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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 54,600 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
brakes problem
Helpful websites
- No one has added a helpful site for this 2009 Journey problem yet. Be the first!
A D V E R T I S E M E N T S
We bought the car new. A year or so later the brakes started being 'sticky and jerky'. Took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the ESP BAS system. They didn't even look at it before saying “no†it wasn't the ESP BAS system. Through multiple Dealership service visits, oil changes and such; Brakes stayed constantly jerky.
2 years ago when I went into Dealership for Tire rotation and oil change and they told me I'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership I've been taking the Journey into another shop where I asked them to check my brakes and they said they were fine. Yesterday the ESP BAS lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The ESP BAS (yellow) lights will not turn off.
I know sooner or later I'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the ESP BAS is a computer problem and it should have been addressed by the Dealership. Between the poor dismissive way the Dealership handled this ESP BAS problem (didn’t even test drive) and the cheap brakes Dodge installed. I will never buy a vehicle from either of them again. By the way, I bought the Dodge in Lake Havasu City AZ.
Now I have to figure out how to remedy this problem. Any suggestions would be welcome.
- jewelsq, Lake Havasu City, AZ, US