This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated over the past ten years the windshield wipers intermittently activated. The vehicle has been to the dealership where repairs have been attempted 4-5 times. The repairs made to the vehicle for the windshield wipers are unknown. The problem still persists.
There are two major problems with my 1996 Dodge Grand Caravan. First there is a serious vibration in the front wheel/tires. I have replaced 8 tires (in 30000 miles!), both front axles, all three motor mounts, and had the transmission overhauled, as well as having three alignment checks. The vibration is still there. The second problem involves the windshield wipers. The front wipers were, for a time, coming on any time they felt like it; this was remedied by replacing the multi function switch on 09/21/01. Since then, the rear wiper will occasionally come on for one swipe when I first start the vehicle - annoying, but not an immediate hazard. But today, my windshield wipers quit working at all. They will only work if I put the wipers on interval - in which case they do nothing for a time, then make two to four swipes, then wait a while, make one or two swipes, wait a while, etc. They will make one high speed swipe across the windshield if I press the washer button in. I spent $80 today so the Dodge dealer could tell me this was caused by a body control module failure. This repair costs over $400...and researching a used part online, I learned that both the wheel shimmy problem and the windshield wiper problems are not unique to my car but are very common issues with the Dodge Caravan/Chrysler Town & Country/Plymouth Voyager family. Losing your wipers, having them come on at random when they take a notion to, and a non-stop shimmy in the front are each, by themselves, serious safety issues warranting a recall. Collectively, they spell out a lack of concern that daimler Chrysler has for the safety of those who drive their products. It is my understanding from my online research that Chrysler was aware of the problem as long ago as 1998 but deliberately ignored its own information. It is apparent that the only way these safety issues are going to be addressed is if the federal government takes them to task.
Windshield wipers failed to function. They either quit working, worked only in one speed or engaged by themselves. Dealership replaced the body control module, which provided a temporary solution, but problem recurred.
- Brentwood, NY, USA
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Ur 1996 Dodge Grand Caravan's front windshield wipers one day went on, and stayed on whenever the engine was on {no matter what we did, nothing would shut the wipers off -- no way -- no how ! we tried everything electrical to get them to turn off.}. I had to drive the vehicle for days/weeks while the front windshield wipers were on and couldn't be turned off, and nearly got in two accidents because I was so distracted. This went on for several days while I waited for the problem to automatically cease of its own Accord, which it never did. The problem got worse with time. The front windshield wipers went on of their own Accord intermittently in the beginning, then after days/weeks, we could not shut them off at all. I was forced to bring the minivan to a Chrysler authorized dealership where they had to replace the BCM (body controller or body control module) at a cost of $574 at our own expense. I have asked Chrysler corporate twice if they will reimburse us; both times they refused. This is a factory defect that was not in any way caused by us. Chrysler is responsible for taking care of this defect, and doing the right thing by reimbursing us the $574. This is a safety issue. A person can not drive while the front windshield wipers are on while it is not raining!
Intermittently the windshield wipers become inoperable obstructing the drivers view. A recall has been issued on similar makes and models, however this vehicle is not include due to the VIN dealer notified.
Windshield wipers intermittently go on and off at various speeds. Found to be common in this model, when conferring with other owners. Wipers may fail during periods of heavy rain, causing driver to lose sight of roadway.
Whenever it starts to snow or rain would turn on windshield wipers to clear windshield, windshield wipers would sometimes work, and other times would stop working after being on for a while. Sometimes, windshield wipers would not be able to turn off. This causes havoc with driver's visibility on the road. Problem is intermittent. Had taken vehicleto dealership many times. Dealer informed consumer no problem found. Told to bring vehicle back when it happens again.
Body control computer went out at 64000 and this controlled windshield wipers. At 69000 miles it went out again. Now at 71000 miles it has failed again.
A D V E R T I S E M E N T S
- Ormond Beach, FL, USA