This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car shut down completely twice while driving 20-25 mph in city street.received recall R03/NHTSA 14V-373 in June and went to dealer immediately. Parts were ordered and still till now dealer says parts are not ready.it is going to be 4 months for a simple repair for a dangerous problem. If the car stopped suddenly twice, it will stop again and 4 months is not an acceptable time for repair.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. After removing the key from the ignition switch and exiting the vehicle, the contact discovered that the engine and the instrument panel lights remained on. The vehicle was taken to the dealer who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 131,000. Updated 01/27/16
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made of aware of the issue. The contact had not experienced a failure.
- Winston-Salem, NC, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA 03/26/18
The contact owns a 2010 Dodge Grand Caravan. While driving approximately 10 mph, the vehicle stalled. After several attempts, the vehicle restarted. The failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
I received recall notice approximately June 26, 2015. Called blue water Chrysler in port huron, mi. To order parts on June 29, 2015. Still no parts available, was told on Sept. 1, 2015 there were 7 people ahead of me to get it done. Was told on Sept. 29, 2015, there were still 5 people ahead of me to get the recall done. They tell me parts are not available. This seems like a long time to wait to take care of a recall of a problem that could potentially shut down the car while driving. I don't know if I keep getting pushed back because I bought the car used somewhere else and not from this dealer or there is another issue. Three months is a long time to wait for a fix that only takes about 1 hour. Thank-you!
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the fobiks would not open the vehicle. While attempting to start the vehicle, the vehicle became stuck in the start position. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 96,000.
The contact owns a 2010 Dodge Grand Caravan. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system). The contact stated that the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure progressed. The dealer was notified and stated that the part was not available. The manufacturer was notified of the failure and they provided no disclosure on part availability. The failure mileage was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. On several occasions while driving various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle by turning the key around in the ignition. The failure recurred on several occasions. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 159,369.
On September 8, 2015, we were travelling to our local beach and I noticed a low tire pressure indicator on the vans dashboard. I was lucky to know this particular part of the bronx, so we immediately got off of the highway and stopped at a local garage. Thinking that it was just a slow leak, we pulled over to the pay-for-air kiosk and I went to fill the front, passengers side tire, which appeared low. The tire was not flat, just low. To may complete amazement, when I applied the required pressure onto the valve stem with the tire inflator, the valve stem disappeared into the rim! this immediately deflated the tire. The kids immediately started complaining that this was going to ruin the beach trip, but I assured them that since the gas station we were luckily disabled in front of would be of immediate assistance. I entered the garage and found the sole mechanic turned with his back to me, working on a vehicle. He didnt see us come in and didnt know I was there until I excused myself and told him about this crazy thing that had just happened to me. Let me guess, its a Chrysler, right? to make a long story short, he told me that the threads on the Chrysler/Dodge valve stems are made of such shoddy materials that they, in his words, turn to dust. When he finally got the valve stem out of my tire, it was indeed nearly completely oxidized. The next day, I brought the van to our local tire repair shop to have all of the valves replaced with good, old fashioned rubber ones. The remaining were all in similar, terrible condition. With the exception of the aftermarket sensor we had purchased last year. The tire shop said that it was a common occurrence among Dodge and Chrysler vehicles. I feel this same condition caused the blowout we had experienced the year before as well.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle hesitated to power off. The contact stated that the fobik felt as if it were jammed. The vehicle needed to be shifted into different gears in order for the engine to turn off. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
A D V E R T I S E M E N T S
- Sterling Heights, MI, USA