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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey brakes problems

brakes problem

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2010 Dodge Journey Owner Comments (Page 1 of 2)

problem #33

Jun 182012


  • 25,000 miles


I have had my tires replace about every 25,000 miles the are wearing really bad on the inside I have had alignments done and there is no issue with the alignment I have spent over $1000 on tires not sure if it is caused by the brakes and rotors being bad. I've had them replaced twice also.

- Oakwood, TX, USA

problem #32

Apr 262012


  • 30,000 miles
We had to change the brake pads and/or rotors three times in 70,000 miles. The last brake job required replacing the rear caliper, along with the rotors and pads - which was very costly. The mechanic told us this was fairly common, with this car. My only complaint with this vehicle, is the brakes. They are simply terrible. Dodge really needs to fix this mistake.

- Oxford, MI, USA

problem #31

Mar 212011

Journey 6-cyl

  • 19,000 miles
We have had to replace front brake pads and rotors approximately every 12,000 miles on this car. We bought the car used with only approximately 18,000 miles on it and at approximately 19,000 miles the front brake pads and rotors had to be replaced for worn out pads and warped rotors. Took it to a Dodge dealer to see why the brakes wore out so early and they said it had non-mopar brake pads on it so it voided the warranty and there was nothing they could do for us. It has approximately 58,000 miles on it now and we have had to replace the front brake pads and rotors 3 times for worn out pads and warped rotors and the rear brake pads and rotors once at 40,000 miles for the same. I have never had a vehicle go thru brakes like this one. The brakes are undersized for the weight of the vehicle and Dodge knows it but refuses to do anything about it, that is not right! when the brakes wear out this quickly with normal driving conditions there is a problem. This needs to be addressed before someone gets injured or killed due to this poorly designed brake system.

- Attica, NY, USA

problem #30

Apr 112012

Journey 4-cyl

  • 15,734 miles


I experienced shaking/pulsations on the brake pedal when slowing down for a stop (the faster I was going before decline in speed, the larger the shaking/pulsation would be). I took the vehicle to a local mechanic who informed me that the calipers on the front wheels were sticking and that the pistons were getting hot and would eventually crack. He also informed me that this is not normal for a vehicle that is less than 2 years old with only 15K miles on it.

- Englewood, CO, USA

problem #29

Jan 022012

Journey 6-cyl

  • miles
We have had our car for 15 months now, brake pads and rotors need to be replaced every 3-5 months! caliper on front end was so damaged from brake system the mechanic almost wouldn't let us drive home. This is our only car we have 2 kids and one income, we can't afford to risk our children's lives, and we can't afford to keep making payments on a death trap on top of all the repairs.

- San Diego, CA, USA

problem #28

Jul 162010

Journey 6-cyl

  • 12,000 miles
Brakes and rotors warped took to Dodge they told me not their problem. So we fixed ourselves cost around $250. I now have 40000 miles and just put on the 4th set of rotors and brakes. Dodge needs to fix this car it is unsafe I cannot afford to trade it.

- Tempe, AZ, USA

problem #27

Oct 152010


  • 9,000 miles


The contact owns a 2010 Dodge Journey. While driving approximately 35 mph, the front end of the vehicle began to vibrate and pull to the right. The contact applied the brake pedal with force to stop the shaking. The vehicle was taken to the dealer for diagnostics where the technician stated that the rotors and pads would have to be replaced. After the repair, the failure recurred approximately 28,000 miles later. The vehicle was not further repaired. The approximate failure mileage was 9,000.

- Temple, TX, USA

problem #26

Jan 212012


  • 18,618 miles
The contact owns a 2010 Dodge Journey. The contact stated that a squeaking noise would emit from the rear brakes. The vehicle was taken to an authorized dealer and the contact was informed that the rear brake pads and rotors were completely worn. The pads and rotors were replaced. The manufacturer was made aware of the failure. The failure mileage was 18,618.

- Ferrisburg, VT, USA

problem #25

Jul 192011

Journey 6-cyl

  • 15,000 miles
Brakes were vibrating and didn't sound right dealer replaced due to recall but had to still pay 100 dollars. Also on 9/11/11 replace turn signal on drivers side when went out it took out brake lights too they repaired that and now only 6months later passenger side turn signal doing same thing they replaced light bulb drove it home was fine an hour later started happening again takes out brake lights. Also when took in for turn signal had to have back brakes repaired felt same vibration and noise. Also had to pay 100 dollars out of pocket and car only has 21,000 miles.

- Elmhurst, IL, USA

problem #24

Jan 192011

Journey 6-cyl

  • 9,000 miles
At 9000 miles, I had to stop very fast because someone pulled out in front of me. When I stopped, the whole front end shuttered. I took it in to machaik Dodge, they replaced the rotors and pads stating they were warped. They said nothing about it being a safety recall. Which it still isn't. I finally received a recall letter 2 months after it being fixed the first timer. Now at 35,000 miles, I need brake pads. I took it back to machaik today 1/27/2012, they told me they would replace the brake pads for a $100 deductible. My problem is all the complaints people are having with the brake pads and having to replace them every 15-25,000 miles.

- Temple, TX, USA

problem #23

Apr 012010

Journey 6-cyl

  • miles


Faulty brake system; pending 3rd repair to correct the problem; car shakes when braking and is unsafe to drive; dealer fix is to replace rotors & pads with the same defective parts leading to continued unsafe conditions.

- Spring, TX, USA

problem #22

Jul 012010


  • 200 miles
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle would shake violently when the brakes were applied. The manufacturer and the dealer were both notified of the failure, but both denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 18,000.

- Henderson, NV, USA

problem #21

May 102011

Journey 6-cyl

  • 14,161 miles
The brakes shake bad when slowing from 40 mph or higher note front rotors and pads were replaced at 21956 miles after two times in the shop at a cost of $50 but I am having the same problem with the rear brakes when the car is stopped fast rear brakes shake Chrysler will not warranty. The transmission hits very hard about 50% of the time when shifting into drive from any other stick position this is causing transmission damage Chrysler is aware of the problem the dealer shop mark Dodge showed me an email they got back from Chrysler after the shop foreman noted this defect was happening and contacted Chrysler about what to do. The response from Chrysler was " [xxx] this has been noted in several prior cases. At this time it is considered characteristic- [xxx] " so a transmission banging into gear is characteristic. This is the first time I have had a vehicle do this in 40yrs of driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Charles, LA, USA

problem #20

Nov 012011

Journey 6-cyl

  • 14,000 miles
Pre mature warp. Of front rotors. Veh becomes almost uncontrollable when breaking the shaking of the veh in combination with the mountainous terrain made the veh. Unsafe!

- Manorville, NY, USA

problem #19

Feb 152011


  • miles
1) I had the front brakes replaces after owning the care 7 days. The dealer replaced the front rodars and brake pads. Six weeks later I complained of the metal to metal sound from the rear brakes, but the dealer told me, "you can keep driving the car, it's ok for now". now the brakes are totally gone and the front brakes are causing the car to shake when you slow down...again!! 2) the car doesn't always start. You have to crank the key 4-5 times before it will start. This seems to be in intermittent problem. 3) the transmission jerks into gear. 4) the plastic in the wheel well coming off.

- Stockton, CA, USA

problem #18

Oct 312011

Journey 6-cyl

  • 25,000 miles
Front and back brakes and all rotors had defect. Needed to be replaced.

- Colton, CA, USA

problem #17

Jul 212011


  • 11,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that when the brakes were applied, the front end of the vehicle would shake excessively. The vehicle was taken to the dealer where it was inspected. The dealer informed the contact that the front rotors and brake pads were worn and needed to be replaced. The manufacturer was made aware of the failure however, did not offer any assistance. The vehicle was repaired. The current mileage was 14,000 and the approximate failure mileage was 11,000. The VIN was unavailable.

- Newark, DE, USA

problem #16

Sep 122011

Journey 6-cyl

  • 22,599 miles
I just bought a 2010 Dodge Journey for my family one month ago and the brakes are already giving me problems. The brakes were fine when I first bought the vehicle one month ago. I am having severe vibrations in the steering wheel as a result of the rotors being warped. The car only has about 22600 miles on it and the rotors should not be warped at this point in the car's life. When braking down steep hills, the car vibrates so bad that it sounds like an 18-wheeler using its jake brake down a hill. I read online after the problem started and Dodge has 2 lawsuits against them for inadequate brakes in the Dodge Journey. I am extremely angry that I just bought this car based on it's many safety options and now I am having these problems that could put my family in danger or cost me a great deal of money.

- Wahiawa, HI, USA

problem #15

Sep 012011


  • 14,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the wheels would shake abnormally when decelerating. The contact stated the failure would also occur when the contact decelerated and attempted a turn. The contact took the vehicle to the dealer and was told that the shaking was caused by the front brakes and rotors. The contact believed the failure to be a manufacturing defect because of the mileage of the vehicle. The failure mileage was 14,000.

- Linden, MI, USA

problem #14

Dec 042009

Journey 6-cyl

  • miles
2010 Dodge Journey. Consumer states problem with brakes and rotors a few days after purchasing the vehicle, it noticeably shook when the brake was applied going down a hill. The shaking was especially noticeable in the steering wheel and brake pedal. The consumer took the vehicle to the dealer about the problem and the dealer stated nothing was wrong and they declined to make any repairs. After two months of complaining, the dealer finally confirmed there was a problem with the front and rear rotors. They determined the rotors were out of specification. They cut the front rotors and resurfaced the rear rotors under warranty. The problem subsided for a while, but did not resolve it. A few months later, the consumer received a call from Chrysler stating there was a problem with the brakes and rotors and they would replace them if the consumer paid a warranty deductible of $100. The rear brakes and rotors had to be replaced in June 2011. The consumer received a letter from Chrysler which stated the warranty was being extended for the front brake components only. The consumer stated the brake and rotor problems have not been resolved despite numerous attempts on his part.

- Bakersfield, CA, USA

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