definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,385 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey miscellaneous problems

miscellaneous problem

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2013 Dodge Journey Owner Comments

problem #9

Jan 182016


  • miles


In December 2015, I receive a letter from fca us llc regarding a safety recall notice. In January 2016, after returning from a trip, immediately I called the dealer where I purchased the car and asked them to schedule a service appointment. The appointment was on January 18, 2016; nevertheless, when I arrived to the dealer, the told me that the parts needed to fix the problem were not available and that they had to make an order. Since then, I am calling all the weeks and the answer is that they haven't receive the parts yet. Moreover, one of the sellers told me that not to worry since this recall is not important. Definitely, I am really disappointed with this situation. Not only that my car haven't been fixed but also, all the time I had waist in the dealer and in the phone calls. Furthermore, I am moving form san juan, pr to South Carolina taking my car not fixed. I will appreciate your involvement in this safety matter. Thanks, sandra menendez

- San Juan, PR, USA

problem #8

Dec 132015


  • miles
The transmission stick shift does not lock in position once you place the car in drive. I noticed this when I was in a parking lot and was leaving when I accidentally bumbed the shifter. It moved to neutral. My wife said this happened to her another time when she was in heavy traffic in our town. I called the dealership and was told, this was the way Dodge made the Journey and there was nothing they can do. Thank god we were not traveling at a higher speed.

- Converse, TX, USA

problem #7

Dec 092015


  • 44,000 miles
Climate control system blows hot to one side cold to the other cannot be turned off or controlled

- Scurry, TX, USA

problem #6

Jul 282015


  • miles


NHTSA recall # 15V-431. Recall notice dated July 28,2015 has not been rectified. The manufacturer has indicated that they do not have the parts to make this repair, meanwhile there is another recall notice, 15V-675, that has been issued. The remedy status to both notices is incomplete. Is this not putting the safety of the owner in jeopardy" has the manufacturer not had an ample amount of time to correct at least one of these problems? the first notice dates back to July and it is now December, almost going into the new year. How long is long enough"

- Washington, DC, USA

problem #5

Sep 172015


  • 34,263 miles
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective A/C, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective A/C and radio seem to be contained in the all-in-one unit in which the radio goes out and A/C will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue BCM and door latch assembly. I have filed a lemon law suit against Chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.

- Glendale, AZ, USA

problem #4

Sep 012014


  • 53,000 miles
The 2013 Dodge Journey's VIN number is: 3C4pdcab9dt2241. The national highway traffic safety admistration has stated to me that the recall for the engines's cover recall has passed the 60 day grace period. To ensure satisfactory recall performance and rectification I would like for this vehicle to be brought back because of the recall and a horrendous smell that started in 2014 and continues today. The smell so terrible contributed to coughing, allergies, sneezing and itching from myself and other passengers. The smell as since been diagnosed again and August of 2015. I have not picked up this vehicle from darcars of new carrollton because of the recall and the smell that has yet been fixed. This vehicle has been in and out of the shop at least 17 times, including 4 times for brakes, 4 or more times for a scheeching sound and 3 to 4 times for the smell that has cost molding/mildow. I have contacted the following organizations along with the case number. 1. Dodge case management- case#: 27627943, Office Of Defects Investigation:case#: 10775926, mopar vehicle protection plan: Case #: 38205462 and Mr. Brian E. frosh office, Maryland attorney general's office - case #: MU258042. Henceforth, I have spoken to management at the dealership as well as Dodge case management abut my total disability. I have since been placed on total disability in which my orthopedic doctor as stated my stress level and the wear and tear on my knees can not take on any more driving. I have had 4 orthoscopic knee surgeries, sprain ankle and carpal tunnel that make my pain level each day unbearable. It is now that I say to you that I would like for this vehicle to be brought back because of the defects and the recalls that has yet been fixed. The 60 day law applies to this vehicle. I look forward to a speedy approval as to buying back this vehicle. I have documentation to support this claim.

- Lanham, MD, USA

problem #3

Jul 312015


  • 20,000 miles


2013 Dodge Journey was leased new, with kumho solus KH16 tires from the factory. Vehicle were inflated with nitrogen and valve stems capped with signifying green caps. Winter ensued and noticed that pressure was decreasing in one of the tires. Unable to locate a nitrogen service, was forced to inflate with air. After about a week, found same tire to still be losing air; due to the continuing sub zero temps, I figured it was normal cold weather pressure loss. Still losing pressure, removed tire and found a leak in the tread, tire was plugged, inflated, leak checked and placed back in service. During the 2014 and 2015 winters, all tires required frequent air service, but never required a pressure reduction. May 2015 the one culprit tire was requiring weekly air service and by July, the tire was routinely found flat in the morning. Took the vehicle to my local tire shop and they discovered that the tire was not leaking from the patch, but was however leaking form the inner sidewall where there was a significant bulge and belt separation. They immediately took the tire out of service and inspected the other three, they found bulges in two of the other tires sidewall's and recommended replacing all four at 20,000 miles. They indicated that they had stopped carrying kumho's because of the quality issues. This is a 60,000 mile rated tire with an obvious engineering flaw. It needs to be recalled immediately.

- Spencer, OH, USA

problem #2

Jun 102015


  • 46,000 miles
While I was driving I smelled something burning. Noticed smoke coming out of air vent (driver side near window). Pulled over and notice brown\black smoke coming out of driver's side door (where window and lock controls are). Got kids out of the vehicle and called the fire department. When car is turned back on the door continues to smoke. Windows have opened and closed with no power. Was cautioned not to drive it as it will catch on fire. Reading other recalls on window switches there may be a possibility of catching fire while sitting still.

- Clayton, NC, USA

problem #1

Apr 152014

Journey 4-cyl

  • 13,200 miles
Just entered the freeway to go home from work. I heard an explosion thinking it was a tire.,pulled over and realized my driver side back door window was exploded from the inside out.I was the only one in the car at the time, there is no reason this should have happened. I have only had this car since October 2013.

- West Valley City , UT, USA

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