CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,864 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to be started. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 02/26/16 the consumer stated her daughter was driving, when the electrical system shut down. Updated 03/14/16.
The contact owns a 2010 Dodge Journey. While starting the vehicle, the key failed to correspond. In addition, a "bad key" warning light illuminated. The vehicle was towed to a dealer where the failure was undetermined. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 150,000.
- Tooele, UT, USA
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I have been having trouble with my brakes which has been replaced but still grinding noise and squeaky and rotors has been turned. The vehicle has cut off many times, sitting at the traffic light and as getting ready to go and as coming to a stop. It has also cut off as turning and once I realized it I had to try to restart it. It has at times door not unlock and not lock. As putting on brake to come to a stop it shakes. The lights are getting worse they are flickering on and off. Outside light goes out and whole dash goes off while driving. I have to keep flicking the lights as I'm driving so they can come back on. The vehicle has many times not start up and just click when trying to start it.
The contact owns a 2010 Dodge Journey. While driving at approximately 10 mph, the ignition independently switched from the on position to the accessory position. In addition, the vehicle shut off, the steering wheel seized, and all of the lights on the instrument panel illuminated. The contact placed the gear lever into the park position, and was able to restart the vehicle. The failure recurred multiple times. The contact also stated that the vehicle failed to start. The vehicle was towed to a dealer but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2010 Dodge Journey. While driving 70 mph, the vehicle stalled without warning. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000.
The contact owns a 2010 Dodge Journey. While attempting to start the vehicle, it would not start and the horn sounded independently. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the totally integrated power module (tipm)failed and needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.
The contact owns a 2010 Dodge Journey. The contact mentioned that the vehicle stalled more than five times and had to be towed to the dealer. The dealer was notified that the failure was progressing for months and the vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system). The contact was 22nd on the waiting list. The vehicle was recently towed to the dealer and the contact was informed that he was 34th on the list without an explanation. The manufacturer was notified of the failure and was unable to determine when the part would be available. The vehicle was not repaired. The approximate failure mileage was 51,000. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. While driving at 45 mph, the high beam head lamps illuminated independently. In addition, the contact stated that the vehicle failed to start, the vehicle failed to unlock and the anti theft alarm activated independently. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 86,000. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. The contact mentioned that the vehicle needed a jump start in order to start. In addition, all electrical functions failed intermittently. The contact received notification of nhsta campaign number :14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 74,404. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact stated that the key was turned and the vehicle failed to start. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was not notified of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Unable to start car. No power whatsoever, however lights flashed. Could not lock car. Car parked in a friends driveway. Thought it could be the ignition switch. Have invoice from jim browne Jeep & Dodge, tampa, fl replacing the ignition switch (unable to scan).
Tipm was diagnosed as the problem at dealership. Car would not start intermittently. Recall notice informs a bad tipm could cause many safety problems. The vehicle is unsafe to drive. It has been at the dealership over a month. We used the vehicle for every day transportation family of 6. ultimately I had to buy another car for transportation. No loaner from dealership. I lost use of the vehicle no end in sight. They tell me every day they are waiting on the part.
The contact owns a 2010 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. After a while, it re-started. The failure recurred and the vehicle would not restart. The vehicle was towed to the dealer and repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 92,830. The VIN was unavailable. The consumer was informed the parts were not available. Updated 11/17/15 updated 12/03/15
A D V E R T I S E M E N T S
- Austin, TX, USA