Notes: A prime example of why you should never buy the first model year of a new vehicle.


really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
47,495 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments (Page 1 of 5)

problem #84

Aug 242016


  • miles


My 2009 Dodge SE Journey has had several problems including some under open recall, electrical recall. However my brakes are very bad, ABS light and brake light frequently come on and off. The brakes act as if I have no brakes or pressure, until they are half way down then they over engage causing the vehicle to suddenly stop or significantly slow at unsafe pace. I have contacted Chrysler there is no recall at this time. This is an unsafe vehicle all around and complete recall should be in effect. This problem has occurred since we purchased the vehicle and has not stopped.

- Cinnatus, NY, USA

problem #83

Nov 012016


  • 160,000 miles
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10K miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.

- Hanover, MD, USA

problem #82

Aug 152016


  • 131,000 miles
This is 3rd time my Journey's brakes need replacing. This time my cost 1683.00---im on ssdi---low income---really punched me, . horrible predicament to be in--please contact me if any costs are reimbursed by Chrysler-Dodge. Help!!

- Memphis, MI, USA

problem #81

Jun 152016


  • 168,924 miles


The contact owns a 2009 Dodge Journey. While driving at any speed, the esp and ABS lights illuminated and the vehicle lost power. Afterwards, all four brakes locked up and smoke appeared. The vehicle was pulled over to the side of the road. The fire department was called and diagnosed that the two front brakes had locked up. The vehicle was towed to the contact's residence and was later driven to the dealer. The dealer diagnosed that the failure occurred due to wear and tear. The master cylinder, rotors, brake caliber, and all four brakes were replaced; however, the failure recurred numerous times. The manufacturer was not notified. The failure mileage was 168,924.

- Greenwood, MS, USA

problem #80

Jul 042016


  • 98,000 miles
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.

- Ville Platte, LA, USA

problem #79

Jun 232016


  • 100,000 miles
While driving this vehicle, when you go to use the brakes they become 'mushy'. you have to push on the brakes all the way to the floor before the vehicle will even try to stop. We have replaced the brakes already since purchasing the vehicle and now not sure what to do. Yesterday while I was driving down the highway, traffic came to a complete stop. I had to push on the brakes very hard. The tires actually squealed, the car jerked, and you could feel the brake give a jerking feeling below my foot. Fortunately, I did not have my babies with me this time. Another incident that has happened this week is when the tires squealed when I was trying to turn right at a light and could not get the vehicle to slow down enough on a decline. This is very scary and I hope this is fixed very soon. I have looked at other sites and notice that there are a lot of brake issues with this particular vehicle.

- Northglenn, CO, USA

problem #78

Jan 022016


  • 132,000 miles


We have had to every few weeks change either the rotors or the hub. Ever since we got the car in January its been with the ABS lights on constintly and squelling coming from the right passenger side only. It even will at times shake like its not going to brake at all.

- Columbia, SC, USA

problem #77

May 072016


  • miles
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

- Albany, NY, USA

problem #76

Mar 292016


  • 78,000 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the brake pedal was depressed and the vehicle vibrated severely. A loud squealing noise was heard from the two front wheels. The failure occurred constantly. In addition, fumes of smoke appeared from the two front wheels. The dealer claimed the brakes were completely new. The vehicle was taken to an independent mechanic where it was diagnosed that the rotors and brakes for the front wheels needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 78,000.

- Decatur, IL, USA

problem #75

Feb 152013


  • 70,000 miles
The contact owns a 2009 Dodge Journey. On several occasions, the vehicle failed to start. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.

- La Grange, MO, USA

problem #74

Feb 012016


  • 131,000 miles


Brake rotors warped. Trouble stopping. Steering wheel shaking when brakes applied.

- Smyrna, GA, USA

problem #73

Jan 222016


  • 16,975 miles
We bought the car new in April of 2009. In August of 2012 brakes started acting 'sticky and jerky'. took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying ┐no┐ it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years ago I went into dealership for tire rotation and oil change and they told me I'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership I've been taking the Journey into another shop where I asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later I'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn┐T even test drive) and the cheap brakes Dodge installed. I will never buy a vehicle from either of them again.

- Lake Havasu City, AZ, USA

problem #72

Jan 102015


  • miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Canton, MS, USA

problem #71

May 312010


  • miles
The contact owns a 2009 Dodge Journey. While driving at various speeds, the brake pedal traveled to the floorboard when it was depressed. The accelerator pedal stiffened and prevented the vehicle from accelerating. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, rotors, and calipers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Ville Platte, LA, USA

problem #70

Apr 032014

Journey 4WD 6-cyl

  • 110,000 miles
Car has overheated several times. I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it, brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice.

- Oklahoma City, OK, USA

problem #69

Dec 152014


  • miles
Have changed brakes and rotors 3 times since owning it needs, repaired again, just repaired it last December 2014

- Hartford, MI, USA

problem #68

Nov 012015


  • 104,350 miles
While driving the car wheel will lock up and cut off. No warning I have taken it to mechanics who said nothing is wrong. I have been dealing this since I purchased the car. Also front brakes where out I recently had to change the brake caliber in the front of vehicle.

- Philadelphia, PA, USA

problem #67

Oct 152014


  • 100,000 miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle would not start without warning. The contact stated that the vehicle drove fine, but it would not restart when parked. The contact was able to restart the vehicle, but the failure recurred. The contact also stated that the brake pads and rotors were wearing down faster than normal. The vehicle was taken to a dealer where it could not be diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Plymouth, IA, USA

problem #66

Sep 012015


  • 17,000 miles
My 2009 Dodge Journey has less than 18000 miles on it, I drive a total of 9-10 miles both ways to work. I've had to replace the brakes twice for rusting out. Peeved at the tech's comment "you don't drive it enough" as if I am stupid woman. In 2010 I ask for my tires to be checked cause they were constantly low, looking at my invoice from 1/18/10 I asked for them to be checked and all they did was correct pressure. Now I hear about these stems prematurely cracking and after just buying my first replacement set of tires was told, 3 of the stems are cracked and they (tire dealer, not car dealer) couldn't replace cause they have some sensor chip in them. In addition, the tires would consistently lose pressure until the stems are replaced.

- Lansing, MI, USA

problem #65

Oct 062015


  • 144,000 miles
I am having to turn the rotors and replace the brakes frequently.

- Middlesboro, KY, USA

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