Notes: A prime example of why you should never buy the first model year of a new vehicle.


really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
70,785 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey engine problems

engine problem

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2009 Dodge Journey Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #45

Jul 032014


  • 91,000 miles


I've completed a complaint form before (earlier this year) regarding serious issues with the engine. Since purchasing the car the issues with the engine has never been fixed. When starting the car the engine will not turn over to start. Some times when turning the key fob the engine has no sound and there are no lights on the dashboard. Other times the engine will click 5 - 10 times before finally starting. There is also issues with the battery. Since 2008 the battery has been replaced 5 or 6 times - something is draining the battery. I've brought the car to 2 separate dealers and a mechanic for these issues. The dealerships could not find why these things are happening. The mechanic thinks its the alternator or starter or definitely something between the ignition switch and the engine.

- Kenner, LA, USA

problem #44

Jul 042011

Journey 6-cyl

  • Automatic transmission
  • 7,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving 70 mph, the vehicle stalled. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer stated that the VIN was excluded from NHTSA campaign number: 14V373000 (electrical system) and did not confirm if the failure was related to the recall. The failure mileage was 7,000. Updated 8/28/14 updated 09/16/2014

- Kalamazoo, MI, USA

problem #43

Mar 142013


  • 60,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start after numerous attempts. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 60,000.

- Orangeburg, SC, USA

problem #42

Apr 102014


  • 162,000 miles


First incident was sometime in April 2014. While driving the engine stalled (turned off) three time daring that same day. I submitted an incident report to this office. Called Dodge corporate office and spoke to a representative named [xxx]. she help us get the local dealership fix the PCM flash throttle body, which the dealership stated was causing the problem. Dodge has a recall on for this PCM problem on the 2010 and some 2009 Journey models. My VIN number was not covered according to Dodge, but not VIN numbers are stated on the recall notes. The second incident happen around a week an half after the first one and after the dealership say it was fixed and safe to drive. My wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. Called [xxx] at corporate and took car back to dealership. Dealership now is saying the problem is the win module, which again is on the recall for the 2010 Journey, but not on the 2009. Asked dealership manager ([xxx]) if this would fix the problem. He stated he is not sure, but that is the next diagnostic step to take. I also asked how much it would cost to fix he stated $700 and they would not cover it, because my VIN number is not covered under the recall. [xxx] at corporate was trying to reduce price, but dealership is not willing to work with Dodge corporate. Misty authorized a rental car, I'm having to pay for the insurance incase I have an accident. This needs to be investigated and all 2008, 2009, and 2010 need to be covered under the recall. All models are having the same problems. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Corona, CA, USA

problem #41

Apr 162014

Journey 6-cyl

  • 104,000 miles
Our car will not start all of a sudden for no reason.

- Moore, OK, USA

problem #40

Apr 172014


  • 39,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while at a stop, the vehicle stalled without warning. The contact mentioned that the failure occurred on numerous occasions. The vehicle was towed to a dealer where it was diagnosed that the co sensor, the battery, and the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred. The failure mileage was 39,000 and the current mileage was 63,500.

- Carbondale, CO, USA

problem #39

Jun 022014

Journey 6-cyl

  • miles


While pulling out of a parking lot onto street, the car stalled in the middle of the street. This is the second time in approximately a month this car has stalled. I do not remember the date of the first incident, so I did not enter it. This car was purchased used on March 3, 2014. After some research, I do believe there was a recall on the 2010 model regarding this issue, but do not know if this vehicle was included in that recall. My 5 year old son was with me when this happened today and thank goodness I was able to escape collision.

- Prosser, WA, USA

problem #38

May 052014


  • 87,000 miles
The contact owns a 2009 Dodge Journey. The contact stated while traveling 60 mph the vehicle stalled. There were no warning lights illuminated. The vehicle began to function normally after it was restarted. The manufacturer was notified of the failure and offered no remedy. The failure was not diagnosed by a dealer or mechanic. The failure mileage was 87,000. The current mileage was 88,500.

- Whaiteface, TX, USA

problem #37

Aug 122009


  • miles
I purchased my 2009 Dodge Journey in May 2008. I have had serious issues with this car since purchasing the car. The main problem with this car is that the engine had to be replaced within 3 years of paying for the car. This is highly unheard of. While waiting for all parts to arrive, taking 3 months to arrive, I was not offered a loaner car or anything. Nothing was offered but bad attitudes from everyone at bergeron Dodge in metairie, Louisiana. I have had so many issues with this car that as of today I continue to have starting issues with this car. This car is a true lemon!!

- Kenner, LA, USA

problem #36

Mar 012011


  • 30,000 miles
When I hit a bump or turn a corner, my ignition will turn off and then I have no power steering, no lights no brakes. This has happened in heavy traffic. This has happened multiple times and I have not had any resolution from Chrysler.

- Fort Wayne, IN, USA

problem #35

Jan 052011

Journey 6-cyl

  • 70,000 miles


Vehicle has just randomly shut off while driving twice and luckily able to avoid accident. Over past couple years at random it will not start, all instruments have power just hear a clicking sound than after few times it ended up starting. Except today it will not turn over. Had contacted some dealers asking about problem and they were not helpful at all.

- Unity, ME, USA

problem #34

Sep 182013

Journey 6-cyl

  • 95,000 miles
I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 Journeys were not recalled. We are scared to even drive the Journey especially because of the lost power issue and with really no money to have it diagnosed.

- Noblesville, IN, USA

problem #33

Oct 232013

Journey 6-cyl

  • 82,000 miles
The car will not start. It comes with a faulty win module that has given many consumers grief. The car has left me stranded before due to the same issue.

- Brooklyn, NY, USA

problem #32

Jul 172013


  • 54,000 miles
The contact owns a 2009 Dodge Journey. The contact stated while driving various speeds, the vehicle stalled and all of the warning lamps on the instrument panel illuminated. The contact mentioned that once she turned the vehicle off and back on it began to function normally. The vehicle was not taken to the dealer to determine the cause of failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 54,000 and the current mileage was 55,000.

- Latrobe, PA, USA

problem #31

Jul 232013


  • 54,000 miles
The vehicle keeps overheating. I've added coolant. There doesn't seem to be a leakage stain in the garage or driveway. It happened yesterday after leaving the office for lunch. I barely made it home before the Journey completely shut down. I allowed the engine to cool off, added coolant, and it wouldn't restart. I took a different car back to work and was able to start the Journey upon returning home. I let it sit overnight and it started right up this morning. However, upon driving 15 minutes during lunch today, it overheats again. The red warning light appeared and the ding sounded. The Journey coasted into my office parking spot where it will stay until I leave this evening. Hopefully, after adding more coolant, I'll at least be able to make it home. I will be trading this vehicle in asap! ps. The tire pressure light is always on, irregardless the proper amount of air in the tires.

- Springfield , IL, USA

problem #30

Dec 012012


  • 89,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. When the air conditioning or power window switch was activated, the vehicle would then start. The failure was experienced numerous times. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000 and the current mileage was 91,000.

- De Motte, IN, USA

problem #29

Jul 062013


  • 84,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, there was a sudden loss of power and smoke was seen coming from the end of the vehicle. Also, the contact stated that the low oil pressure and check engine warning lights were illuminated. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number : 08V247000 (electrical system). The vehicle was not repaired. The approximate failure and current mileage was 84,000. The VIN was not available.

- Troy , IL, USA

problem #28

May 252013

Journey 4-cyl

  • 48,000 miles
Recently my 2009 Dodge Journey has been experiencing starting problems. At first I thought it was the battery because it would start by jump starting it. Then it became progressively worse, and I had the battery changed. That worked for about a week, then the problem began getting worse. You would drive the car for about 10 to 15 min, turn it off and when you come back it would not start. After a few tries it would finally start. When it did happen if you waited for 10 min or so it would start right up. Then one morning I drove 7 miles and had to turn the car off, came back and it would not start. Tried for 10 to 15 min and even tried to jump start it with no luck. I proceeded to get a ride to work, then came back that night and it started right up. I immediately took it to a pep boys ( a national chain) (dealership was closed) and left it there. They ran electrical, starter and ignition test on it the next day and found no problem. They started over 40 times over the course of the day and it started every time. Now is working, but for how long. I have searched this on the internet and seems to be a common problem with the Dodge Journey. There is no real solution, just a bunch of guess of what's wrong. Dodge needs to recall this vehicle.

- Imperial, PA, USA

problem #27

May 012013

Journey 4-cyl

  • 83,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start without warning. The vehicle was not taken to the dealer for a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 83,000.

- Shelburn, IN, USA

problem #26

Mar 142013

Journey 6-cyl

  • 74,000 miles
While driving to work the engine started making a clunking noise I stopped and checked under the hood the oil was very low it was not ready for an oil change yet and no lights came on I parked it and called to have it towed, the dealer says it is not covered under the factory warranty because it does not transfer from the original owner I bought it used, there is absolutely no reason for this to happen on a newer lower mileage car and to not have Chrysler stand behind it is unheard of. I have completed all required maintenance on a timely basis.

- Chelsea, MI, USA

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