This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system); however, the parts needed for repair were unavailable. The manufacturer was not notified of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact had not experienced a failure.
While driving vehicle in a residential area at 20 mph the vehicle shut off (engine stopped running, lost power steering, lost power brakes and im guessing the air bags). Immediately checked the ignition and observed the key to be securely in the "on" position (it did not move to the accessory position). Was able to immediately restart vehicle. Took vehicle to Dodge dealership and they did not find any problem with the ignition. There were no error codes in the vehicle computer. Dealership suggested removing all extra keys/key rings...so did so. Approximately 2 weeks later, with only the car key securely in the ignition (no key rings, etc) again while driving in a residential area at 20 mph the vehicle shut off (engine stopped running, lost power steering, lost power brakes and im guessing the air bags) and almost ran a stop sign. Immediately checked the ignition and observed the key to be securely in the "on" position (it did not move to the accessory position). This recurring issue is going to result in a death. Dodge needs to address this issue immediately.
Was notified of the electrical problem of the ignition recall. Was notified that the product was on backorder and I am still waiting on the product to have this corrected before anything major could happen. I am very unsatisfied with the local dealership.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Kansas City, MO, USA
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The contact owns a 2010 Dodge Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would suddenly shut off and after restarting the engine the vehicle would operate as normal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures and the contact was informed that the VIN was not included in the NHTSA campaign number 14V373000 (electrical). The contact stated that the vehicle experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 55,000.
Last May 7, 2014, I received a safety recall from Chrysler, I visited the dealer and was told that they didn't have the part, and as soon as they will receive it they will let me know. Time pass by and I received a second safety recall, at that time I needed to take my car to the dealer to be repair and asked for the part, they did not have it yet. They disable the rear quarter vent windows to avoid problems. They asked me to call parts dept. To find out when they will have the famous part. Is been 8 months and nothing is been solved. How long do I have to wait" is that part so difficult to find"
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while approaching a stop light, the vehicle stalled. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number 11V139000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Wife was driving car, was approaching a left turn off the highway into a side street and the engine turned off. She tried starting the car again with the car in park, with the key fob, and it did start again. Prior to this, when starting the car in the garage, several times it would start and turn off immediately. I thought it hadn't gotten enough gas to keep going so I just started it again. It might have been the ignition switch snapping out of the start position at that time as well.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/12/15
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle caught on fire. The contact believed that the failure was directly related to NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The failure mileage was unknown.
Ignition switch became "loose" started to have trouble with the switch being inoperable - could not start the van with the switch. A couple times the vehicle turned off while idling to warm up.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at approximately 30 mph, the vehicle stalled without warning. The failure recurred multiple times. The vehicle was taken to a dealer where the technician informed that the vehicle was functioning as designed. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V373000 (electrical system). The failure mileage was 45,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system). However, the parts needed for the repairs were unavailable. The manufacturer not made aware of the issue. The contact had not experienced a failure.
My van occasionally will not start. I replaced the battery and soon after began having problems with the van failing to start. Then I noticed that the passenger airbag dashboard cover was open. Also, the passenger rear sliding door does not latch properly. I have tried using both the remote key lock and manually pressing the button to close the door. It takes several attempts to get it to close and lock.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving 35 mph, the engine stalled without warning. Also, the vehicle would shut off when the key was inadvertently touched within the ignition switch. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 183,589.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that when starting the vehicle, the key failed to release and fractured while in the ignition switch. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 38,000.
A D V E R T I S E M E N T S
- Tucson, AZ, USA