayed playing. After searching the handbook and googling, we determined that the only way to get it to turn off was to disconnect the battery. This has happened twice more, with just the car staying on "run" after pushing the button, but after pressing it a couple more times, the car and radio turned off. After contacting the dealership, we were told that they haven't heard of this happening.

- Morongo Valley, CA, USA

problem #3

Nov 272017

Durango 6-cyl

  • 10,500 miles
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was not supposed to come with it, and Dodge is looking to remove this feature. Dodge has also referred to these safety issues as characteristics of my car. When their is a safety defect it cant be a characteristic that can be overlooked. My car now has been in the shop for 37 days now and unable to be repaired. See also ODI 11041523.

- Tomball, TX, USA

problem #2

Oct 292017

Durango 6-cyl

  • 10,000 miles
When the car is put into park and you exit it will sometimes still drive forward. When switching into reverse or park the car sometimes locks up and wont more. The rpms go up but its still as if its in park. I had to put my car into reverse to try to avoid an accident and the transmission would not engage into reverse. My wife was removing groceries and the car started to move forward. She had to get into the car and press the break. These conditions have happened when the car was at a stop or parked. I have started to record when it happens if it is safe to do so. This has happened on different occasions. It also has happened since I purchased the car..updated 12/13/17 see also ODI 11048876. Updated 9/13/18

- Tomball, TX, USA

problem #1

Sep 252017

Durango

  • 6,890 miles
While driving my 2017 Dodge Durango citadel (6980 miles) home from work, I had the adaptive cruise control set. I was in a steady line of traffic and cars lined up behind me. The truck started to steadily decrease in speed, there were no objects in the path of the vehicle and the car in front was at least 6 car lengths ahead. When I tried to accelerate the vehicle nothing happened when I tried to accelerate, I then attempted to brake, my brakes were not active as well. I placed my hazard lights on and attempted to turn the steering wheel slightly to move my vehicle from the road. However, at this time my steering had tightened and I could not move my vehicle. I ended up coasting to the right side of the road until my vehicle came to a stop. Nothing was working on my truck. I could not open my door or let my windows down. It was like I was trapped inside. Finally, I was able to get my windows down after 3 or more minutes. When the towing service picked my vehicle up, the back windows would not roll up and my lift gate opened by itself. We got the lift gate back down manually. However, the vehicle would not start. If you placed your foot on the brake, pushed the start button it just made a clicking noise. The vehicle is currently at the dealership and will be looked at tomorrow, 9/26/17. This could have been a horrible, fatal accident. Some type of investigation needs to take place into this matter. My son and I travel many miles a week and this would have definitely been fatal if we were on the interstate on an inside lane.

- Aiken, SC, USA

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