This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rack & pinion has been replaced once & same symptoms are occuring again. There is a popping noise in the front when turning. Due to the failure of the steering, we have had to replace tires & struts sooner then normal. Brakes have also been replaced because rotors were bad & brake pads were warped. Rear window glass was removed & a new section between the rear door & back glass was replace while under warranty. The same condition exists again. The back door is very difficult to open due to misalaignment. Dealer refused to provide any service after original warranty. Chrysler Corp. Authorized the replacement of rack & pinion, water pump, & rear wheel cylinders at 45450 miles. Due to defects, mainly in the steering, I continue to pay a mechanic to assess the safety of operation of this vehicle.
- Pleasant Prairie, WI, USA
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- Pleasant Prairie, WI, USA