Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
54,897 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey electrical problems

electrical problem

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2010 Dodge Journey Owner Comments (Page 16 of 17)

« Read the previous 20 complaints

problem #35

Feb 202013

Journey 6-cyl

  • 41,000 miles


Twice today, my 2010 Dodge Journey shut off after making a right hand turn. The vehicle stopped accelerating and became difficult to turn. Luckily, I wasn't in busy traffic and no one was turning behind me. Otherwise, my kids and myself could have been seriously injured from an accident. I checked on-line to see if anyone else experienced the same problem and found numerous complaints about similar issues. I called Chrysler and they told me that my vehicle didn't qualify for any recalls of that nature. What if I was traveling on the highway with a semi-truck behind me?

- Hoffman Estates, IL, USA

problem #34

Feb 152012


  • miles
Started in Feb of 2012 had problems starting the car Dodge deal check it said there was no problem found said ok summer came car work now Feb again car taking 2 hours to start took it back found nothing had to sit in cold with kids for 2 hour waiting on car to start it started got home turned car off went back to start car would not start had to wait 2 more hour then car started. Im a young woman work at night and bought a newer car to depend on and got trash.

- Cincinnati, OH, USA

problem #33

Jan 182012

Journey 4-cyl

  • 24,000 miles
I stopped at mcdonald's on my way to work, came out of mcdonald's went to start my car, had no power at all. My husband came and he tried to jump start it, and that did not work, had the car towed to a dealer, they tried to jump start it and it would not start. They pushed the car into the building and could not find anything wrong, and for some reason they left the key in the on position, and about 4 hours later with no one around the car, the car started all by itself. That problem was never fixed. Three different times after that, my car would not shut off when you turn the car off. Now 3 times this week my car would not start again, and it is in the dealership, and I am 487 mile out of warranty and don't know if Chrysler is going to pay for it. Had to agree to pay $100 fee for them to check it out. We have 3 2010 Journey's in our family, and all are having problems. I feel there should be a recall for this. After great research, we found thousands with the same problem. How come there is no recall" lobbyist in Washington" win module!!!!

- Columbus, MI, USA

problem #32

Dec 062012

Journey 6-cyl

  • 49,627 miles


Since purchasing this vehicle just a few months ago we have experienced numerous incidents where it wouldn't crank on the first try but always on the second try. This time we were out to dinner and it wouldn't crank after numerous tries so we tried jumping it off but all the electrical was working so it wasn't the battery, after waiting about 30 minutes we tried it and it cranked so we assumed it was the starter. However after researching the problem online I glad I didn't go putting a starter and battery on it as it appears to be a ramp-id problem that the dealers aren't acknowledging and can leave families stranded with no idea what to do. There are Chrysler mechanics on these forum sites that admit they know about the problem and say there should be a recall issued with the amount of complaints but Chrysler won't do it.

- Atoka, TN, USA

problem #31

Mar 052012

Journey 6-cyl

  • 22,000 miles
The electrical system shut down when driving. Air-conditioning, radio, and electrical panels all went out. We stopped the car in the park lot nearby and restarted the car. Everything came back after the car is restarted. This happened several months later when we were driving at about 50mph. Same thing. It came back after the car restarts.

- Mckinney, TX, USA

problem #30

Apr 052010

Journey 6-cyl

  • 15,655 miles
Vehicle has had 3 recalls replaced through time. The brakes have been an ongoing issue. I have brought in for steering wheel shaking, to wheels sounding like metal grinding to now a screeching high pitched noise. The front brakes were replaced and I was told all was well. Again louder screeching and the noise isn't a consistent noise all the time so its hard for me to show the problem let alone pin point what's going on. A week after I bought the car the entire electrical inside the car turned off while I was crossing a bridge. It scared me half to death. And even now with my little girl and I in the car I am scared at times to drive not knowing what to expect or what else could go wrong.

- Gulf Breeze, FL, USA

problem #29

Sep 102012

Journey 6-cyl

  • 42,363 miles


A continuing failure to start. Following a electrical system recall my 2010 Journey has failed to start on occasion and became a problem, creating at times a risk of being in the wrong place. We have so little confidence in this vehicle, we no longer drive after dark. When refueling, I don't shut the car off. (safety issue) however; it should be known that setting the alarm system, then triggering the system and putting the fob into the ignition to clear alarm, vehicle has started each time. The dealer thinks I should pay to have a computer check the system. Based on other stories posted both here and on, just answer web sight a computer would be of no value.

- Mountain Top, PA, USA

problem #28

Jun 062011

Journey 6-cyl

  • miles
I have had to replace front and rear brakes on this vehicle at a huge expense and the poor stopping ability caused premature wear of my tires which also had to be replaced at a large expense. Also, on multiple occasions my vehicle will not crank when the key is turned. The lights, radio, and windows continue to work, ruling out the battery as the cause. You can hear a "click" when the key is turned but the car remains dead. I have been stranded in dangerous situations when this has happened. Each time the vehicle has been taken to service, no remedy is made as I am told that the problem can not be duplicated. The vehicle is currently in for repair with the same issue. I have asked to have the electrical system checked because I have had issues with multiple bulbs blowing out, (all at the same time), one window not raising or lowering from the passenger button only and a multitude of other quirky, electrical items. I feel that this vehicle is unsafe.

- Detroit, MI, USA

problem #27

Aug 242011


  • miles
Car wont start when key is turned on have to wait before it will start. This happens once or twice a month since I brought it.

- Victoria, TX, USA

problem #26

May 172011

Journey 6-cyl

  • 47,000 miles
I purchased a 2010 Dodge Journey (used) in September, 2010. My problem first occurred in may, 2011. I went out to my car leaving work, and it would not start. Lights/horn/locks/radio all worked, but all I got when I turned the key was a clicking sound. At first thought, I figured the battery may have died and needed a jump-start. But this did not work. After trying for 1.5 hours, I finally had the vehicle towed to a dealership. As soon as the vehicle was released from the tow truck, it cranked right up. I had the dealer run a full diagnostic check on it, since it was there and problem had occurred. But they found nothing wrong. I drove the car home, and the problem began to occur more frequently. It has occurred at least twice a week, with wait times varying. Sometimes it'll start after 5 minutes. Other times, I have waited 2-3 hours without it starting, and have been forced to have the vehicle towed. Over the past year I have driven (or towed) this vehicle back to my local Dodge dealership a 10 times! the most recent visit was on 7/29/12, when I paid to have the win module and key fob replaced, and it still doesn't work. I have been given several reasons for the problem, all of which they have supposedly fixed (either at the expense of my extended warranty or at my own expense). Other times, I have simply been told there is nothing they can do because they cannot duplicate the problem when they have it. I have filed 2 separate complaints with Chrysler corporation, but no help. I no longer feel safe driving this vehicle. I Transport my 3 grandchildren on a daily basis (two 4-month old twins, born prematurely). I live in tx, where temperatures reach as high as 110+. I am very afraid of having my grandchildren in the car with me, and the car will not start for 2-3 hours, forcing us to wait in the 100+ temperatures to see if the car will decide to work. Please help!!!

- Mesquite, TX, USA

problem #25

May 022011

Journey 6-cyl

  • 34,000 miles


The car first would stall while driving losing all power, a plastic piece was installed to hold key after several complaints. Shortly after the vehicle would not start at all on several occasions leaving me stranded this happened for almost a year more often than not and I was told by the dealerships there is no recall and I would need to pay to replace the ignition which I had to finally do when the vehicle would no longer start at all in January of 2012, I now have a new ignition which was supposed to fix the problem and have still been experiencing the same problems about a month after I replaced the ignition and keys which I had to pay extra for a second key it is getting back to the way it was before I replaced the ignition taking me 30 mins to start my car today, all the power comes on the engine will just not turn over. This car is become very unreliable for a working mother, I never know if I'll be able to just get in my car and go or if I'll have to leave my car somewhere over night and come back and hope it starts again. Please help!!

- Davenport, IA, USA

problem #24

Oct 042010

Journey 6-cyl

  • 5,800 miles
While driving at hwy. Speed 50 mph, engine just cut off, losing lights, power etc.. after months of complaints and appointments with no help, finally received a recall notice about a yr. After our first complaints. The ignition switch had to be replaced, fob was slipping out of ignition. Now brakes are on back order, resurfaced both front and rear at 9406 miles, adjusted at 12259, and awaiting parts for our third repair on the brakes front and rear at 20697. Did I mention they want a 100. Deductible to repair a defect in their brakes.

- Keansburg, NJ, USA

problem #23

Jan 012011


  • 5,000 miles
The contact owns a 2010 Dodge Journey. While parked, the contact noticed that the lights on the instrument panel would not illuminate and the windshield wipers would activate independently. The failure recurred intermittently at least four times. The vehicle was taken to the dealer for diagnostics and repairs, but the contact was not aware of the repairs that were performed by the technician. The failure persisted after the repairs. The VIN was not available. The approximate failure mileage was 5,000.

- Fredricksburg, VA, USA

problem #22

Feb 262012

Journey 6-cyl

  • 65,000 miles
Upon driving the vehicle we lost power to the radio, cigarette lighter and cruise control. It went off for about 30 seconds and came back on. It happened between 8-10 times during a 2 day period. It doesn't matter the speed at all.

- North Rose, NY, USA

problem #21

Jul 192011

Journey 6-cyl

  • 15,000 miles
Brakes were vibrating and didn't sound right dealer replaced due to recall but had to still pay 100 dollars. Also on 9/11/11 replace turn signal on drivers side when went out it took out brake lights too they repaired that and now only 6months later passenger side turn signal doing same thing they replaced light bulb drove it home was fine an hour later started happening again takes out brake lights. Also when took in for turn signal had to have back brakes repaired felt same vibration and noise. Also had to pay 100 dollars out of pocket and car only has 21,000 miles.

- Elmhurst, IL, USA

problem #20

Dec 152011


  • 60,000 miles
Windows go up and down automatically at will. Drivers side gets stuck in either position and then goes up or down at will. This occurs when vehicle is either standing still or in motion.

- Calumet City, IL, USA

problem #19

Nov 302011


  • 22,000 miles
Making left turn into parking lot and vehicle shut off. Recently noticed possible related issues with computer, including uconnect not working. The vehicle went in for recall repairs in Aug 2011 including L25 but we had not experienced any electric concerns prior to that point. Called dealer today and they advised to bring vehicle in but they had not heard of issues occurring after L25 repair.

- Woodbury, MN, USA

problem #18

Sep 302011

Journey 6-cyl

  • 4,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the security alarm system failed to disengage upon entering the vehicle. The ignition would not start and all locked doors failed to unlock. The driver side door was manually unlocked. The failure recurred twice. On the first occurrence, the dealer was unable to detect a trouble code. The vehicle was taken back to the dealer a second time where both key fobs were reprogrammed. In addition to the repair, the wcm and tipm were replaced. The manufacturer was made aware of the problem. The approximate failure mileage was 4,000. Manufacturer was made aware of this problem after talking to NHTSA. Updated 11/01/2011

- Macomb Township, MI, USA

problem #17

Mar 162011


  • 12,150 miles
The contact owns a 2010 Dodge Journey. The contact was driving 40 mph when the vehicle stalled while driving over a railroad track. The vehicle was restarted and taken to the dealer who advised that the ignition switch was the cause of the stalling and needed to be replaced. The dealer replaced the ignition switch but the repair did not remedy the issue. The contact stated that the dealer could not identify the problem and the diagnostic test did not show any failure codes. The contact believed that the vehicle was unsafe to drive. The failure mileage was 12,150.

- Chesterfield, MI, USA

problem #16

Sep 122011


  • 50,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that all of the electrical components including the radio, turn signals, power windows and locks would fail intermittently. Neither the dealer nor the manufacturer was notified of the failure and the vehicle was neither diagnosed nor repaired. The current and failure mileages were 50,000. The VIN was unavailable.

- Chicago, IL, USA

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