My rear windshield wiper died on my 2013 Dodge Journey over a year ago, I was told by Dodge that I needed a new motor, so I purchased one on my own, and it didn't work. So I researched this issue to find out that, it was a wiring harness that was cut from rear door opening and closing I found out that there are a lot of people that has the same issue this issue showed exposed wiring. Every time witch could. Cause an electrical fire hazard please address my number is [xxx] the parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Indianapolis, IN, USA

We have owned our Journey for three years. Starting last year we have had a significant electrical issue that no one can fix. In order to unlock our doors, one has to press unlock an upward of 5 times. This has become an everyday occurrence and poses a threat to safety if we ever get in an accident. During these events the vehicle is stationary. We have noticed that the clock in the Journey will either gain time or loose it, without us even touching it over the course of a week or more at a time, we've given up on setting it at all. Again, the vehicle is stationary. One in every four times entering the Journey, our main dome light (around the second row of seats) will be illuminated without any interaction from us and its normally on for hours at a time. Stationary in our driveway or in a parking lot. Finally, our rear windshield wiper seems to have a short or something wrong with it. Some days it works perfectly fine and other days we are unable to turn it on to use it. I often go out to the car and notice the wiper is half done wiping the window and stuck there. Recently if you hit a bump, the rear windshield wiper would go off and wipe the glass without our interaction. All of this happens while stationary or while driving. Also just recently its noticed by my wife that the Journey sometimes locks if we shut the door while warming it up. She mentioned that sometimes when locking the car it would honk more than once or sometimes the key fob wasn't operational (leading to us opening up the key fob, making sure the battery was seated properly and closing it back up) this is while stationary. The date I have associated with this isn't the date of the occurrence because this has all taken place over the past year to a little longer than a year. We've taken it to more than one repair shop to no avail.

- Louisville, KY, USA

While on vacation and driving in rainy conditions, wipers stopped midway on window. Motor, went out. Took to dealership on the road and had no parts, so drove to final destination and it took 4 days to expidite parts to repair car.

- Oceanside, CA, USA