Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,435 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey accessories - exterior problems

accessories - exterior problem

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2010 Dodge Journey Owner Comments

problem #10

Sep 052016


  • 100,000 miles


I was out of town parked at a store would not start. As I was waiting on someone to come help me then 30 mins or so later my car started up. My boys and I cut our vacation short because its very unsafe having your car not start in a place you know no one. We've changed the battery. The next month I was getting gas and it wouldn't start again. I had a person jump me and took it to get checked out and they found nothing wrong with the car. So a month and a half the car did it again I was at the mall and it wouldn't start. This is a horrible feeling not knowing when or if your car is going to start or not. We can't drive out of town in it because the uncertainty if it's going to start or not. Which it is unfair to my boys when we at least do something on summer break or fall break or even winter break and we can't even go outside of our city.

- Richmond, IN, USA

problem #9

Nov 232016


  • 85,000 miles
No heat from passenger side vents on any setting, whether driving or stationary. As a result, defrost performance does not meet FMVSS 103. Flushed heater core and a lot of debris came out and heat worked on both sides. Numerous similar cases have been reported online. Attached image is of sediment that came out during flush.

- Roseville, MI, USA

problem #8

Nov 202016


  • 59,000 miles
Intermittent non-function of power windows, interior dome lights and dash lights cannot be activated or controlled with steering column controls, rear wiper washer motor activates when rear wiper is turned on, but turns off when the controls are advanced to the spray function. Keyless unlock intermittently non-functional. Took vehicle to dealership and was diagnosed as a faulty totally integrated power module (timp). Unfortunately the Journey was omitted from the timp recall campaign leaving the customer on the hook for the repairs. This vehicle should be added to the recall list as it poses a safety risk of lack of wipers and other possible safety issues while driving.

- Manchester, IA, USA

problem #7

Mar 182016


  • 78,354 miles


I was driving on highway 29 going to columbia md in a heavy rainstorm and my electric system in my truck shut off, I could see because the everything that needed power just stopped working in the middle of the highway. The car was still running but the computer system had shut off and I had a car full of kids. This scared us so bad, luckily I was able to ease to the side of the road where I turned that car off and back on to check if the electric system would come on. It did but as we got off the exit it cut off again.

- Columbia, MD, USA

problem #6

Jan 252016


  • 55,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that on several occasions, the turn signals failed to operate as intended. In addition, the windshield wipers activated independently. The contact also stated that the headlights remained on continuously after the vehicle was turned off. The vehicle was taken to the dealer to be diagnosed. The contact stated that the dealer reset the totally integrated power module, however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Cleburne, TX, USA

problem #5

Apr 092015


  • 60,000 miles
High speed on blower does not work anymore. This can affect visibility if defogger can't keep up on lower settings. Issue traced to melted control board, suggesting the possibility of a thermal event.

- Roseville, MI, USA

problem #4

Jul 042011

Journey 4-cyl

  • 10,000 miles


My husband and I purchased a 2010 Dodge Journey SE VIN#[xxx] in year 2010 in Canada, in 2013 we imported it into us and we are living in Michigan. During the five-year ownership, this vehicle has been causing safety problem many times, the issue is sudden lost of electric power for turning signal, wiper motor power, radio and all dashboard light, except the engine running. The first time of such incident happened within 1 year of ownership while we were at turning signal, the vehicle lost turning signal caused confusion to the vehicle behind and almost caused an accident, and since then every few months or so this incident happens, the dealer did multiple repair to it, but never really solved the problem. Many times the dealers could not replicate the issue we report. I recently experienced twice of such incidents, one was during raining day and the wiper lost power I could not see ahead and had to stop on road, the most resent was yesterday I lost ventilation to the window and could not see through the window due to moisture on window. I video taped these two incidents and would like to forward to you if I can find a way to attach to this complain letter. This is very serious safety issue can cause fatal accidents, we need your help to force manufacture to admit the issue and address the issue immediately before fatal accident happens. Thank you! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Canton, MI, USA

problem #3

Aug 062012

Journey 4-cyl

  • 45,000 miles
While driving I randomly lose all interior power - windows, wipers, radio, ac, signals. Engine continues to run and steer fine. Shutting off ignition and restarting corrects problem. It happens with no warning and no apparent cause. Ac blower burned out about a year ago; dealer said it was due to a short and they fixed the short for free, but that didn't solve the power loss problem. I've found that pushing the ignition fob slightly in - or pulling slightly out - when it happens can resolve the problem without having to restart the vehicle but I worry that this problem will burn out the ac blower again. This loss of interior power happens on average once every 4 to 6 weeks; it's a safety issue since I the wipers or defog may stop working when it's raining. I don't know if it affects airbag performance and I'd rather not find out that hard way.

- Davie, FL, USA

problem #2

Feb 072012

Journey 6-cyl

  • miles
I am the second owner of a 2010 Dodge Journey (bought in 2011). The original owners traded it in after not owning it a year. I was not told that it was already having problems until I met one of the mechanics at the Dodge dealership when I brought it in for ignition problems. He told me that he knew I would be back. The ignition recall has been completed twice on my vehicle. I still have the not starting issue that I have seen in other complaints. I am also experiencing the electrical problems that I am reading about here. No power to the dash, windshield wipers, or windows. This just isn't a safe situation. I have had a computer module replaced, but that didn't correct the problem. The dealership can never find the problem. Now I am out of warranty (80,000) and the problem is still happening and getting worse. My car has stopped while going down the road twice. Luckily I was able to pull off and restart. Something needs to be done about these problems. I have not notified Dodge directly, but have been to my Dodge dealership several times with the same complaints. Nothing seems to get fixed.

- Minden, LA, USA

problem #1

May 172013


  • 62,000 miles
I have also been dealing with this same issue for the past 6-8 months and based on other complaints I have read I am not the only one.. the electrical randomly goes out while driving. Sometimes it will come back on its own but most of the time I have to pull over to turn car off and restart. Windows, blinkers, ac, radio, wipers, hazards, and exterior brake lights, etc go out. (I do not lose control of driving but fear that is what is next, based on other people's complaints of similar issues). The dealership cant find the problem, couldn't replicate issue (had turned off car despite my telling them it works after restarted), and told me to bring it back next time happens so they can see (as if they didn't believe me)..I have bought back again. Only have approximately 3,000 miles left on the extended warranty- seems they are waiting warranty out. This is a possible dangerous situation that can claim lives, if someone doesn't see me braking, trying to turn, wipers wouldn't work during a rain downpour once.. Dodge needs to address this as a whole!!

- New Orleans, LA, USA

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