This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the past 2 months our 2012 Grand Caravan has been having an unknown issue. We will be driving along normally then the power and engine will all cut out this has happened in multiple environments from crossing railway tracks to running down a smooth road, thankfully this has not happened yet on the highway, we are left coasting with no power steering or anything until we can safely stop put the van in park and restart the engine. The van restarts every time straight away with no problems. The other day before we took the van to the local Dodge dealership for them to investigate the issue, the console stayed with no power but I was able to start the engine, the fan and radio also worked at this point, after driving 5 to 10 meters the dash console came up with all the gauges working again. It has now been to the dealership twice now and they are unable to replicate the issue or know of a cause. After reviewing forums it seems that other van's from various years are having the same issue. Sometimes when it does it, it catches itself at the last second and the engine stays on and the console comes back up to normal though this is maybe a 1 in 5 occurrence. One of the times it happened we put our fixd in the care and the screenshot attached is what information it showed, the dealership only found 1 of these 4 fault codes.
The back side driver side door is stuck into lock position and will not unlock and the door will not open. I feel this is a safety issue! besides the fact I have several kids and these doors are the reason I bought this vehicle
Van shuts off while driving - 3X in a fifteen minute span. Loss of steering and ability to control the car. Only 70K miles - extremely dangerous. Must put the car in park to turn it back on. Local mechanic cannot diagnose the problem because the diagnostic computer is not sent any kind of signal. Battery has been tested 3X and found to be working normally. Mechanic drove the car approximately 25 miles over 3 separate periods to repeat the engine failure and could not. Says he cannot 'fix' a problem if it cannot be detected.
Engine requires key wiggling to start 9 times out of 10 no matter where or how its parked, randomly won't start or starts and shuts back off also with no positional correlation, and randomly shuts off while driving without warning or check engine lights, usually at lower rates of speed. Battery drains and have had to replace it 3 times in as many years.
I had to change the transmission after 60 K miles although I took very good care of the car.the mechanic and other customers were reporting the same issue with same model! gear doesn't shift from first to second gear. While driving on normal road and normal speed. This car mainly used to commute to school nearby. Never off-road and never missed a maintenance required.no cushion light but there is a code and a replacement or transmission rebuilt is required, my poor family lost thousands of dollars on this job. The mechanic encouraged me to report this vehicle due to many smeller cars from the same type and model with exact same transmission problems. He took care of my car and it shouldn't have any issues. Please investigate and advise.
- Cypress, TX, USA
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Both back sliding doors want to close automatically after opening all the way. They won't always stay open when a person tries to enter the vehicle. I have a handicapped daughter and this is very dangerous for her. Happens when vehicle is stationary. Happens about everytime you open door
While driving or stationary I will lose all reception on my radio (am/fm) and just get static. The cd player will continue to work. The antenna connection is solid. While this is happening, I will also get flashing on my dash of the hazards and the motor of the heater will give off a grinding noise. I can turn all the equipment off and the car will continue to run. The radio eventually comes back and no other noises occur. This has been occurring for the last year.
Vehicle has extreme vibration problem occurring at approximately 40 and 80mph this eventually caused it to stop running. Vehicle was towed to a service center where no problem could be found. However, transmission fluid was added and transaxle oil filter was changed. Problem not resolved. Eight months later engine mounts needed replaced due to shift in engine/transmission by 6 in. Problem not resolved. Two weeks later transmission filter changed, fluid and dr tranny added. Problem not resolved. Vibration stops when gas is no longer applied however returns at approximately 30-45mph. Problem has been noticeable for over 2 years.
My vehicle randomly stalls while I am driving. It happens at varying times of the day, varying speeds, sometimes several times a week, other times it is fine for a month. I have had it to the dealership several times and they cannot find anything wrong with it.
Faulty tipm. Wife transporting children, van stalls and cannot be started after multiple attempts. No pwer to entire vehicle. Very dangerous. Dodge says this is not a recall but online research exposes that this is a huge safety issue. What is going on. Issue a reecall before someone gets hurt or killed!!
I called the dealer inpanama city, fl to set up appointment to fix recall and they told me there was a long waiting list to get it fixed. They took my name and number and said they'd contact me when I came up on list. They have not called me back so I have not had the recall fixed. That was three months ago.
For a couple of weeks the engine and battery lights would come on but flash off. I assumed that the oil just needed to be changed. Had the oil changed on 8/17/15 and requested that the mechanic put it on the computer for any additional issues. When I picked up my 2012 Dodge Caravan the service technican stated that nothing was found. Then on 8/28 I was driving at 35 mph when all the dashboard lights started coming on and the van seemed sluggish. Because I wasn't sure what was happening I pulled over to the side of the road and shut the vehicle off... letting it sit about 10minutes - when I went to start it, it would not start. Had a friend come and jump me so I could get it home. Had a mechanic come to the house and put it on the computer and found the alternator was blown. It is barely 3 years old and only 63830 miles.
In fall of last year (2014), I received the P25/NHTSA 14V-234 safety recall notice for the rear quarter vent window switch. I've been trying to schedule with local dealership to have new part installed for almost a year now with no success. I've been told I was put on a waiting list while the service department waits for the part(s) to arrive which are on back order. I recently received another recall notice in the mail and would like to get this resolved. Please advise.
The passenger side sliding door becomes stuck shut and unable to open. In the event of an emergency we would not be able to quickly get a child out from that side. This is not a failure of power doors. The door physically won't open regardless of being unlocked.
Received a recall notice in January 2015, original appointment made in February to have the rear quarter vent window switch replaced, now I have been on a waiting list at jeff wyler eastgate since being told that their has been 100-50 people ahead of me and that the dealer gets about 10 of the parts in monthly so my wait could be another 5-6 months. Not having the part keeps the rear of the car hot so we cannot ventilate allowing air into the rear windows. This is unacceptable when someone invests 20-30 thousand into a car purchase.
I have received a second recall notice on my van ; have taken it in for service and asked about having the issue taken care of but, the dealership has not received replacement parts yet. It is now the middle of January 2015 and this notification was first issued last June!! what is the hold up with the parts.
A D V E R T I S E M E N T S
- Lakewood, WA, USA