CarComplaints.com Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than the first generation (2009-2010) -- it couldn't be much worse.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
71,790 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Journey engine problems

engine problem

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2011 Dodge Journey Owner Comments (Page 1 of 2)

problem #29

Mar 152021

Journey

  • miles

A D V E R T I S E M E N T S

Speed is horrible I don't no where to start

- Saint Louis, MO, USA

problem #28

Jun 102020

Journey

  • 85,000 miles
My car has only 91000 miles and there is a click from the transmission and a weird slowing noise have no clue why done all the maintenance one

- Fort Worth, TX, USA

problem #27

Jul 152019

Journey

  • 100,000 miles
Both catalyst converts went out at the same time and failed my ga emissions test. There is a permanent code. I only had this SUV a year and have already rebuilt the transmission, along with caliber issues. I was told that my VIN didn't match the U67 catalyst emission recall that included my vehicle description, trim, make and model. The recall should have expanded to 3.6 liters as well, considering the problem is an exact match. I expect Dodge will rectify this emissions problem, considering that ga residents will find this SUV useless in such a strict emission state.

- Lithonia, GA, USA

problem #26

Jul 092019

Journey

  • 127,312 miles

A D V E R T I S E M E N T S

We purchased this vehicle used, back in February. Over the last several months the vehicle had sporadically shut off while driving. The engine completely stops while moving. Some times it takes multiple attempts to turn it back on after shutting down and other times it will turn back on. We have already had the car looked at and had some recall work done to it, but this keeps happening even so. It happened again today while going 40 mph, 2 seconds before the car stalled the check engine light came on and then the car stopped while driving. Thankfully the person behind me was not following too close because they almost hit me when the car stopped moving. I was driving on a city street with moderate traffic around me, so I am lucky that no one hit me when the car came to a complete stop. I was able to put the car in park and put my hazards on, while waiting to restart the car. This isn't the first time this has happened and I am sure this won't be the last.

- Rock Hill, SC, USA

problem #25

Jun 142019

Journey

  • 124,000 miles
Mil illuminates indicating cam shaft position senor and multiple other codes at start up or highway speeds. This also cuts off the stability control and puts the car in, imp mode. The car will also stall without warning at highway speeds creating an unsafe condition. Dealership currently evaluating issue for cam shaft phaser failure. This occurs at least once a week however the most recent incidence on 6/14/2019 resulted in the car stalling while turning resulting in loss of power steering and braking. The code always resets after a driving cycle is completed but comes back in a day or so. It is my understanding that early 3.6 L engines for 2011 had an issue with cam shaft phaser but no recall has been issued for my vehicle.

- Waterloo, SC, USA

problem #24

May 012019

Journey

  • 139,000 miles
The contact owns a 2011 Dodge Journey. The contact stated that while driving about 35 mph, the contact saw smoke emitting from the hood without warning. The contact pulled to the side and added some coolant but the failure recurred after driving 5 more minutes. The vehicle lost power and the contact saw flames from the engine. The fire momentarily extinguished itself. The steering wheel then could not turn and the vehicle shut down. The contact mentioned that the alternator and wiring were damaged sue to the failure. There was no report filed and there were no injuries sustained. The vehicle was towed to the contact's resident. The dealer was not contacted. The manufacturer was made aware of the failure and stated that the failure was known but the VIN was not included in a recall. The vehicle was not repaired. The failure mileage was approximately 139,000.

- Clarkston, MI, USA

problem #23

Dec 012018

Journey

  • 93,000 miles

A D V E R T I S E M E N T S

My 2011 Dodge Journey on the driver side heat blows hot on the passage side it blows code. This happen when driving or when it's started to warm up the passage side it blows cold even when the car has been driven from 15 minutes.

- Southfield, MI, USA

problem #22

Jan 012018

Journey

  • miles
I believe that maybe the location of the battery has caused overheating problems that have caused the vehicle not to start. The whole car will turn on (ac, lights, radio) except for the engine and it has left myself and my children stranded in extreme weather conditions. The car intermittently turns on and this has been occurring for one year now. It can take anywhere from 20 minutes to 3 hours before the car turns back on.

- Baytown, TX, USA

problem #21

Aug 032018

Journey

  • 156,000 miles
The vehicle completely shut down while driving down Ford road in dearborn mi. The steering would not move. The engine turned off. The brakes locked up. The car would not start to move out of oncoming traffic. It was towed to firstone complete autocare and serviced. Received the vehicle back on Saturday the 4th of August. Again drove the vehicle and on a bridge on ecorse rd in taylor mi. The vehicle did the exact thing. It was towed back to Firestone. Firestone returned the vehicle on August 6th and sent it to dealership for repair. Firestone said they saw no problem. Couldn't understand the problem. Both instances of stalling I had my 7 year old. Both instances we were nearly rear ended multiple times. Both times the vehicle shuts down with no steering, no breaks, and wont restart. It was a death trap. Firstone can verify my pick up locations both times. Used goch and sons towing through Firestone on 8/5. used united towing in dearborn on 8/3. Firestone also has vehicle records on file.

- Taylor, MI, USA

problem #20

Nov 052017

Journey

  • 65,000 miles
No heat on passenger side of vehicle dealer states heater core plugged needs replacing at over $1000.

- N Springfield, VT, USA

problem #19

Nov 042017

Journey

  • 95,000 miles

A D V E R T I S E M E N T S

While driving this vehicle, sometimes at highway speeds, the engine will stall. While all interior accessories stay energized, the engine does not attempt to restart. This has happened dozens of times and the vehicle has been to the dealership for this issue three different times. This issue did not start occurring until the touchscreen stopped working and the dash display started showing in german along with the vehicle not starting. I had it towed into the dealer where they had it for two weeks. They replaced the telematics gateway control module, several relays, and the battery. After this repair is when the above issue started happening. This is outright dangerous and has left my wife (her vehicle) stranded now three separate times. I understand the dealer is trying to recreated the issue when I take it to them, but they have not been able to get the vehicle to do it when they have it in their possession. I honestly believe that they are only driving the vehicle around the block and calling it good. This stalling has happened on city streets and at highway speeds. I just want my wife and child to be safe and I don't feel that is the case here. I will be looking to trade vehicle in if this issue cannot be figured out. I am also angry that I am paying on a piece of junk that spends more time in the shop than being driven.

- Brown City, MI, USA

problem #18

Oct 112017

Journey

  • 125,313 miles
While driving on the highway the car just shut off has done this multiple times with no check engine lights at all.

- Prescott Valley, AZ, USA

problem #17

Jan 072017

Journey 6-cyl

  • 135,000 miles
Check engine light with code for misfire on cylinder 4. spark plugs and coils replaced. VIN not listed with other 3.6L V6 that has extended warranty for same issues for replacement of cylinder head. Check engine light comes on during low speed or stopped and rough engine ignition. Vehicle is a 2011 Dodge Journey 3.6L V6.

- Dayton, OH, USA

problem #16

Sep 272016

Journey

  • 89,000 miles
The contact owns a 2011 Dodge Journey. While the vehicle was parked, there was an abnormal noise coming from the engine compartment. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

- Tuskegee, AL, USA

problem #15

Jan 222016

Journey

  • 85,000 miles
The contact owns a 2011 Dodge Journey. While driving 65 mph, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the check engine light illuminated due to a low battery. The vehicle was not repaired and the failure recurred. In addition, while driving 25 mph, there where a squeaking noise coming from the brakes. When the vehicle was in reverse, it made a knocking/kicking noise and failed to operate. The vehicle was taken to the dealer a second time where it was diagnosed that the transmission and a faulty cylinder head failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

- Muskogee, OK, USA

problem #14

Mar 292016

Journey

  • 75,800 miles
Recurring safety issue with no concrete resolution. While driving at 55mph on a parkway vehicle engine stalled. I could not accelerate and the brakes and steering wheel locked. Radio, power windows, etc. All worked and I couldn't shut off the vehicle via the push button start/stop. When I pressed it to try and turn it off it made a noise like it was trying to start but couldn't. while waiting for the tow truck all of the check engine lights started flashing. Had it towed to the dealership, they replaced the alternator ($$) though diagnostics revealed no problems and they were able to start the car fine once it got there. One week later I was on the highway and the exact same thing happened. It was so scary. I could barely get to the shoulder of the road because the steering had locked. My speed was declining rapidly with cars rushing past at 65+ mph. Once on the shoulder, even though my speed had declined to 0, I was on a slight hill so I just kept rolling bc I had no ability to break. Journey was towed to dealership again and, as before, nothing comes up as the source of the problem via the diagnostics test. The one thing that diagnostics did reveal was that it was detecting a key fob in the car with a low battery- both of the keys are at home with me with no car to drive. Additional problems and repair costs incurred have included malfunction of all steering wheel control buttons and horn, tire sensors needing to be replaced (they all showed 0 pressure when the tires were fine), and key fob detection. I have seen many complaints of this scary engine stall experience with no clear resolution as to why it is happening. It seems the mechanics and star techs are stumped.my car only has 75K miles on it and I am terrified to drive it especially with my child in the car. Please investigate this issue before someone gets injured.

- Springfield, VA, USA

problem #13

Apr 282015

Journey

  • miles
The contact owns a 2011 Dodge Journey. The contact stated that the vehicle and house caught fire. A police and a fire report were filed. The fire department extinguished the fire. No injuries were sustained. The vehicle was not diagnosed and was destroyed. The failure mileage and VIN were unknown.

- Killeen, TX, USA

problem #12

Oct 062015

Journey

  • 66,643 miles
The coolant system keep overheating had fix 2 times in 4months at a cost $900 reach time

- Brookyn, NY, USA

problem #11

Sep 212015

Journey

  • miles
The contact owns a 2011 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Santa Clarita, CA, USA

problem #10

May 262015

Journey

  • 117,000 miles
The contact owns a 2011 Dodge Journey. While driving at approximately 50 mph, the vehicle stalled and was able to be restarted. This was a recurring failure. The vehicle was taken to an independent mechanic for diagnostic testing. The contact was unable to remember what the technician stated was the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 117,000.

- Madison, AL, USA

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