6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
6,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2012 Dodge Grand Caravan body / paint problems

body / paint problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Dodge Grand Caravan:

Unsubscribe any time. We don't sell/share your email.

2012 Dodge Grand Caravan Owner Comments

problem #1

Sep 012013

Grand Caravan Crew V-6

  • Automatic transmission
  • 6,000 miles

A D V E R T I S E M E N T S

click to see larger images

door panels warped door panels warped

On November 5, 2011 I purchased a 2012 Dodge Grand Caravan for my daughter and five special needs grandchildren. After about a year, we started to notice the panels on the passenger side sliding doors warping. I don't know why I kept waiting to take it to the dealer, but I did wait a while.

When I did take it into the dealer on January 20, 2014, the service manager said to me, with a real serious look on his face, "you must be parking your vehicle near extreme heat". I told him, "it's a car, not a couch, it's in my garage most of the time, and when it is outside, the all day sun is on the drivers side. and anyway, this is Pennsylvania, not Death Valley, not to mention, nothing else on that side of the car (door handles,side view mirror housing, etc) is in that condition". After a bit of "oh, come on, WTH, and constantly saying, it's a car, it's made for outside", he agreed to replace the three panels, noting, he would put it under my warranty.

A few weeks later, I received a letter from Dodge informing me that, this time the repair was covered under my warranty, but, next time I would have to pay to have the panels replaced. The cost, about $258. Within a month the replacements began warping again, this time much worse. I've looked at other Dodge Caravan's, all years and including the Chrysler Town and Country and have NEVER seen anything like this,

I'm not quite sure how to proceed with this issue, but I REALLY don't think the repair costs should be mine to pay or that Dodge even cares. This is my first step on my journey to rid myself of this lemon! My next move is to file a complaint with Dodge directly. I've got about another year before this lemon is paid off, additionally, this is the first Dodge I've ever owned, it will be the last, not matter what the outcome. HELP!!!

- Tina C., Pittsburgh, PA, US

Not what you are looking for?