This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger-??s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger-??s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.
The passenger driver side door will not open. It is power it will not open with any of the button it will also not open manually. This is a huge safety concern. If I was in a accident or anything and needed to get that door open I would not be able to get my children out of the car. If the other door breaks I would not be able to use my car at all. I'm extremely worried about needed that door and not being able to and something happening to my children. I called Dodge customer service they told me I was out of luck and would have to pay for it to get fixed my self. I would need to first pay for the dealer to figure out what it is and pay around 1,000 dollars for it to be fixed. I have seen hundreds of people complain about this happened to vans. Please help with problem many families in danger with these door not opening at all. I'm terrified for my children with this door not opening at all.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to operate as designed. The contact stated that the failure was a known issue with similar vehicles. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 57,000.
- Louisville, KY, USA
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The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified of the failure. The failure mileage was 58,000.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to function properly. There were no warning indicators illuminated. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
A D V E R T I S E M E N T S
- San Bernardino, CA, USA