This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Dodge Durango. The contact stated while driving at 70 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The contact merged to the side of the road as the third brake light wire started hitting the rear glass window. The contact opened the gate, placed the wire back in the gate, and kept driving. The vehicle was then taken to an independent mechanic, where the contact was informed that a new spoiler was needed. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.
The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.
The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.
- St Louis, MO, USA
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Center tail light has completely failed. it is still broken at the time of reporting. a majority of the rear lighting no longer works. I have not taken it to a dealership, but it is clearly not working. there is significant water build up in the tail light which is apparently a known issue. no inspection has been done. no warnings or messages. Water has been in the tail light for about 3 months. Lamp stopped illuminating 4/1/2024
Both rear license plate lights are out as well as racetrack taillight on hatch has water in it. This is a known defect that is all over the web. I am going to engage dealer but car is 5 years old now. Really should be recalled as it is a danger and a super expensive repair as the entire raceway has to be replaced.
The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.
My LED lighting on the lift-gate started to spot out and had condensation in the light do to the seal not being properly sealed and letting water get into the light and burning out the LED bulbs. Now my whole running lift-gate LED is out and this is very harmful for myself and other drivers on the road do to possibly being rear ended at anytime. This problem is not covered under warranty. This is unacceptable for a LED lighting system allowing water in the system to burn out the LED lighting system. Every time it rains/snows, car wash water should not be getting into the light.
I have moisture and water leaking into my racetrack light bar on my back lift gate I only have 28,000 miles on it I believe there should be a recall on this issue
The whole rear "racetrack" LED light on the lift gate fills with water and goes out. This is a VERY common and known problem by dodge/Mopar and they will not do anything to fix it. It is a $2000 out of pocket fix and that is asinine! It significantly reduces visibility from the rear of the vehicle while traveling at night.
Water continually builds up in the middle part of the tail lights. This is now making the lights in my tail lights go out. These are lights that can't be replaced without replacing the entire piece. I see this often on Dodge Durangos of my model and it's definitely an issue. I still cannot find out how water is getting in and it will continue to make more of my taillight go out.
Water intrusion through tail lamp assembly causes water to pool in tail lamps and burn out rear lights, back up camera, and possible fire if not repaired. There are forums on the web dedicated to this problem.
I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the problem. I moved to Indiana where these problems continued. Finally, an Indianapolis dealer discovered my antenna gasket was bad and water had been leaking in from it running to the dash causing all the electrical issues. This was found in 2021. Dodge has recently bought my vehicle back as a lemon but in the paperwork only said it had radio problems. This is not true. It had much more and I'm guessing all the vehicles made with mine may also have a bad/faulty antenna gasket I doubt Dodge did a recall on.
2019 dodge Durango R/T Gasket fails and allows water to get into track light and left and right rear corner light.. Dodge knows about the issues across many years but does not issue a recall or own liability to the problem which leaves customer footing the bill
Rear taillight assembly gets filled with water over time. LED lights fail as water rises. Some drivers report it causes the rear view camera to short out but I have not experienced this. Yet.
My 2019 Dodge Durango is experiencing rear 'racetrack' lighting issues as thousands have. Many are complaining same issue. Poor design allows water to get into LED assembly and shorts it out. When this happens not only does the allumination of the LED go out.. But so does the license plate light. This not only creates a illegal situation but a hazard in night driving. You take the mounting bolt out on 'inside' of rear hatch and water pours out. Took this in to two differant dealers and neither will honor the warranty. I assume due to cost of the 'racetrack' being 0ver $1000 not including cost on labor. This is a serious issue thousands of owners are dealing with. from 2014 Durango right through the latest model. They seriously need a recall on this defective issue to prevent accidents.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA