This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My headrest on my passenger seat employed during the night. My wife noticed it in the morning when she went to turn the car on for work. My safety or whoever would be sitting in the passenger could be compromised if the headrest would-??ve went off while driving. We are worried now that our driver seat might activate for no apparent reason. That would put myself or anyone else on the road in danger.
My headrest on my passenger seat employed during the night. My wife noticed it in the morning when she went to turn the car on for work. My safety or whoever would be sitting in the passenger could be compromised if the headrest would-??ve went off while driving. We are worried now that our driver seat might activate for no apparent reason. That would put myself or anyone else on the road in danger.
On November 2nd, 2022, while driving home with my teenage son in the passenger seat with his head leaning back on the headrest, the headrest spontaneously sprang/deployed and thrust his head forward toward the front of the car. When we got home, I looked into the headrest and found the latching pin broke away from the housing and deployed the headrest. This is available for inspection as I cannot put the broken headrest back into my vehicle. Fortunately, my son was not injured as far as we know. We will be having the local dealership look at the headrest tomorrow 11/5/22
The driver side headrest has snapped from its plastic hinges inside that keep the front cushion part attached the the back plastic cover. It happened while I was driving with my children in the vehicle and could have caused an accident!
My car was parked in the driveway and when I went to leave in my car I noticed the headrest felt odd. I got out of the car to inspect it and found that the active head rest had deployed. The vehicle has not been in an accident and was parked at time of incident.
- Summerville, SC, USA
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The passenger headrest deployed while vehicle was in driveway. Tried to reset headrest and where the pin is mounted is broke. Pin is still in latch assembly and cannot be reset. After googling it was suggested I send a report to you. We have never received a recall notice.
Active head restraint headrest on front passenger side deployed on its own. Car was stationary and turned off. The passenger was buckled in and had leaning forward to open the glove compartment when the head rests popped open.
Driver headrest deployed while car was parked. Looked online seems this is a common problem with most Dodge vehicles made after 2010. Consumer stated vehicle has not been repaired and had a possible concussion.
I got into the vehicle shut the door and the head rest popped open it hit my head so hard my neck hurts from my head being thrown forward the vehicle was not moving it wasn't even started yet it was parked in my driveway I had to take off the headrest so I could drive it. Consumer was told by the dealer the headrest would cost $575 to replace it. In the mean time, consumer placed 2 screws to hold it in place until he could repair it.
A D V E R T I S E M E N T S
- Oceanside, CA, USA