This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While opening the back door of the minivan, I noticed a hissing sound coming from the side of the vehicle. My wife and son both noticed it a few minutes prior to me opening the door. About 15 seconds after I had opened it, I heard a loud bang and the entire gas strut exploded at the base and sent broken pieces flying about 15 ft into the driveway. I was holding the door at the time and the full weight obviously was then upon me. Upon researching this a bit I noticed that several major car manufacturers had issued recalls but apparently Dodge has not yet. Well I'm reporting that our 2011 Dodge Grand Caravan has the same issue and has the stabilus gas struts. I honestly hope no one gets injured and thankful that we were lucky in this instance. Had it been my wife not holding the door and my son standing right there, things could have gone down quite differently.
- Henderson, NV, USA
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- Henderson, NV, USA