This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the vehicle failed to shut-off, causing the battery to become drained. There was an abnormal humming noise detected while the vehicle was idling. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 166,160.
I can be driving at 40- 50 miles an hour and it just shuts down. The power steering goes out and brake light sometimes comes on. I can't steer it. Once I was in a curve on a narrow road when this happened and I almost ran off the road. At times when I'm going about 30 miles an hour and it just stops on me. It will start right back up. It has happened at least 3 times. Sometimes it will start up and immediately die. At other times it will start and run fine.
Our 2013 Dodge Grand Caravan would start fine and idle fine. Once on the road driving around locally nothing more than 10 -15 miles from the house with average speed of 35-45 mph the engine would just die! no warning lights or sounds it would just die. You would have to pull to the side of the road and restart the engine. You then would continue on with your drive and at the next stop sign or traffic light it would do it again, the engine would just die. You would have to repeat the steps all over again and restart the engine. Another time my wife (luckily none of my 3 children in the van at the time) took a left hand turn and midway through the turn the engine died and lost all control of the van! no steering or brakes! almost sent the van off into the ditch and almost rolled over. Now the engine will just die even when idling in the driveway. Once again no warning. No mil identification light comes on and no codes thrown. Van has in the past 6 months had the battery, fuel pump, injectors and coil packs replace. None of which solved the problem. Dodge has no recalls for this VIN in regards to random engine dying even though hundreds and hundreds of consumers have expressed their concerns of the same issues. This van is very unsafe and does not belong on the roads let alone having a family of 5 travel in it. We feel Dodge is literally dodging the issue and this is unsafe consumer practice.
1st time June 2020: While driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. Engine would not switch gears. Luckily, made it off the highway before the engine died. Towed to mechanic, could not find an issue after it was jump started. They tested it for 5 straight days. Could not drive the vehicle at a highway speed once this started happening, it would not accelerate or switch gears, top speed was 35 mph. Not sure of precise date off the top of my head, but it was July 2020. Exact date can be verified from mechanic and aaa towing info.
- Cincinnati, OH, USA
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1st time June 2020: While driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. Engine would not switch gears. Luckily, made it off the highway before the engine died. Towed to mechanic, could not find an issue after it was jump started. They tested it for 5 straight days. 2nd time October 2020 pulled van out of garage to driveway, turned it off to load and put grandchildren in car seats. Van would not restart, towed, replaced battery. 3rd time 11/7/2020 while driving on Suburban busy road at night, suddenly various warning lights came on and off and on, wipers turned on by themselves, then all electrical power went out. I guided van into the nearest parking lot as the engine died and would not restart. Aaa came again, jumped the car, and while we discussed what to do, the car shut itself off again. Towed, mechanic replaced alternator. I have been very lucky not to be hit by another vehicle in two of these three instances. Current mileage: 102,201 I can provide repair shop bills and proof of the 3 times vehicle was towed in last 6 months!
A few weeks ago my 2013 Dodge Grand Caravan would have a hard time starting up. A few days after this happened the check engine light came on while I was driving and I took it in and had the battery replaced. This past week the same issue started happening. It would crank up, but not turn over. This happened 3 times before the car actually started. I also noticed that the passenger side door would lock and unlock when it felt like it (when the car was on) and the alarm lights would work intermittently (when trying to arm the car). Yesterday it cranked up and it took 3 times to turn over. When I got out of work it would crank, but didn't turn over at all. I had to get a jump and was able to drive it to an auto shop. They kept it overnight, called, and said I had to take it to the dealer because they concluded it was a bad tipm module.
When driving vehicle down a city street, vehicle died as there was no power available. The vehicle finally started after multiple attempts and was driven to the residence. Another trip was taken which created the same issue in a parking lot but was started by jumping the vehicle after not starting. Vehicle was towed to dealer where the vehicle was purchased and was diagnosed as having the total intergrated power module (tipm) failing. Vehicle has approximately 111,000 miles with no previous repair history for this issue.
The Dodge Grand Caravan 2013 has 147,631 miles on it, and when starting the vehicle for 2 weeks it occasionally took 3-7 seconds to start the engine. Then the fuse/relay shorted out for the fuel pump because of the faulty electrical fuse box, causing the fuel pump to burn out. A new fuel pump was installed into the gas tank, and a Dodge factory part called an external wire kit was hard-wired into the wires for the fuel pump so that it could bypass the permanently burnt-out fuel pump fuse/relay part of the fuse box.
Within 500 miles of owning this brand new, it started having trouble starting. Long story short, we were told it was a defective fuel pump. Fast forward to approximately 105,000 miles it's having the same symptoms but won't start at all now. Chrysler has issued recall V62 for durango's and Cherokee's with the same tipm and engine as a Grand Caravan but didn't include it in the recall. Approximate cost of repair is $1350 and the part is on back order for at least 3 weeks. Leading me to believe there is a serious problem with the part!!!
The contact owns a 2013 Dodge Grand Caravan. The contact stated that rear ac evaporator was blowing hot air. The vehicle was taken to an independent mechanic and was diagnosed that the evaporator rear ac expansion valve and the rear ac line needed to be replaced. The contact stated that the ac evaporator valve and expansion valve was replaced. The rear ac line was not replaced. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,244.
I was driving on city street at approximately 40 mph. The engine unexpectedly shut down and I lost power steering and power brakes, nearly losing control of the vehicle. The road was flat and straight, clear weather conditions. I am concerned that this is related to the recall R03 (formerly L25): Ignition switch may turn off safety problem on other Chrysler/Dodge models. This is extremely dangerous and needs to be addressed immediately.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving on a bumpy road, the ignition was jarred and shifted to the off position causing the vehicle to turn off. Darcars Chrysler Dodge Jeep Ram of rockville (755 rockville pike, rockville, md 20852, (301)424-1700) was contacted and informed of the failure. The contact was informed that the vehicle was not subjected to a recall. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
For the last few years the van just turns off while we are driving it. Completely turns off- we could be driving on a side street or going 75 mph on a highway. It's terrifying. We've tried to have it checked and fixed but it doesn't show up in the codes when the mechanic checks it. This is a terrible safety hazard.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the fuel pump relay failed while driving and the vehicle stalled. The contact restarted the vehicle. The contact stated that the following day the vehicle failed to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay failed and needed to be replaced. The vehicle was not repaired. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 115,000.
The driver side rear sliding door cannot be opened manually or electrically. The door will not unlock electrically or manually, so the interior and exterior opening handles cannot be operated. Using the key fob or interior buttons to open the door cause a message to display on the dash information area saying "unlock door to operate." This poses a risk if there is an accident and my children need to exit or be removed from the vehicle, especially if other doors are blocked or damaged due to an accident. The vehicle has been stationary. I have not tried to open the door while in motion.
The vehicle will stop while driving. It cuts off after starting and sometimes takes up to 10 minutes just to start it. The battery is dying daily and has to be jumped or disconnected just to start in the morning. Have read several complaints and all end up having to bypass or change the tipm fuse box. It was defective on 2011 and 2012 models. The issue still exists on the 2013 model.
While driving on the interstate with cruise control on, the car shut off entirely after hitting a bump. The RPM went down to 0 and the gas pedal did not work. Everything seemed fine as we were driving. We did not have any warning lights or check engine lights. The car simply shut off at 80 mph. Attempts to turn the car back on did not work. This has now happened on two separate occasions. Thankfully we were able to pull to the side of the road safely each time. We aren't sure if this is an electrical problem, since cruise control was on when the car shut off.
The lock/unlock button on driver side door stopped working, rear gate is closed tight but indicator says it's open and all interior lights stay on while driving
A D V E R T I S E M E N T S
- Palatka, FL, USA