This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The TIPM failed which caused a loss of power to the vehicle and power to the fuel pump. I was driving at approximately 60 MPH when the vehicle lost all power and the steering wheel felt locked. I was unable to turn the steering wheel as the Dodge Grand Caravan came to a quick stop as if it was out of gas. Luckily I reacted quickly and was able to avoid an accident. After approximately 10 minutes of trying to restart the vehicle and drive to a safe location the vehicle restarted. This happened again when I was driving and came to a red light at a major intersection and the vehicle stalled out as if out of gas and the steering locked. I again tried to restart the vehicle intermittently for 15 minutes; after which it finally restarted, and I was able to drive and get out of the intersection without an accident. I was lucky that this didn't cause an accident. The other times the defective TIPM and power to the fuel pump caused the vehicle to fail to start and left me stranded. I have had the vehicle diagnosed and the TIPM repair price is quite expensive. The vehicle did not have any check engine or warning lights before this occurred. I have read many similar complaints of this occurring with others driving Dodge/Chrysler vehicles. I feel that there is evidence that the TIPM and the fuel pump on the 2011 Dodge Caravan are safety concerns. Every experienced mechanic I have spoken with is aware of the common issue with the TIPM, and power to the fuel pump and vehicle. Although I avoided an accident there is a concern for everyone's safety.
This vehicle always fails to start in the colder weather. After a review of this condition. It has been found that the fuel pump relay does not send proper signal. This relay is a part of the Totally Integrated Power Module (TIPM). When it fails to operate, the vehicle will experience long crank times. With its ignition switch style, as soon as you turn the key, the vehicle will continue to crank UNLESS you manually turn the switch all the way back to the off position. This condition will cause the starter motor to overheat or burn up. Eventually the vehicle may start then die. Fuel delivery is too inconsistent when colder weather arises. You can't just replace a plug-in-style replacement fuel pump relay since it is a part of the whole TIPM. This vehicle has not yet died in traffic or on the highway thank God. There is never any CEL illumination or any stored fault codes. It started doing this the first winter I bought it. This is my second year and it's only just Fall and it is acting up again. This is a KNOWN issue among these TIPMs that are on more than just this vehicle but many other Dodge/Chryslers with this same TIPM. Someone needs to take accountability for a faulty product that needs redesigned before these issues continue to affect the consumers that trust in their product. I hope that this issue is addressed and resolved before others continue to complain about vehicle faults, or even worse experience any catastrophic conditions resulting in death of consumers based on this faulty TIPM, that controls most aspects of the whole vehicle.
The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.
Car starts intermittently especially when In colder conditions takes 3 to 4 starts, hard to start, put in neutral and starts right away, car feels like it-€™s going to stall out when accelerating at times
The accelerator pedal sticks in full throttle and forces the car to speed forward. Brakes barely overcome the acceleration and the engine will accelerate from a complete stop. Super dangerous and there are a number of threads on vehicle forums that describe the situation
- Durango , CO, USA
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Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.
The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.
purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die
It started with my vehicle not starting intermittently. As the problem got worse at first thought it may be the fuel pump. Having this replaced. The van has completed went dead while driving in traffic and had kids in car with me. Tries to go dead while sitting idle at redlights and will shake during accelaration and tries to quit. Reading alot on this and others having the same issues. Other vehicles have been recalled for same issues also. This needs to be recalled and address asap before someone is injuried or killed due to the vehicle going dead while driving in traffic. Please help on getting this recall going. This is not safe at all!!!
Vehicle will turn over but not start and other times it will finally start but then will die right away. We have tried everything under the stars to fix it and its getting to the point that we don't know what to do. Our battery and alternator are good everything else works just fine. The vehicle is always parked on flat surface.
October 8,2020 I was driving straight down hill on a city street in puyallup, wa when the car completely shut down without warning. I had no steering, brakes, or anyway to control the vehicle. I managed to coast into a nearby lowes hardware parking lot and ran into a barrier in order to stop. I was lucky there were no people or other cars in my path of travel when I entered as I was unable to stop. I called my insurer, geici, and arranged for the vehicle to be towed. Towing was performed by engels towing, puyallup, wa (253) 845-0034. Checking online I discovered that this is a known problem with the fuel pump and no recall has been issued. I believe that this is a serious safety issue. I, my family, or others could have been seriouly injured or killed.
Van will bog down and then just shut off. Will also take 5-6 times before it will restart. The electrical goes haywire randomly. Found out the tipm is bad and there was a recall on other vehicles doing the same exact thing during the same years.
At 46,000 miles tipm had to be reprogrammed after fuel pump failure due to relay. Repair cost was over $2300. Now at 62,900 mile the alternator burned out and PCM has to be replaced and reprogrammed.
When you put the key in it it just cranks and cranks and cranks but never starts. When it first started it was just occasionally but now it wont start at all so it just sits in the driveway. I'm a grandmother raising her grandchildren be nice to have a vehicle to take the babies to their appts. But obviously Dodge doesn't care because they are aware of this problem and dont want to make the part available to us to fix it so we spend the money for these vehicle to set in our driveways. I purchased the van on a Friday and within a week it started hit and miss starting and by the second week in is now parked in my driveway. This is crazy Dodge you need to make this right or at least make the part available for us to purchase so we can fix our vehicles
The contact owns a 2011 Dodge Grand Caravan. The contact stated that with the vehicle turned off and the key out the ignition, there was an abnormal sound coming from the engine. The contact stated that there were no warning lights illuminated. The vehicle was taken to (anderson Chrysler Dodge Jeep Ram located at 5711 E state St, rockford, il 61108) where it was diagnosed that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired.the manufacturer was made aware of the failure. The failure mileage was approximately 151,774.
Van won't start several time a week because of a faulty T.I.P.M. Dodge knows about this problem and won't warranty it because they have not been forced to recall this part/problem. My wife use's this van for her job and is in some bad neighborhoods and is scared someone will hurt her and she can't get away because van won't start. There are several places on the internet that rebuilds these T.I.P.M.'s because of known problems. Dodge even has a bypass to the fuel pump as an aftermarket part to fix some of these issues but not all of the problems.the fuel pump relay has intermittent power to the relay and that is causing the no start problem. The internet has page after page's of customer complaints that has had or having this problem. This happens all times during the day when stationary. Van can work perfect then we stop and get out and a few minutes later we get back in and van cranks but won't start.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle vibrated abnormally without warning. The contact depressed the accelerator pedal with excessive force in order for the shaking to stop. Additionally, the service engine warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle on several occasions. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start. Several attempts were needed to start the vehicle. The contact stated that the vehicle was towed to an independent mechanic where it was diagnosed and the contact was informed that the fuel pump relay needed to be replaced. Jeep, Chrysler Dodge Ram & Fiat of Ontario located at 1202 auto center dr, Ontario, ca 91761, 909-390-9898, was contacted by phone in attempt to purchase the necessary part for repair. The contact was informed that due to NHTSA campaign number: 15V115000 (electrical system) the part was unable to be purchased. The vehicle had not been repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 115,000. The VIN was invalid.
Van doesnt always start, taking many tries to turn over. Has been to Dodge and other mechanic several times. Been told that the tipm/ fuel pump relay is the issue. Van has shut off intermittently on the highway on two occasions.
A D V E R T I S E M E N T S
- Desert Hot Springs, CA, USA