Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
54,897 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey electrical problems

electrical problem

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2010 Dodge Journey Owner Comments (Page 15 of 17)

« Read the previous 20 complaints

problem #55

May 012013

Journey 6-cyl

  • 37,000 miles


The car alarm will go off sporadically, not honking consistently. It has gone off while driving the car as well! the key fob won't turn it off so I would go pull out the horn fuses under the hood. The alarm will still go off without the horn fuses. It is obvious because the lights will flicker, as if the alarm is going off, and a clicking noise of the alarm being activated is heard. Don't know what to do and it is annoying having to drive around without my horn working! when the alarm goes off, we are not accidentally pressing the key fob buttons. Again, when the horn honks during alarm activation, it is a sporadic honking likes the car is possessed, rather than a consistent honk. Please help!

- Fort Worth, TX, USA

problem #54

Oct 072012

Journey 4-cyl

  • 35,000 miles
I bought this vehicle in 2010. I have now had 5 times where the vehicle will not start. I will be running errands and then get in the vehicle to start it and all it does is click. I've tried to jump it but it will not work. If you wait 3-4 hours it most likely will start. During several of these times, I've had my kids with me. The car needed to be towed and by the time the service men will start it, it starts right up. They did switch out my keys a few times, but it just happened again this weekend. I was stranded in a different city with no ride. The dealership / service repair man has no idea what the cause is. You don't know when this is gong to happen. This vehicle is not reliable and it is unsafe. If you look online and search this problem with this vehicle you will find 100's of complaints.

- Homewood, IL, USA

problem #53

Dec 262013


  • 90,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving 25 mph, the engine stalled without warning. The contact was able to restart the vehicle, which was taken to the dealer for inspection but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Star City, AR, USA

problem #52

Feb 152014

Journey 4-cyl

  • 110,000 miles


The vehicle would not start after sitting for a few hours. We had driven the vehicle all day. We have had this issue before but when using the backup key. Thought maybe this was the issue it was not. I used the keys my wife uses every day. This is becoming a big issue now. When it was intermittent and would start it was ok but it is becoming more frequent. We live in a rural area and my wife drives 40 minutes to work every day. If this issue happens when she is at work there will be nothing we can do about it. I am paying alot of money for this vehicle and need Chrysler to figure out what this problem is and issue a recall as I can see that I am not the only one with this issue. It is gonna end up costing me alot of money I don't have. I will be honest if they cant fix the issue I will not be able to pay for towing and will not be able to make the payments if this issue is not resolved and I have to pay to have it looked at. I have an extended warranty on the vehicle which is up in 3000 miles. At 200 miles back and forth to work and running 2 teenage kids around that will not be long, Chrysler needs to figure out this issue now before someone gets killed. Where my wife works is not the best part of town and it is all expressway driving at high speeds. If this issue turns into the stalling on the highway she could easily be killed in rush hour driving. I am not the only one with this problem. Fyi had the brakes done too. Funny since it is all highway driving.

- Leroy, NY, USA

problem #51

Feb 012012


  • 46,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the ignition key failed to start. The engine also vibrated at initial start-up and the check engine warning light remained illuminated. The dealer replaced the engine key however the failure was not corrected. The vehicle was taken back to the dealer for further inspection. The VIN was not available. The failure mileage was 46,000 and the current mileage was 75,000.

- Racho Cordova, CA, USA

problem #50

May 172013


  • 62,000 miles
I have also been dealing with this same issue for the past 6-8 months and based on other complaints I have read I am not the only one.. the electrical randomly goes out while driving. Sometimes it will come back on its own but most of the time I have to pull over to turn car off and restart. Windows, blinkers, ac, radio, wipers, hazards, and exterior brake lights, etc go out. (I do not lose control of driving but fear that is what is next, based on other people's complaints of similar issues). The dealership cant find the problem, couldn't replicate issue (had turned off car despite my telling them it works after restarted), and told me to bring it back next time happens so they can see (as if they didn't believe me)..I have bought back again. Only have approximately 3,000 miles left on the extended warranty- seems they are waiting warranty out. This is a possible dangerous situation that can claim lives, if someone doesn't see me braking, trying to turn, wipers wouldn't work during a rain downpour once.. Dodge needs to address this as a whole!!

- New Orleans, LA, USA

problem #49

Aug 132013


  • 50,000 miles


Vehicle would not crank out of blue waited few days after being towed to dealer was told no problems w car no codes then car began to crank...week later will not crank. Then as driving the car all power cuts off no lights no radio no heat no wipers nothing hour later at a speed of 35 miles an hour car shuts down engine and all. Took again to a dealer who put on mobile web pod thing and was told car was reading no error codes but obv a major problem. Dodge not willing to pay and car says no recalls yet car cuts off while in gears and sometimes wont crank at all and dealer cannot diagnose to fix problem.

- Russell Springs , KY, USA

problem #48

Oct 252013

Journey 4-cyl

  • 25,639 miles
I was struck on the left front by a 1997 Dodge stratus occupied by 5 teenage boys. The damage was bumper and left fender (insurance estimate about $3,000. But the battery was placed on top of the engine by the manufacturer. The battery was the original battery installed on car. No engine repair had been done on the vehicle. The battery exploded and the engine was covered by battery acid which destroyed all the wiring in the engine. Battery acid also went down the driver's side of the car destroying paint and eating into metal. Two adjusters examined the car as the insurance was amazed at amount of destruction. They each stopped at $11,000 damage and totaled the car. I was told that had any glass been broken and I got battery acid on my body, the damage would have been severe. A mechanic at the scene said the battery placement was very dangerous as was said by insurance adjusters and repair service where the car was towed. I called the dealership and Dodge itself and reported the problem. They both said they never had heard of any problem. I walked away unhurt but could have driven the car for the rest of my life (I'm 73) had the battery been placed in a different spot in the engine. I believe this battery placement to be very dangerous and am concerned for others who might have an accident in a car like mine.

- Garland, TX, USA

problem #47

Sep 232013

Journey 6-cyl

  • 68,916 miles
I don't even know where to start with this car. I bought this car and have had nothing but problems. The latest issue aside from the constant brakes it the electrical. Since I bought the car sometimes it doesn't start, the dash lights come on and off and power drops and comes back on in the car. Thank god it has not turned off in traffic. There has been a noise from the wheels forever and now its getting louder. I wish that Dodge would fix these issues!! all electrical should be check immediately in these cars because as I read others issues it is very dangerous and it seems they are waiting for reports of accidents and death before taking any action. This is ridiculous!!!

- Greenacres, FL, USA

problem #46

Aug 292013


  • 47,000 miles
Tried starting my 2010 Dodge Journey after work one evening and it wouldn't start. Got a boost to my battery and it didn't work, the vehicle stalled 3 times in one day. After looking on line I saw numerous people has the same issue. Came across the solenoid crank starter fuse replaced, and to my surprise the issue was fixed until a week. At the apple orchard with a car full of people and my car wouldn't start! finally got my car to an auto parts store, and thought possibly I had a bad sensor and got that replaced. My car is still having the same issue, and it starts right away in the a.M. everyday for a week in the mornings it starts but stalled after I picked my son up from school and was stuck there for two hours! I don't know what to do, I googled the problem and its sad how many people are dealing with the same problem. And I thought I was getting a good reliable car for my family.. I purchased this vehicle February 2013, someone please help.

- Wayne, MI, USA

problem #45

Jun 252013

Journey 6-cyl

  • miles


2010 Dodge Journey. Consumer writes in regards to vehicle burst into flames while driving and consumer seeks financial compensation. The consumer stated no one has been able to determine, the cause of the fire.

- Florissant, MO, USA

problem #44

May 212013


  • 42,000 miles
Everything first started about 4 months after purchase with the sensor lights randomly coming on while I was driving. I have replaced brakes and rotors 4 times. But the problems within the last 4 months have been the worst. My car will not start all the time very unreliable. I have had to replace the starter twice the battery two starter modules and the ignition and still doesn't work. As soon as it's possible I will get rid of this car and never again as long as I live will never purchase another Chrysler product. They are junk!!!!

- Ebensburg, PA, USA

problem #43

Jul 012013

Journey 4-cyl

  • 38,606 miles
Problem with car notstarting. Car would not start all of the vehicle had power but would not start. Tow truck driver checked to see if he could start but could not. While standing out side the car it started by itself. Took to dealer and they can not repeat problem. Notice on line there are many complaints about this happening. I really think somebody should takecare of this. This cost us money for us to look like fools.

- Syracuse, NY, USA

problem #42

Mar 152013


  • 59,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the anti-theft alarm would activate independently. The vehicle was taken to the dealer for diagnosis where it was stated that the alarm tipper needed to be replaced. The vehicle was repaired but the problem persisted. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 59,000.

- Coats, NC, USA

problem #41

Jul 092012


  • 33,674 miles
Vehicle after owning for less than a year would not start when turn key. Took to dealership and they stated they couldn't duplicate problem but found flashes in computer and flashed PCM. 18 days later same problem still going on took back to dealer stated that there was a bad cell in battery so they replaced. 3 months later same issue had been still going on took back stated that range sensor needed to be replaced. Replaced stated no problems at this time dealer stated if problem happens again bring back. Vehicle still doesn't start has been happening 3-4 times a week since Oct 2012, taken vehicle back to dealer on 6/22/13 on top of horrible customer service they state problem cant be duplicated. Have contacted Chrysler as well have initiated numerous cases with them. Yet still no recall and state it is a sensor again. This is ridiculous and Chrysler needs to resolve this problem.

- Columbus, GA, USA

problem #40

Sep 052012

Journey 4-cyl

  • 38,000 miles
Intermittent starting problems, nothing when you turn the key; battery and starter good. If you leave key in the start position and walk away car will end up starting on its own. Have gotten stuck 3 times with the car, do not turn it off when I go to the store. At first it happened once after owning it for a year, then 2 months later now almost 3 times a week. Dodge has no answers why should I pay to have it looked at when there are many complaints on the web about this exact issue. What is being done?

- Monroe, NY, USA

problem #39

May 212013


  • 34,000 miles
We have had several instances where our 2010 Dodge Journey has failed to start. You put the key in the ignition and everything works fine except that the starter never cranks over. I have done a lot of searching to see if other people have had the same problem. A quick google search returns several accounts of Journeys not starting. Most of these complaints remain unsolved. There seems to be a problem either with wiring or win modules. We have not taken our vehicle to the dealer yet however today was the 10th time that this problem has arisen in less than three weeks, often leaving us stranded completely for hours.

- Holcomb, KS, USA

problem #38

May 062013


  • 33,234 miles
Low air came on then found out the tire pressure monitoring system sensor nut was cracked on right rear wheel and the valve stem cracked on left rear wheel. Called two Dodge dealers and I was told I would have replace the entire sensor at a cost of $130 each, and they are replacing them with a new sensor with a rubber valve for the same reason I'm having. They told me the aluminum parts(stem and nut) are corroding fast causing breakage or cracks. My vehicle is out of warranty with just over 33K miles but more than 36 months. The car was driven at a low speed when the light came on and I think it would be very dangerous to drive the car, especially if at highway speed, and those parts fail which would cause the sensor to possibly come off and then cause a blow out to the point the car may loose control. This is a family car and it is risky to have this problem. This problem should be a recall. Schrader, the sensor manufacturer, does have replacement sensors with rubber valves at less than $50 retail.

- Manteno, IL, USA

problem #37

Apr 042013

Journey 6-cyl

  • 78,000 miles
Several times within the past 1 1/2 months my car has shut off while driving. I have been able to restart it with no problem. Most times I am driving in a parking lot after the vehicle had been sitting awhile. This last time I had driven it several miles before it shut off. I was going over railroad tracks when it happened then had to make a turn with no steering and pull off the side of the road into the grass because there were vehicles behind me. The dealership says since they are not getting an error code they can't really do anything. They tell me to come back when the problem becomes more frequent and they will try to get a code then. All the research I have done says there has been a recall on this model for the same issue however my VIN number does not fall within the range of those that have been recalled. The article says it is the win module.

- Kannapolis, NC, USA

problem #36

Mar 202013


  • 42,000 miles
Our 2010 Dodge Journey has a key issue. It started a few months ago, but would always work after a few tries. When you put the key in and turn it, it says, "bad key." Sometimes you could flip the key around and it would work. Today it wouldn't work at all. Now I have to have my car towed to the dealership and pay for a new key. There seems to be an ongoing issue with a lot of people and this vehicle when it comes to key issues.

- Bellville, IL, USA

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