Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than the first generation (2009-2010) -- it couldn't be much worse.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,106 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Journey steering problems

steering problem

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2011 Dodge Journey Owner Comments

problem #9

Feb 102016


  • 62,500 miles


While vehicle was parked (stationary) vehicle was started, heard a pop, put car in reverse and realized there was no power steering. Started to smell something burning so placed vehicle back in park & turned it off. Looked under vehicle and saw large puddle of power steering fluid. The power steering line burst thereby disabling the power steering. This appears to be an on going problem with numerous Journey power steering lines.

- Forest Park, IL, USA

problem #8

Sep 082014


  • 75,000 miles
I was driving on the freeway to work and the engine shut off. I lost power steering, power braking, ability to accelerate or really drive the car at all. All I could do was try to safely navigate an uncontrollable vehicle to the shoulder and hope I wasn't hit in the process. The check engine light came on, in addition to other warning lights (I think they were the tire pressure light, the vehicle traction control light and another indicator that looks like a lightning bolt). The car eventually restarted, but had problems driving and would start to cut out when it idled. We took it back to Dodge, they ran diagnostics but couldn't find any issues. After a lot of pressure, they replaced the main computer chip in the system. This was after replacing another minor part that didn't change the issue. This seemed to work for a few months, but then the problem began happening again. This time the engine was even more sluggish and the whole car would shake when you tried to accelerate. There was no power, even though the engine was running. Then, it would cut out again and the same warning lights came on. We are taking it back to Dodge again today to see what they can do.

- Santaquin, UT, USA

problem #7

Sep 092011


  • 50 miles
Traveling northbound on 91st ave. Light changed to yellow. I applied brakes and a horrible grinding sound occured. The steering wheel shook and I was alarmed. I called the dealership requesting inspection. Was told it was normal ABS action. I disagreed. They insisted all is fine. Second occurence, had to brake to avoid collision and applied brake, again violent shaking to steering wheel. Upon regular maintenance with dealer they again said it was normal. I have never felt more unsafe. This still occurs today 3/2015. Has become progressivly worse over time. Unknown what components are involved... selected possible parts requiring further investigation. Dealer insists there are no recalls in place for any part of this model year. I have asked them to check NHTSA website. They will not.

- Peoria, AZ, USA

problem #6

Mar 162015

Journey 6-cyl

  • 50,000 miles


Noticed strange sound from driver side front wheel area. Took vehicle into dealership to identify issue. Dealer claims power steering return line had a leak and that this line wrapped around the engine compartment and would cost approx $750 to repair, there are numerous complaints about cold weather areas having multiple complaints about this line failing at the factory crimped connection on the line. The failure causing the line to rupture or crack varying on leak rate.

- Livonia, MI, USA

problem #5

Jun 302014

Journey 6-cyl

  • 36,000 miles
Metal scraping sound when driving below 20mph and stops when brakes are pushed. Sounds very similar to many online complaints I've read. Recalls issued for similar models with the same year, but not mine. Very frustrating.

- Royal Oak, MI, USA

problem #4

Jun 212013


  • 14,000 miles
My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.

- Mcgaheysville, VA, USA

problem #3

Dec 012012


  • 8,000 miles


The contact owns a 2011 Dodge Journey. The contact stated that when driving 30 mph or lower, the vehicle would veer out of lane when atetmpting to accelerate. The failure was experience only when the acceleration was increased. The dealer test drove the vehicle and was able to duplicate the failure but advised the contact that the vehicle was performing normally. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000 and the current mileage was 14,000.

- Cedarburg , WI, USA

problem #2

Feb 012012


  • 11,000 miles
Have taken vehicle to dealer 4 times for grinding sound when braking. Have been told it could not be replicated. Told rotor and pads are good. Looking at previous complaints, realized dealer is playing a game ( after 12000miles) rotors not covered. I presently have 11000 miles. Great business practice by Dodge.

- Fort Hood, TX, USA

problem #1

Oct 032011

Journey 6-cyl

  • 5,400 miles
The car has been shaking for a few months now, worse when braking. Twice now, we have had to stop abruptly and the front brakes did not work correctly. Once it did cause a minor accident. There is a loud grinding sound from the front wheel area and poor stopping and the steering wheel shakes. It has been to the dealer four times now for the same complaints. They replaced the rear rotors for some reason. Now they are replacing the front rotors. The dealer claimed there have been no reports of braking/steering problems for this year/model so they do not know what to do. The problem is much worse at interstate speeds of 60+. the dealer service center also advised us that after 12000 miles, the rotors/brakes/etc will not be covered by warranty although it has been a noticeable issue since within a few months of purchase.

- Pikeville, NC, USA

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