This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 45 MPH, the battery warning light illuminated. The contact was able to continue driving to his residence. The contact inspected the vehicle and noticed that the alternator was burned and needed to be replaced. The contact towed the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 99,938.
The contact owns a 2011 Dodge Grand Caravan. While driving approximately 30 mph, the engine warning indicator illuminated. The vehicle was taken to an independent mechanic where the battery was replaced; however, the failure persisted. The mechanic stated that the failure was contributed to the alternator. The vehicle was taken to the dealer where the alternator was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 58,912.
- Lindale, TX, USA
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- Zuni, VA, USA