Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
35,482 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey brakes problems

brakes problem

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2010 Dodge Journey Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #41

Feb 232011


  • 24,000 miles


Had just purchased the car. While driving car a week later, I hit the brakes to slow down for a traffic light. Steering wheel started shaking. Had to let off the brakes to keep control of car. Reapplied brakes and got stopped. Pulled over to check wheels. Everything was good. Took to mechanic and said I needed rotors and pad. Had them replaced. Within 7000 miles, same problem. Has constantly been a problem. Having to get new pads and rotor about every 7000-10000 miles. This is not right. Something needs to be done and heaven forbid you are close to warranty. I think Dodge trains their technicians to cover up problems to make it to warranty so they don't have to pay for it.

- Dallas , NC, USA

problem #40

Jan 172013

Journey 6-cyl

  • 34,904 miles
The problem I encountered was that the steering wheel shakes violently if brakes are pressed at 60 mph. The mechanics at carmax, machined the rotors and replaced the brake pads which seemed to fix the problem. Roughly 3.5 to 4 months later, I had the same problem. This time, the mechanics at carmax replaced the rotors and the front brakes. The vehicle was once again placed into service last Wednesday on December 18, 2013. Once again, the rotors were machined and the brakes replaced. I purchased the vehicle O January 17, 2013 with the starting mileage of 34,904. I have put roughly 10,000 miles on the vehicle. When I took the vehicle in for the third time, I decided to look on the internet hoping that might help. However, I found hundreds of people with the same vehicle that were having the same problem as I was. I contacted Dodge but they say that this is a maintenance issue. I believe that this is a safety issue. I have 4 children and god forbid that the brake system suddenly decided that it doesn't want to work! apparently, there is a flaw in either parts or design that needs to be acknowledged and corrected by Dodge.

- Dickinson, TX, USA

problem #39

Oct 042013

Journey 6-cyl

  • 58,000 miles
Upon purchase of this vehicle, rotors and brakes needed to be replaced. One year later, brakes again needed to be replaced and now rotors need to be replaced as car shakes when you brake.

- Kaneohe, HI, USA

problem #38

Jan 072012


  • 50,000 miles


The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 45 mph, the brake pedal was depressed and the steering wheel began to vibrate continuously. The vehicle was taken to an authorized dealer where the front and rear rotors and brakes were replaced. The failure recurred eleven months after the repair was performed. The vehicle was not recently repaired for the recurring failure. The manufacturer was notified of the problem. The approximate failure mileage was 50,000.

- Boliver, MO, USA

problem #37

Sep 232013

Journey 6-cyl

  • 68,916 miles
I don't even know where to start with this car. I bought this car and have had nothing but problems. The latest issue aside from the constant brakes it the electrical. Since I bought the car sometimes it doesn't start, the dash lights come on and off and power drops and comes back on in the car. Thank god it has not turned off in traffic. There has been a noise from the wheels forever and now its getting louder. I wish that Dodge would fix these issues!! all electrical should be check immediately in these cars because as I read others issues it is very dangerous and it seems they are waiting for reports of accidents and death before taking any action. This is ridiculous!!!

- Greenacres, FL, USA

problem #36

Jul 012011


  • 33,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the brakes and rotors wore prematurely. The vehicle was taken to the dealer where it was found that the brakes and rotors needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was 33,000. The VIN was unavailable.

- Colorado Springs, CO, USA

problem #35

May 232012

Journey 6-cyl

  • 22,240 miles


The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 15 mph, she noticed a loud squeaking noise while applying the brakes. The vehicle was taken to the dealer for diagnosis. The technician stated that the vehicle was operating as designed. The front and rear rotors, and the brake pads were replaced but the failure continued. Additionally, the contact stated that water was leaking from the overhead vent and onto the rear seats. The front driver's side door also could not be locked with the key fob, only manually. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 22,240.

- Chesapeake , VA, USA

problem #34

Mar 092011


  • 4,800 miles
Rotors are warped causing a shaking, wobbling steering wheel when applying brakes. So far, 3 sets of rotors have been put on this vehicle (1 from factory and 2 follow on sets by dealer due to continual failure of rotors...) there are only 21000 miles on this Journey and it will soon need a 4th set of rotors. The persistence of rotor failure makes it hard to steer the car safely as the steering wheel shimmies violently when applying the brakes. The rotor failures are also causing unsafe, premature and uneven wear on the tires. In all, the 2010 Journey is unsafe to drive because of the consistent rotor failures. I do not know what do do.

- Cape Coral, FL, USA

problem #33

Sep 182013

Journey 6-cyl

  • 33,707 miles
Roy's Dodge in grand island, ne would not cover the cost of the premature brake and rotor problem on my car. Vehicle begin having metal grinding noise from rear brake area and then front brake area. Vehicle shakes violently when applying brakes. Fix for the problems was new front and rear brakes and turn rotors. I had told them I was aware of the issues they have been having and all of the complaints, however it got me nowhere. I contacted Dodge and spoke with a very friendly lady who recognized this was a problem with this model and year. She contacted the dealership and asked them to work with my on taking care of some of the repair costs due to only having 33,700 miles on the vehicle and this being an issue. They refused to do anything to help with the cost. I was forced to pay to replace the brakes and rotors totally out of pocket ($488)! after doing more research and speaking to other Journey owners I guess I should be prepared to do this all over again in 7000-9000 more miles. Dodge needs to make a recall and make the situation right with their customers who spent a lot of money on their product!!!

- Grand Island, NE, USA

problem #32

Jun 262012

Journey 6-cyl

  • 34,000 miles
Rotors on these vehicles are failing, causing steering wheel to shake and vehicle to leave lane of travel. Dealer replaced rotors and brake pads. In August 2013 vehicle started doing the same thing. Vehicle was brought back to dealer and rotors were failing again. The rotors on this vehicle are designed to small for the weight of the vehicle and is only a matter of time before someone is seriously hurt.

- Hawley, PA, USA

problem #31

Jan 032013


  • 30,000 miles


Since we purchased our Dodge Journey it's been nothing but problems we own a 2010 Journey. We've had to replace brakes and rotors, steering makes a very loud noise when turning almost sounds like electricity and my vehicle is not the only one I witness the same problem with another persons car same Dodge Journey we always get our car the necessary oil changes and my engine makes a very funny noise even our mechanic was worried he told us that our car is still new that my engine has to be leaking because everytime we get our routine oil changes it seems like the car is low on oil. Also when I start driving away it loses speed and make a very ugly sound. This is by far the worst investment ever do not throw your money away on anything Dodge or Chrysler garbage expensive garbage then when you call them up they say they can't do anything about it. I think the government should be more strict on these kind of things this is our money here we pay taxes on these car more should be done to protect the consumer.

- Kissimmee, FL, USA

problem #30

May 212013


  • 42,000 miles
Everything first started about 4 months after purchase with the sensor lights randomly coming on while I was driving. I have replaced brakes and rotors 4 times. But the problems within the last 4 months have been the worst. My car will not start all the time very unreliable. I have had to replace the starter twice the battery two starter modules and the ignition and still doesn't work. As soon as it's possible I will get rid of this car and never again as long as I live will never purchase another Chrysler product. They are junk!!!!

- Ebensburg, PA, USA

problem #29

Oct 012012

Journey 6-cyl

  • 20,000 miles
Premature wearing of brake pads and rotors.

- Colorado Springs, CO, USA

problem #28

May 072011

Journey 6-cyl

  • 30,000 miles
Had recall done once before on the brakes and had rotors turned. Then approx 25,000 miles after had to do it again there was no brake pads left it was metal on metal. There is bad vibration in the steering when braking. The calipers are sticking this has happened on the front and back brakes the last time I had it done it was at ntb it cost right at $400 to repair and there is still a problem with braking and the vibration. It will last about a month once everything is done then its back to same old stuff. I cant keep going back for the same problem it is costing me to much money to get fixed. The last recall never fixed the problem. Then Dodge want to charge you all the fees cause it is out of warranty.

- Oakwood, TX, USA

problem #27

Jun 132013

Journey 6-cyl

  • 55,000 miles
I have owned this Journey for little over 2 yrs now and have had 8 sets of brakes and rotors put on. Tie rods have always been known to go bad on any and all Dodge and the tires have been replaced 3 times now as well. Sued Dodge once already after trying to lemon law this pos. Is it going to take a family such as mine dying to make Dodge fix this problem. We people cannot afford to spend 300-500 every few months to get brakes and rotors fixed. Pay a ton of money for a vehicle and shouldn't have to fix something as simple as brakes and rotors because these so called smart engineers couldn't figure out that the same brakes and rotors off of a Dodge avenger shouldn't be put on a Dodge Journey 7 passenger vehicle. Our government should close these kinda places down before we people decide to do it ourselves because next time my brake and rotors need replaced I am driving it back to Dodge where I got it and they aren't gonna like me and the news will be with me as well. What they should have to do for our inconveniences is give us all brand new cars comparable to ours now or a new Dodge Journey with the new brakes and rotors on them because I have seen them and the brakes and rotors are much much bigger than the teeny tiny ones I got on my car. But that would be too easy because they want us to spend our hard earned money because we have no choice and when we try and trade it in they bone us because they know its worth crap.

- Elizabeth , PA, USA

problem #26

Jun 122013


  • 63,562 miles
Went to have my brakes inspected due to a screeching sound. The sound at 1st lasted about 2 weeks. By the time I made it to the brake shop it of course stopped. Upon inspection of the braking system we were told that in 3 more days the brakes would have went out. We do not drive hard or ever have to stop fast. My husband & I learned that the brake system has an known issue with the brake shop.. we were told the brakes will screech & then stop working if not fixed right away! that's very scary as we don not want to crash & kill someone or our selves. The brake system failed starting with the calipers & was rubbing in the pad causing extreme wear & is was said the manufactured brake are not made to stop a vehicle so heavy as ours. And for that reason we were told to file a complaint. I called Dodge & was told the warranty has expired & we would had to pay for it on our own. Also when we bought the Dodge in 2010 brand new the alignment was off & was pulling to the right. After having the alignment & brakes repaired for a second time in under 2years it is clearly an issue with the brake system. This time it will cost us $575 to repair just the brake system.. this needs to be recalled asap! before someone is hurt or killed!! and Dodge should own up to this issue! in addition the A/C has a loose connection & will stop blowing for no reason. And other issue to deal with in hot weather!

- Ocala, FL, USA

problem #25

May 172013


  • 32,000 miles
The rear brakes started squeaking, I had the Chrysler dealer inspect and was told there was no recall on the brakes. I called Chrysler customer service to submit a complaint and was told that my warranty expired by years. I called them because I read that they were extending the warranty. I had to replace the brake pads and rotors at 32,000 miles. I researched and found that the problem is the brakes and rotor is too thin for the weight of the car and that Chrysler Dodge knew about in their 2009 Journey and didn't fix it in the 2010. The "short" extension of the warranty is not sufficient, there needs to be a recall. I bought this car because of the claim of drivability and low gas mileage so driving fast in this car doesn't happen. I drive careful and do not drive fast or brake hard so the rear brakes should not have worn out.

- Anchorage, AK, USA

problem #24

Apr 012013

Journey 6-cyl

  • 60,000 miles
After having the brakes & rotors replaced in June of 2012 at 47K miles, I started hearing a little screech from my brakes. I took it to my mechanic and paid for an inspection. He found the brake hose had failed because it was not suitable for this big of a vehicle. In return that caused the caliper to compress against the rotor causing abnormally fast wear & tear on the brake pads. My brakes, rotors, calipers & brake hose need to be repaired after 13K miles. I am having to replace the whole brake system every year.

- Salisbury, MD, USA

problem #23

Feb 062013

Journey 6-cyl

  • 26,500 miles
I replaced in the last 12 months pads twice, I replace a rotor and wheel bearing, this cost me over $450, did not know that warrant had been extended for my car. After doing all this after a few months still had the same problem took it into dealer and was told they would do the same thing and I needed to pay a $100 deductible, hopeful my car will be done today.

- Detroit, MI, USA

problem #22

Mar 022013

Journey 4-cyl

  • 25,500 miles
We have had the brakes done two times now.

- Amarillo, TX, USA

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