CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

6.7

fairly significant
Typical Repair Cost:
No data
Average Mileage:
48,350 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. recall replacement (2 reports)
  2. not fixed on 2nd recall for ignition as of 8/9/2015 (1 reports)
2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments

problem #3

Jun 242015

Journey SXT 3.5L V6

  • Automatic transmission
  • 75,000 miles

A D V E R T I S E M E N T S

Was contacted for recall on 2009 Journey that my ignition module could fail and turn the car to "off" position while driving! Part is on back order for last 3 months!! Clearly this car has so many issues right off manufacturing line!

- Kimberly B., palm bay, FL, US

problem #2

Sep 262014

Journey 2.4L V4

  • Automatic transmission
  • 23,983 miles

Had a recall in 2014 on the wireless ignition node module and had it replaced. Now I have a 2nd recall for the same thing. Went to dealer and was told they don't have the part and does not know when they will be available. So we are driving at risk with this. This is the 4th recall on this 2009 Journey and we only have 25,774 miles on it. We bought this vehicle in July 2008 new and it has been a pain ever since. We are elderly owners and we are not at all rough on our car. We do not travel and it is used only locally. We are retired.

We have had recalls on the power inverters, both front door wiring harnesses and now an additional recall on the ignition. In separate problems we had to have the brake pads replaced at 13,309 miles and the worst one so far was when we got a leak from underneath the dash and water was coming inside the car and water soaking the carpet front and back. It took from December 2011 to March 2012 and a lawsuit to have that problem resolved. I saved all my papers and still have them, just in case.

To anyone who is having problems, DO NOT GIVE UP! There was a few minor complaints which I will not mention but when you are having them it seems that they are major problems.

- wildvino, LAKE CHARLES, LA, US

problem #1

Feb 022015

Journey RT 3.2L V6

  • Automatic transmission
  • 46,000 miles

Recall notice received February 2015 stating that FOBIK may not fully seat in "on" position, which could result in engine shut down with total loss of steering, braking and passive restraint systems (airbags). Notice stated there were no parts available at that time to correct problem. Notice received June 9, 2015 that parts were available and call dealer to schedule appointment.

Called dealer on June 16, 2015 to schedule appointment and was told, "we do not have this part in stock and we can not order. We should be receiving a shipment of these parts within 2 weeks and have started a list of those customers needing the part. We will call you when part is received to schedule appointment." When I inquired why they were not able to order the part, I was told that recall parts can not be ordered by dealerships to curtail any one dealership from ordering more than needed and thus diminishing the availability to other dealerships.

This is ridiculous! Dealership would have VIN # and would therefore be able to show proof part was needed. I explained that this is just one more in a long list of total failures by Chrysler/Dodge/Jeep to provide adequate service to their customers, and one more in a long list of reasons why I would never purchase another product from Chrysler/Dodge/Jeep. After years of ignoring the issue and fighting with the NHTSA over this issue, Chrysler has certainly had more than adequate time to produce sufficient parts to resolve this issue without customers putting their very lives at risk on a daily basis while awaiting a shipment of parts that can not be ordered.

- Karen H., Jacksonville, FL, US

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