This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In April 2019 one sliding door stayed locked then the other sliding door stayed locked I reported it here and was asked if I had notified Chrysler and I had. Took to dealership and thought they were fixed at a cost of $1062. In April 2020 I found the drivers sliding door was not locking, you can open it while driving down the road. To me this is a safety hazard since my grandson sits back there and likes to play with the door controls.
The sliding doors are locked, will not open, stuck closed, will not manually or power open. This is a safety issues as my children cannot enter or exit the van. There is no way to for passengers to open their door. Will not open from interior or exterior.
Today, arriving home, parked in my garage and turned off the vehicle, I was trying to take my 2 year old baby out of my 2016 Dodge Caravan and the Pilot sliding door (rear) is stuck in the lock position. I can not open the door. Look like the cable, inside handle, is stuck. Consumer stated replacement part has been replaced.
My rear sliding door on the passengers side will not unlock manually, with the key fob, or with any of the control panels from the inside effectively locking and trapping anyone inside who does not have access from another door. No matter what I do the door will not unlock. It sounds like many other have experienced similar problems https://www.cargurus.com/cars/discussion-T41910_ds866499. this happens if the vehicle is off, on, in park, or in drive. My babies car seat is on that side and I could access her from the passengers side sliding door.
The sliding doors both of them buzz when they either lock or unlock. I have heard it is the door actuator and a lot of people with 2016 Dodge grand caravnas are having this problem. There needs to be a recall on this. Https://www.cargurus.com/cars/discussion-T59001_ds1042449
The drivers side sliding door stopped working. It won't unlock or open with the key fob or with the button inside or manually. It was working fine and 30 minutes later it won't do anything. I looked on line and many other people are having the same issue with different years of this vehicle. This is also a huge safety issue.
The driver side sliding door is stuck in the lock position. The key fob won't work nor the button inside. Cannot manually unlock or open the door. The other doors work fine. I checked on line and there are many other people who have had and are having the same issue with different years of the vehicle. This is a huge safety issue. What if I am in an accident and cannot get my kids out of the back. The door was working fine and 30 minutes later nothing. It is a 2016 and this should not be happening.
Both rear sliding doors buzz every time the door is locked or unlocked. The driver side rear sliding door lock freezes up and wont unlock. Terrible 4 year old vehicle.
My driver side sliding door just stopped working. It's locked. I can't manually unlock it. It's stuck. It worked this morning. The vehicle had been parked for 9 hours, since that door was last used.
2016 Grand Caravan. Driver's sliding door just froze-- wil not open electronically or manually. The lock is stuck in the locked position and the power door lock switch won't move door's lock to the 'unlock' position. When you try to move the lock/unlock button/lever on that sliding door, it's stuck in the locked position--even exerting force the lever cannot be moved to the unlocked position-- to much force feels like I'm going to break the lever. The door is in the locked position and is not able to be opened. This is the 2nd time this has happened on this same door
Driver side sliding door is stuck in lock position and will not open. Opened fine and after a 20 minute car ride it was then stuck. I have reviewed several forums regarding this similar problem, and have seen countless reports on the name issue. Should there be an emergency of any sorts, the passengers in the back would not be able to get out safely.
A D V E R T I S E M E N T S
- Beverly Hills, FL, USA