2013 Dodge Journey fuel system NHTSA complaints: Fuel/Propulsion System

NHTSA — Fuel/Propulsion System Problems


really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
76,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey fuel system problems

fuel system problem

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2013 Dodge Journey Owner Comments

problem #6

Feb 012017


  • 114,000 miles


The contact owns a 2013 Dodge Journey. The contact stated that the service engine, fuel cap, and electronic throttle control warning indicators kept flashing. Also, there was a drastic reduction in speed and the vehicle hesitated to accelerate while on an incline or hill to the point of stalling. The contact also noticed a strong odor of fuel inside and outside of the vehicle. The dealer (ramey Chrysler Jeep, Dodge, Ram, 498 courthouse rd, princeton, wv 24739, 1-888-794-4317) was notified. The vehicle was not diagnosed or repaired. The manufacturer was notified. The dealer and the manufacturer indicated that the vehicle was excluded from any recalls. The VIN was not available. The approximate failure mileage was 114,000.

- Lager, WV, USA

problem #5

May 012017


  • 79,157 miles
I have owned my Dodge Journey since May 2013, and after two years I began to have problems. The vehicle does not pick up and go. At times when the vehicle is in idling mode (like if I am sitting at a traffic light) it acts as if it wants to stop. On other occasions the vehicle acts as if it wants to stop, even if I am in drive or just sitting in park. I recently had a tune and the battery replaced. I am still having the same problem! however, it's even worse now because the vehicle constantly shakes and wants to stop while I am caught up in traffic, which is very dangerous (especially when I have my children and dogs in the vehicle with me). I want this issue resolved. I bring my vehicle in for regular maintenance as required, and when I mentioned the issue to my service advisor at the Dodge dealership where I originally purchased the vehicle, they told me it's because the vehicle is getting old. The most recent incident of the vehicle shaking and wanting to stop occurred yesterday afternoon while I was driving down hwy I-64. Because of all of these issues I am never buying a Dodge again.

- Newport News, Va, VA, USA

problem #4

Jan 052016


  • 55,000 miles
The #6 spark plug has a problem. I have had it replaced twice. The engine light goes on and off when the car runs a little hard. Then will turn off when it runs smooth. When I had the oil changed they said they have seen other Dodge Journeys with the same problem. My vehicle is just being driven in on the city streets. It happens when I am sitting at a light and the car is idling.

- Elk Grove, CA, USA

problem #3

Oct 162016


  • 130,000 miles


It will stall when idling. Two separate occasions I could have been seriously injured. When turning left into an intersection it would not give any gas and the person coming thru the light had to slam on the brakes to keep from broadsiding my vehicle. Second time it happened while driving, I had pulled out of a driveway and it would not give me any gas. I have taken it to a few dealers and they don't know what it is. I finally took it back to the place where I purchased it and they changed the fuel throttle body. That was 8/21/2017. As of 9/21/17 it stalled on me again while in idle. I am so irritated with this and feel stuck. This has been going on a month after I bought it and was told to try different things and it only kept getting worse. I have been told unless the light comes on, there is nothing they can do.....

- Delton, MI, USA

problem #2

Dec 032016


  • 0 miles
Bought the 2013 Dodge Journey brand new on March 2013. My Journey only has less than 21,000 miles on it and yet the V6 misfires causing the gas to fill the (all the way to the muffler) back and front (engine) of the vehicle, I found this out when I turn on my car Saturday morning, the car started shaking and I could smell the gas fumes filling up the inside if the car. I drop it off to the repair shop and I was told, I was lucky that it didn't caught on fire.

- National City, CA, USA

problem #1

Aug 032015


  • 80,000 miles
Without warning one day the car started smoking then caught on fire right while I was driving on the hwy. I quickly jumped out on the hwy almost into traffic trying to get away from the SUV thet within seconds quickly engulfed into flames. I could have been killed. The dealership made no mention about the defects or repairs. I would like to file a complain/lawsuit to seek a full refund along with damages, pain and suffering.

- Douglasville, GA, USA

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