This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Journey. The contact stated that while stopped at a traffic light, the active headrest deployed, hitting the contact in the back of the head. The contact stated they were unable to reattach the headrest. The contact contacted gary matthews motors (1100 ashland city rd, clarksville, tn 37040, (931) 552-7100) and scheduled an appointment which was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,455.
Takata recall. Brakes locked up trying to avoid a car coming towards me, lost control and airbags deployed in an accident and smoked and burnt my arm and leg
I was traveling to work on the city street in my 2013 Dodge Journey SXT, a person ran the red light and struck me near the gas tank and then struck me a second time in the front drivers side of the vehicle. Six of the air bags deployed, the vehicle was totaled in the crash. I am writing this because I know that I am here today due to the build of the 2013 Dodge Journey SXT. I was so surprised that I went out and purchased another Dodge Journey.
While under warranty the rear passenger automatic door lock stopped working and it was replaced. After the warranty expired the passenger automatic front door lock stopped working and I paid to have a new one installed. Now the drivers side rear automatic door lock has stopped working. When they stop working they will not lock or unlock using the key fob or the buttons inside the car. Each time this occurs the actuator has to be replaced. Since keeping the doors securely closed during a crash is a major safety issue this needs to be recalled.
Roof in back end is leaking into ceiling then dripping down into the floor board. Completely soaked. Have not even had my Dodge Journey 2013 for a yr yet.
A D V E R T I S E M E N T S
- Parksville, TN, USA